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Identify your competitors and their products
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Define your value proposition and target customers
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Determine your competitive advantages and differentiators
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Here’s what else to consider
As a product manager, you need to understand how your product fits into the market and how it can stand out from the competition. A competitive strategy is a plan that defines your product's unique value proposition, target customers, and competitive advantages. It also helps you align your product vision, goals, and roadmap with the market needs and opportunities. In this article, we will explore some of the best ways to develop a competitive strategy that supports your product.
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- Praneeth Surisetty IIM Calcutta, Class of '24 | Product Manager | Ex-BYJU'S | Data Analysis | Business Intelligence | CRM
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- Bhavana Angadi Product Manager • Public Speaker, Mentor • 4x LinkedIn Community Top Voice • Sustainability Champ 🌏 Engineer…
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1 Identify your competitors and their products
The first step to developing a competitive strategy is to identify who your competitors are and what products they offer. You can use various sources of information, such as market research, customer feedback, industry reports, and online reviews, to gather data about your competitors. You should also analyze their products in terms of features, benefits, pricing, positioning, and customer segments. This will help you understand their strengths and weaknesses, as well as the gaps and opportunities in the market.
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- Praneeth Surisetty IIM Calcutta, Class of '24 | Product Manager | Ex-BYJU'S | Data Analysis | Business Intelligence | CRM
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To keep it simple, in order to create a competitive strategy, start with market analysis and competitor assessment. Differentiate your product, define your target audience, and craft a compelling value proposition. Price strategically, optimize distribution, and implement a robust marketing plan. Stay agile, prioritize customer engagement, and invest in innovation and legal protections to maintain a competitive edge.
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- Bhavana Angadi Product Manager • Public Speaker, Mentor • 4x LinkedIn Community Top Voice • Sustainability Champ 🌏 Engineer, Kingston MBA, PRINCE2®, AgilePM® ● 12k+ LinkedIn, Content Creator 🔸️ HelloBhavana.com
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The first step is to understand and clearly define what's the competitive advantage that our product is offering - Is it Cost Advantage? OR Differentiation Advantage? Cost Advantage - Are we selling products / services at a competitive / cheap prices compared to competitors? E.g., Tesco grocery in UK (cheap) Vs M&S (costly)Differentiation Advantage - Are we selling premium products / services than competitors, that customers appreciate, see value, and are willing to pay a higher price? E.g., Apple products (iPhone, Mac)
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- Ashwin Radhakrishnan 📣 LinkedIn TOP VOICE | Fin-tech | E-commerce | Health-tech | SaaS | Product Management | Strategy | Sustainability
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Conducting competitive analysis is a pivotal aspect of developing a robust strategy. Identify your key competitors, differentiating between direct and indirect ones. Use a SWOT analysis to ascertain their key points, weaknesses, potential growth avenues, and external challenges. Evaluate their market positioning, pricing strategies, product or service offerings, customer demographics, distribution channels, digital marketing approaches, online visibility, commitment to innovation, legal or regulatory considerations, and feedback from customers. This analysis not only informs your strategy but also grows your online presence, allowing you to leverage strengths, mitigate threats, and discover opportunities for product differentiation.
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- Ehab Hegazy 🚀 Head of Product at Nybl, skilful in building B2B SaaS products, focusing on being the customer's voice, leading cross-functional teams to success, and a veteran in project delivery and digital transformation.
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Identifying competitors and their products is a fundamental aspect of competitive analysis in business. Porter's Five Forces Model, developed by Michael Porter, identifies competitive forces that shape an industry. It encourages considering direct competitors, potential new entrants, substitute products or services, and buyer and supplier power.The Blue Ocean approach encourages businesses to look beyond direct competitors and identify uncontested market spaces (blue oceans) where they can create new demand and differentiate from existing products and competitors.
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- Sheeba Mushtaq Technology Evangelist | CEO's Office
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Aiming to make your product stand out in the market, start by deeply understanding your own product. This includes its features, benefits, USPs, pricing, target industry, and existing solutions. Make use of reliable market research tools, competitor websites, and industry reports to gather data. Identifying the competitive landscape by conducting a good competitive analysis Or even finding answers to questions as basic as - What sets your product apart? Is it technology, quality, cost-effectiveness, or something else? Is a good starting pointI like doing this in two parts: - Direct competitors- Indirect competitorsDirect competitors offer similar products, and indirect might address the same customer needs through different means.
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2 Define your value proposition and target customers
The next step to developing a competitive strategy is to define your value proposition and target customers. Your value proposition is the statement that summarizes how your product solves a customer problem, delivers a benefit, or creates a positive outcome. It should be clear, concise, and compelling, and it should highlight what makes your product different from the competition. Your target customers are the specific segments of the market that you aim to serve with your product. You should identify their needs, pain points, preferences, and behaviors, and tailor your value proposition to match their expectations and goals.
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As a product manager, your primary focus should be on understanding your customers and their needs. It's essential to have a deep understanding of how and why your customers use your product. By staying in close contact with users on a daily basis, you can uncover the reasons behind user churn and gain valuable insights. This customer-centric approach is more effective than constantly monitoring competitors.
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- Ashwin Radhakrishnan 📣 LinkedIn TOP VOICE | Fin-tech | E-commerce | Health-tech | SaaS | Product Management | Strategy | Sustainability
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Defining a Unique Value Proposition is what makes the product stand out and gives customers a compelling reason to choose it. Start by identifying what makes your product unique – whether it's innovation, performance, price, or solving specific problems. Align your UVP with the target audience's needs. Clearly convey your UVP in marketing. Ensure sustainability and consistency, continually gather customer feedback, and be ready to adapt to changing market conditions. Consistency in all customer interactions is key, and you can measure the impact of your UVP through various metrics. Your UVP is the core of your competitive strategy and requires constant evaluation and adaptation.
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- Sheeba Mushtaq Technology Evangelist | CEO's Office
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Value proposition encapsulates what makes the product unique and how it addresses customer needs, while the target customers are the specific segments you aim to serve. By understanding what makes a product unique, addressing customer pain points, and tailoring the messaging to specific customer segments, can create a strategy that resonates with your audience and sets it apart from the competition. Amazon's value proposition centers on convenience, a vast product selection, and efficiency in delivery services. Even with a diverse target market, spanning from online shoppers seeking convenience to businesses looking for cloud computing solutions. Amazon tailors its offerings to meet the unique needs of each customer segment
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There are two ways to go about this:Option 1: You have an idea, you find potential target groups, run interviews and see which of these have a problem/need/desire that you could solve/meet/help them achieve with your solution.Option 2: You choose a target group (e.g. based on your interests, your unfair advantage, business potential, etc.), you interview/analyse them, find a problem/need/desire worth solving/meeting/helping to achieve, you discover a fitting solution.When I speak of solution, in this stage it's really first a value proposition rather than anything you build.
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- Mike R. Enterprise Sales Director
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Developing a competitive strategy for your products involves thorough market research, defining a unique value proposition, product differentiation, pricing strategy, effective distribution channels, targeted marketing and promotion, prioritizing CX, continuous improvement, competitor monitoring, risk management, sustainability considerations, and exploring collaborations—all while remaining adaptable to evolving market conditions and customer preferences through intense and continuous CE.
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3 Determine your competitive advantages and differentiators
The final step to developing a competitive strategy is to determine your competitive advantages and differentiators. Your competitive advantages are the aspects of your product that give you an edge over the competition, such as quality, innovation, performance, or customer service. Your differentiators are the features, benefits, or attributes of your product that make it unique and desirable for your target customers, such as design, usability, or personalization. You should focus on your competitive advantages and differentiators that are relevant, valuable, and sustainable, and communicate them clearly and consistently to your customers and stakeholders.
By following these steps, you can develop a competitive strategy that supports your product and helps you achieve your product vision, goals, and roadmap. A competitive strategy can also help you prioritize your product decisions, optimize your resources, and measure your success in the market.
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- Syed Abu Iqbal Murshedi IIM–K Alumni || Consultant || Six Sigma Black Belt || Business Transformation
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Tesla, the electric car manufacturer, strategically positioned itself through competitive advantages and differentiators. Their focus on cutting-edge electric vehicle technology, superior battery performance, and a vast network of charging stations set them apart. Additionally, Tesla's commitment to sustainable energy solutions appealed to eco-conscious consumers. By emphasizing these unique attributes, Tesla gained a loyal customer base, demonstrating the power of leveraging innovation, sustainability, and superior technology as enduring competitive advantages in the automotive industry.
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- Shahrukh Ikhtear Product Manager, Optimizely | HEC Paris MBA '23
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Competitive advantage isn’t about being the most innovative. It is about understanding the true nature of your product and sticking to a mission. When you’re deciding your plan of attack, it’s imperative to carve out the market space that you’ll occupy. Will you be the highest-priced product that offers exceptional quality and play by having a few revisiting customers? Or will you choose to play the volume game and make a cheaper, but streamlined version?
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- Daniel Alco*ck Product Manager Global Voice at BT | Sustainability Champion | School Governor | Driving transformation through technology
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You have to answer the “why you” question and understand how that answer relates to your customers’ requirements. Without understanding and answering this you may have a big list of unique features that you believe to give you that edge and stand out. The biggest key here is to demonstrate how you can answer the problems to help your customers keep to their mission and achieve their goals. Then you pull out the differentiators to emphasise why that makes your product/service the right fit for the customer. Translating features into meaningful business outcomes is the true differentiator
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Bringing together what you've found out about your users, your competition and trends & signals you can now work on your positioning and your differentiators.They are not the same! Your differentiators are perception-modeling. Customers and the market will decide how they perceive you to be different from the others.Positioning is how you actively choose the industry, competing companies, competing products that your product will have to fight for attention.
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- Kashish Keswani ツ “In God we trust, all others must bring data." W Edwards | #Lumenore | #BusinessIntelligence | #BusinessAnalytics | #AntiDashboard | #SelfServiceAnalytics | #EmbeddedAnalytics | #NoCodeAnalytics | #DemocratizingData 🎯🏁
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Developing a competitive strategy that effectively supports your product involves a combination of a few things like market research, innovation, and a deep understanding of your competitors. One powerful approach is to establish a dedicated team within your organization tasked with analyzing and using competitor products as end-users. that will help your team to identify both the strengths and weaknesses, what features are they impressed with? Where do they encounter challenges or limitations?and these insights when used effectively can help you identify opportunities, enhance your product, and ultimately help you develop a competitive strategy to stay ahead of the competition. #CompetitiveStrategy #ProductManagement #KK
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4 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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Ethics and Social Responsibility! What wasn't taken into account earlier might need to be reconsidered today. I believe that ethical considerations are now crucial for your strategy. Being a leader in ethical tech can set you apart from competitors.
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- Juho Penttilä Sustainability x Technology | Head of Product at AFRY
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Be obsessed with real users of your product. Cherish them and prioritise the time and opportunities to interact with them. Listen to their daily pains and challenges. Build personal relationships with key individuals from your key user segments. Do this, and the rest of the steps presented in this article will follow.
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A good summary would be: find, learn, go! Find phase: study your market, your competitors, the value chain and the position of your company. Learn phase: understand who is your potential customer and what are the main demands. And, of course, create your value proposition.Go phase: define the go-to-market strategy, including sales channels, sales tools and communication model.
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Other aspects to consider - your longer term vision, the related commercial outcomes and the necessary resources for executing on that vision.
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- Md Zaid Imam Leading Product @AppSealing | Ex-Radware | Cyber Security
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When are in early stage product cycle, there are multiple ways to bring competitive advantage but when we are little mature or building a SaaS there would few common things can be looked upon- 1. Develop a customer-centric culture2. Measure customer satisfaction by spending time with customer3. Develop innovative Products Or Services4.Feedback-Driven Culture5. Channelize unique advantage To customers 6. Learn & unlearn from existing player7. Build quality team
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