Sneakers & Shoes
Sneakers and other footwear sold on StockX are considered "deadstock" which means that they're new and unworn at the time of sale. Deadstock sneakers must include the original box, the box lid and the box label indicating the shoe size.
With sneakers sold at retail, some pairs will pass StockX's verification despite being unlaced, tried on for fit and/or having slight manufacturing flaws and imperfections. Shoes may also pass verification despite the box having minimal damage from shipping, discolouration from storage and/or any normal wear and tear due to ageing.
StockX also maintains a small number of B-Grades on our site. B-Grade is a mark/grade given to sneakers that have minor imperfections in manufacturing. You can determine if an item is B-Grade by reviewing the product page, as this will be specified in the product title. This mark/grade is commonly found stamped on the tag inside the shoe or on the shoe box.
Electronics
Electronics sold on StockX are in brand new condition with the packaging still sealed and all retail accessories included. There cannot be any sign of damage, usage or tampering.
StockX also carries a selection of refurbished electronics from manufacturer-licensed partners. You can determine if an electronic is refurbished by reviewing the product page as this will be specified in the product title. Warranty eligibility will be determined by the manufacturer.
Apparel
Clothing sold on StockX must be brand new, unworn, in flawless condition and include any of the original accessories that came with the product from the manufacturer.
Watches
Watches sold on StockX must be brand new, unworn, in flawless condition and must include the original, valid warranty card.
Collectibles
Collectibles sold on StockX must be brand new, in flawless condition and include all original packaging. Some may have minor paint defects or unavoidable manufacturing flaws. For more in-depth information about the condition of collectibles, please refer to the links below:
Trading cards sold on StockX can be either "raw" or professionally graded. Sealed boxes are also available on StockX and must be brand new and sealed in their original packaging. For more detailed information about trading card requirements, please visit here.
Wallets
Wallets that are sold on StockX are in brand new condition. However, as with wallets and accessories sold at retail, some items will pass StockX's verification despite having been tried on, placed on display and/or having slight manufacturing flaws and imperfections. We strongly encourage every Seller to include any additional original tags, and/or boxes and dust-bags but these are not required as they will vary depending on the original purchase location.
Handbags
StockX requires all handbags to be in brand new condition. StockX defines this as unworn and in pristine condition. However, as with bags and accessories sold at retail, some items will pass StockX's verification despite having been tried on, placed on display and/or having slight manufacturing flaws and imperfections.
Belts
All belts accepted by StockX are in brand new condition. However, as with belts and accessories sold at retail, some items will pass StockX's verification despite having been tried on, placed on display and/or having slight manufacturing flaws and imperfections.
We do not accept personalised belts, which means that no extra holes or modifications are allowed. We strongly encourage every Seller to include any additional original tags, and/or boxes and dust bags but these are not required as they will vary depending on the original purchase location.
Glasses
StockX requires all glasses to be in brand new condition. StockX defines this as unworn and in pristine condition. However, as with glasses and accessories sold at retail, some items will pass StockX's verification despite having been tried on, placed on display and/or having slight manufacturing flaws and imperfections.
FAQs
Apparel sold on StockX must be brand new, unworn, in flawless condition, and include any of the original accessories that came with the product from the manufacturer. Watches sold on StockX must be brand new, unworn, in flawless condition, and must include the original, non-expired warranty card.
What are the condition guidelines for shoes on StockX? ›
Sneakers & Shoes
Deadstock sneakers must include the original box, the box lid and the box label indicating the shoe size. With sneakers sold at retail, some pairs will pass StockX's verification despite being unlaced, tried on for fit and/or having slight manufacturing flaws and imperfections.
Does the box have to be in perfect condition to sell on StockX? ›
Sneaker boxes that will pass our requirements should be in good condition although may be accepted with minor dents, tears, or wrinkles on the box lid that may have occurred from the manufacturer, shipping, and storage.
Why won't StockX let me sell an item? ›
In order to sell an item on StockX, you are required to have a valid credit or debit card on file within your StockX account. If this is missing or invalid, you'll receive a “CC Authorization Failed” error message.
Can you sell worn once shoes on StockX? ›
Shoes sold on StockX have the following requirements: They must be new. They must be unworn. They must be authentic.
Can anyone sell stuff on StockX? ›
Whether you're reselling a new purchase, growing a business, or creating a side-hustle, we've developed an intelligent, global marketplace that works for anyone, anywhere.
What happens if StockX denies your shoes? ›
What happens if my item fails verification? In most cases, if an item is unable to successfully complete verification, we will return the item to the shipping address listed on the Seller's StockX account.
Are you allowed to return shoes from StockX? ›
While we cannot accept returns or exchanges, every purchase on StockX is backed by our Buyer Promise. Should we make a mistake (e.g. we ship you the wrong order, we incorrectly verify an item), we'll make it right.
What is StockX policy? ›
The item must be unworn, in the condition that it was delivered and with the StockX tag still attached in order to be eligible for our Buyer Promise. In the event that StockX requests you to return the item, please expect a resolution in approximately five working days from receiving your item.
Does StockX allow yellowing? ›
For items that are five years out from their release, StockX does allow for a certain amount of yellowing and aging, and warns that shoes this old may have structural weaknesses and a lack of durability, and should be worn at your own risk.
StockX requires all items sold on our marketplace to be in brand new condition, including sneaker boxes. Here's a detailed look at what that means. Every pair of sneakers sold on StockX must arrive at our authentication center in brand new, mint condition – including the sneaker box.
Can I try on shoes before selling on StockX? ›
Shoes sold on StockX are considered "deadstock," which means that they're verified, new, and unworn at the time of sale.
Does StockX send back fakes? ›
StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) ...
What is the 15 penalty on StockX? ›
If you don't ship after receiving these warnings, StockX will cancel your sale. In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent.
Why won't StockX accept my order? ›
We recommend using a payment method that matches your shipping information as well as other information on your account. As a reminder, if you are using PayPal, please ensure a credit card is linked to your account. If a bank account is linked to the PayPal account, this could prevent a successful purchase.
What does StockX take when you sell? ›
For all StockX sales there is a 3% payment processing fee, as well as a transaction fee that is determined by your Seller Level in accordance with the StockX Seller Program. In short, the more you sell, the lower your transaction fee. The transaction fee is calculated off the final price of the sale.
How to sell on StockX for beginners? ›
Buying and selling on StockX is simple. For sellers, you will create a listing for your product. Similar to auction sites like eBay, you can either list a product for sale or set up an asking price for bidding. Buyers can browse through listings, enter bids or directly purchase sneakers and other collectibles.
What happens if StockX doesn't approve? ›
If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.
What happens when you sell now on StockX? ›
“Sell Now” immediately sells your item to the Buyer with the highest Bid, even if it's lower than the lowest Ask.
