What is open banking? Your essential guide (2024)

Open banking is helping fuel a revolution in financial services.

It can provide people with more convenient ways to view and manage their money and simpler ways to access credit. Open banking can also power different kinds of payment services, such as payments in video games or business accounting apps.

The practice is already helping to widen access to financial services for millions of people and build on the broader introduction of real-time payments and other emerging payment technologies. Open banking is already transforming financial services, with the potential to disrupt traditional financial services providers as more specialized and targeted offerings come online.

It puts consumers and small businesses at the center of where and how their financial data is used, ensuring they control it and that they benefit from it through more choice in the way they pay, manage their money, access credit and more.

But while many of us are already using and benefiting from open banking services, few actually know what’s going on behind the scenes and why it matters. So, what exactly is it?

Sharing your bank account data with another provider unlocks new or improved financial services — most often via apps — including those that make it easier to access credit and manage your money in one seamless interaction. It’s a little like the privacy permissions on your phone that allow an app to use your camera or location data, but significantly more robust.

Chances are you already use open banking today, since it’s the mechanism that powers many popular financial tools such as including Experian Boost, the credit building solution, and Bunq, the European neobank app.

What kinds of open banking services are there?

Think about the last time you applied for a loan: all the paperwork involved in proving your eligibility for credit and all the documents you had to gather from various sources. Now, imagine if you could provide that information — your recent financial history — at the click of a button. You can with open banking. It eliminates the need for borrowers or lenders to manually compile, send and verify bank statements and pay stubs and can result in faster, more streamlined applications and lending decisions.

Securely sharing access to your bank account information can also allow you to access new, tailored financial services and give you more control over your data. For example, many of us hold accounts at different banks or brokerages. Open banking allows you to aggregate the information for all those accounts into one real-time dashboard of your choosing, so you can see all your money in one place. It may even make your money smarter: Some financial service providers, such as Bunq, overlay artificial intelligence to provide actionable insights to help you create a budget and manage your money.

In some markets, open banking includes mechanisms for you to allow third parties to make payments from your bank account. This can help maximize rewards, savings and investments, or help avoid overdraft fees by allowing a financial service provider to move money automatically between your accounts. Open banking also can enable a faster and more secure way to make payments online: Instead of having to open your banking app or use another online payment interface, you can make transfers through the service you’re using.

The same or similar service is available for small businesses, too. New tools integrate with back-office systems to allow companies to manage their payments and collections, make real-time bank transfers, and achieve greater visibility over their finances.

Can open banking grow financial inclusion?

Open banking can grow financial inclusion: In certain cases, open banking is bringing digital financial tools to more people, providing small loans and credit for people and businesses who previously couldn’t access these services.

Look no further than people with thin or no credit histories, such as retirees without debt or new immigrants, who face a higher risk of being rejected for new loans. That’s because lenders usually require credit reports with up-to-date information. Open banking can resolve that problem by allowing people to prove they’re creditworthy in different ways — for example, by giving lenders access to your payroll data, your history of regular rent payments or your overall cashflow.

How does open banking work around the world?

Open banking has existed in some form or another for quite some time. But in recent years, the kind of services it enables — from account aggregation to payments — are being embraced by consumers and businesses as companies like Mastercard expand their ability to facilitate this fast, simple and secure data exchange through itsopen banking services.

In some parts of the world, such as the U.S., open banking has been industry-led, although later this year, the U.S. Consumer Financial Protection Bureau expects to finalize a proposed open banking rule that will speed adoption of open banking technologies and protect consumer interests.

Innovative fintechs have sought to securely access people’s data as a means to provide them with improved and tailored financial services, while banks — themselves recognizing the commercial opportunity — have taken the initiative to develop services to let their customers share their data.

Elsewhere, open banking is often regulation-driven, largely with the aim of stimulating competition and innovation. The best-known example of this is in Europe. There, the EU revised the Payment Services Directive (PSD2), which mandated that all banks starting in 2019 allow their customers to securely share their account information with other financial service providers.

In Australia, regulation goes further — savings accounts, investment accounts and pension accounts are all in scope, with plans to include utility, telecom and travel data connections in the future. This means a financial services provider can offer a person a more holistic view of their finances and a wider range of financial products.