What Are Hidden Fees? (2024)

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Laura Pennington|June 12, 2019

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Hidden Fees Overview

Hidden fees are any unexpected fees that consumers get hit with when purchasing goods or services. The reason these are referred to as hidden is because the consumer might not have been expecting the charge and, in reviewing their financial data or statements, finds out they’ve incurred additional charges.

Hidden fees might also be referred to as undisclosed fees and the very nature of this term means that a consumer might only realize the effect these fees have had on their accounts after the fact. Many times, these charges are small and amount to less than $10. If multiple companies have charged someone hidden fees, however, that amount can add up.

Being hit with hidden fees can be an unfortunate and an unwelcome experience for a consumer. In certain situations, however, it can also entitle the consumer to take legal action.While plenty of companies do charge fees, what matters in a legal case is whether or not the disclosure was made in accordance with applicable laws.

Undisclosed Fees

Hidden charges and undisclosed fees can appear in a variety of different circ*mstances, including:

  • Undisclosed fees from financial professionals and brokers
  • Inactivity fees charged by a credit card company
  • Charges to attend an entertainment or sports event
  • Fees deducted by hotels and other retail operations
  • Credit card fees listed in the monthly statement
  • Charges tacked on to a utility bill
  • Hidden fees charged by other consumer companies

State and Federal Hidden Fee Laws

Undisclosed fees are a growing concern for a number of different consumer rights advocates across the country. This is because hidden fees can lead to consumers being charged millions of dollars every year.

For this reason, current laws and those in development at the state and federal level are designed to protect against abusive and deceptive practices for situations in which a consumer receives a bill that is higher than expected. This occurs when the service provider does not disclose these fees upfront.

Certain states have strict laws that protect consumers from hidden fees. For example, California provides a false advertising law and unfair competition law that help to address many different types of deceptive business practices.

Hidden fees that are assessed in mortgage services, investment services, car purchases, hotels, apartment buildings, condo associations, and even city government, might fall subject to consumer protection laws and enable an effected consumer to bring a lawsuit.

Hidden Fee Litigation

Companies are increasingly ending up in the spotlight with consumer requests for these fees to be disclosed upfront. Many consumers who find themselves subject to hidden fees might think the amount of their individual fee is not substantial enough to bring a lawsuit. Many of these fees are known as hidden because they are relatively on a small scale somewhere between $10 and $20. An individual consumer might choose not to pursue litigation because of the small amount of money despite their frustration with not being told about these fees upfront.

But a hidden fees class action lawsuit can bring more relief to more consumers. Consumers who band together and bring a class action lawsuit might be eligible to hold these companies accountable under state consumer protection laws.These class action lawsuits can help compensate thousands of consumers as well as give companies a reason to keep their practices in line with applicable laws.

  1. Howard Nelson says:

    November 16, 2023 at 7:42 pm

    I read about junk fees recently. So when I bought food at an airport restaurant- it wasn’t enough to charge me $10 for a $2 kids hot dog. They added a $2.50 junk fee on top of it all. I ordered five kids meals (grandkids) and it just didn’t add up. I feel violated. $2.50 is nothing. Adding on deceptive kinks fees is Un- American at any amount.

    Reply

  2. JOHN ITURRIAGA says:

    September 26, 2023 at 7:20 am

    Lately Miami area restaurants are charging a HIDDEN FEE after they process the credit card and the voucher comes back for signature and tip. I have seen a flat rate for each credit card processed when we share the lunch bill, or a % of the total. We find out at time of payment, after the meal is finished.
    When consulted Mastercard, Florida Consumer Protection and State Attorney General, they say there is no regulation for these fees and merchant can charge whatever they want. We can go for lunch elsewhere if not satisfied at the restaurant.
    I feel these fees are part of the cost of doing business and should be like electricity, water, payroll, etc. included in the price markup of the items they sell.
    What”s your opinion?

    Reply

  3. JakeElls says:

    Are there any class action lawyers that someone could talk to if they feel like this is a big problem in a specific case?

    Reply

  4. Sheila Heim says:

    June 19, 2023 at 1:28 pm

    I went to the title company to close on a real estate deal in New Mexico. They handed me a form to sign which stated that if there are any fees which they forgot to include during the close, or if they got their numbers wrong, or if anything is incorrect and not caught during the close, then I agree that they can charge me for it and I will pay for it. I objected to signing, they said that everyone signs it, their underwriter wrote it up, it went through underwriter’s attorneys, and that it is part of their closing package and everyone has used it for over 12 years. I said I did not want to sign, and they said they would not close the deal unless I signed. I have never heard of such nonsense. If this isn’t a recipe for hidden fees, I don’t know what is.

    Reply

  5. Sarita Vernon says:

    May 16, 2023 at 6:26 pm

    Spectrum offers basic internet service for $49.99, but sent my first bill for $170.00. After Arguing with 2 customer service reps. admittedly said they had no idea about the commercial add. The bill was reduced to $70. And I was told I had to pay for a bandwidth fee and a fee 24.99 which they couldn’t even tell what it was for.

    Reply

  6. Sharon says:

    January 20, 2023 at 7:53 pm

    I was at a restaurant that advertised all the food items, but failed to list pricing on drinks. I feel ripped off, because in the surrounding area, no one charged as much as I was charged for 1-8oz drink. I would not have ordered it had I know what they were going to charge me. I was thinking it would have been average pricing, but it was like 3 times that amount.

    Reply

  7. Elaine Mccarthy says:

    August 25, 2022 at 1:07 am

    Shipt added $2.99 fee to my order cost stating due to prop 22. I requested through online chat the charge be removed. My request was denied. Order placed August 25th, 2022 I have a paid Shipt membership fee that is represented to be free delivery.

    Reply

  8. jill gelor says:

    May 11, 2021 at 3:13 pm

    hidden fees; charged for items not received; uber eats
    emailed them several times – form letter response

    Reply

  9. Kelly miller says:

    December 29, 2019 at 10:34 am

    The mortgage Company I was with suddenly sold my mortgage to another Company the min I started to ask about the 35 dollar fee for paying with a credit card I asked who was charging this fee they claimed the credit card was I asked the credit card company said flat out they were liars can I start a class action over this I am pretty much sure that’s why they sold my mortgage

    Reply

    1. Susan R Slager says:

      First off, I am NOT an attorney, but I have worked in Real Estate. It’s not unusual for mortgage companies to sell off to other companies, particularly right after a settlement, as they can carry only so many. It is my understanding that packages transfer “as is”. The new company should have sent you their information regarding things they charge for…read it through thoroughly. There are many new attorneys who are willing to do a free 30-minute consultation…just make sure it’s in the settlement field. Also, keep copies of all charges, and make a written note of every conversation, including name and date, with everyone you speak to and what they said…all documentation will make for a stronger case. Good luck, and let me know how it goes for you : )

      Reply

Leave a Reply

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10 thoughts onWhat Are Hidden Fees?

  1. Howard Nelson says:

    November 16, 2023 at 7:42 pm

    I read about junk fees recently. So when I bought food at an airport restaurant- it wasn’t enough to charge me $10 for a $2 kids hot dog. They added a $2.50 junk fee on top of it all. I ordered five kids meals (grandkids) and it just didn’t add up. I feel violated. $2.50 is nothing. Adding on deceptive kinks fees is Un- American at any amount.

    Reply

  2. JOHN ITURRIAGA says:

    September 26, 2023 at 7:20 am

    Lately Miami area restaurants are charging a HIDDEN FEE after they process the credit card and the voucher comes back for signature and tip. I have seen a flat rate for each credit card processed when we share the lunch bill, or a % of the total. We find out at time of payment, after the meal is finished.
    When consulted Mastercard, Florida Consumer Protection and State Attorney General, they say there is no regulation for these fees and merchant can charge whatever they want. We can go for lunch elsewhere if not satisfied at the restaurant.
    I feel these fees are part of the cost of doing business and should be like electricity, water, payroll, etc. included in the price markup of the items they sell.
    What”s your opinion?

    Reply

  3. JakeElls says:

    September 24, 2023 at 9:19 am

    Are there any class action lawyers that someone could talk to if they feel like this is a big problem in a specific case?

    Reply

  4. Sheila Heim says:

    June 19, 2023 at 1:28 pm

    I went to the title company to close on a real estate deal in New Mexico. They handed me a form to sign which stated that if there are any fees which they forgot to include during the close, or if they got their numbers wrong, or if anything is incorrect and not caught during the close, then I agree that they can charge me for it and I will pay for it. I objected to signing, they said that everyone signs it, their underwriter wrote it up, it went through underwriter’s attorneys, and that it is part of their closing package and everyone has used it for over 12 years. I said I did not want to sign, and they said they would not close the deal unless I signed. I have never heard of such nonsense. If this isn’t a recipe for hidden fees, I don’t know what is.

    Reply

  5. Sarita Vernon says:

    May 16, 2023 at 6:26 pm

    Spectrum offers basic internet service for $49.99, but sent my first bill for $170.00. After Arguing with 2 customer service reps. admittedly said they had no idea about the commercial add. The bill was reduced to $70. And I was told I had to pay for a bandwidth fee and a fee 24.99 which they couldn’t even tell what it was for.

    Reply

  6. Sharon says:

    January 20, 2023 at 7:53 pm

    I was at a restaurant that advertised all the food items, but failed to list pricing on drinks. I feel ripped off, because in the surrounding area, no one charged as much as I was charged for 1-8oz drink. I would not have ordered it had I know what they were going to charge me. I was thinking it would have been average pricing, but it was like 3 times that amount.

    Reply

  7. Elaine Mccarthy says:

    August 25, 2022 at 1:07 am

    Shipt added $2.99 fee to my order cost stating due to prop 22. I requested through online chat the charge be removed. My request was denied. Order placed August 25th, 2022 I have a paid Shipt membership fee that is represented to be free delivery.

    Reply

  8. jill gelor says:

    May 11, 2021 at 3:13 pm

    hidden fees; charged for items not received; uber eats
    emailed them several times – form letter response

    Reply

  9. Kelly miller says:

    December 29, 2019 at 10:34 am

    The mortgage Company I was with suddenly sold my mortgage to another Company the min I started to ask about the 35 dollar fee for paying with a credit card I asked who was charging this fee they claimed the credit card was I asked the credit card company said flat out they were liars can I start a class action over this I am pretty much sure that’s why they sold my mortgage

    Reply

    1. Susan R Slager says:

      January 9, 2023 at 2:54 pm

      First off, I am NOT an attorney, but I have worked in Real Estate. It’s not unusual for mortgage companies to sell off to other companies, particularly right after a settlement, as they can carry only so many. It is my understanding that packages transfer “as is”. The new company should have sent you their information regarding things they charge for…read it through thoroughly. There are many new attorneys who are willing to do a free 30-minute consultation…just make sure it’s in the settlement field. Also, keep copies of all charges, and make a written note of every conversation, including name and date, with everyone you speak to and what they said…all documentation will make for a stronger case. Good luck, and let me know how it goes for you : )

      Reply

Leave a Reply

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What Are Hidden Fees? (2024)

FAQs

What Are Hidden Fees? ›

Hidden fees are any unexpected fees that consumers get hit with when purchasing goods or services. The reason these are referred to as hidden is because the consumer might not have been expecting the charge and, in reviewing their financial data or statements, finds out they've incurred additional charges.

What is an example of hidden fees? ›

Here's where you're most likely to find hidden fees: Hotels. Today, hotels often charge “resort fees” to cover items that you might expect to be a part of your basic hotel price and experience. Resort fees can run $10 to $100 per night.

Do I have to pay hidden fees? ›

Beginning July 1, 2024, the “Honest Pricing Law” or “Hidden Fees Statute,” SB 478, which was recently amended by SB 1524, makes it illegal for most businesses to advertise or list a price for a good or service that does not include all required fees or charges other than certain government taxes and shipping costs.

Why are hidden fees bad? ›

According to the Harvard Business Review, this is bad for consumers because “this practice makes price comparisons challenging which restricts competition.” Plus, consumers cannot make educated decisions because they are typically unaware of the additional “hidden” fee until after they've committed to the purchase.

What are the hidden costs? ›

Definition. Hidden costs involve obscuring or omitting additional fees, charges, or costs until the user is well into the purchasing or sign-up process. By that point, the user has already invested time and effort into the transaction and is more likely to proceed despite the unexpected costs.

How to avoid paying hidden fees? ›

Another tip they suggest is to pay in cash when you're able, as many establishments like to charge hidden 'convenience fees' when you use a debit or credit card. This may not always be feasible, but if they do charge you a fee for using a card, ask them to waive it.

What is a hidden fee charge? ›

Hidden fees are any unexpected fees that consumers get hit with when purchasing goods or services. The reason these are referred to as hidden is because the consumer might not have been expecting the charge and, in reviewing their financial data or statements, finds out they've incurred additional charges.

Who pays hidden costs? ›

"It is usually the taxpayer who pays for the non-visible costs, and that taxpayer is the one who buys the product." By that, Hofland means that consumers like you and me usually pay for the hidden costs through taxes or other social costs.

Are hidden service fees illegal? ›

A new California law that prohibits charging hidden fees for goods and services takes effect on July 1. After that date, all fees, with a few limited exceptions, must be disclosed at the outset of a consumer transaction and represented in the initial purchase price.

How to avoid hidden charges? ›

Review bills

With every purchase, take time to review the bill. If you see objectionable fees, don't be shy about questioning them. In many cases, unexpected fees will be removed for those who complain. Avoiding fees whenever possible and objecting to those you don't expect can help you save money.

What is a hidden cost in simple terms? ›

Hidden costs are unforeseen expenses added on to purchases. They can be minor, such as in the airline example above, or they can be major, such as the various closing costs added on when buying a home.

What are sneaky fees? ›

A junk fee is an unexpected and sometimes hidden fee a company charges consumers for a service that often costs them little to provide.

What is a hidden junk fee? ›

Junk fees are fees that are mandatory but not transparently disclosed to consumers. [1] Consumers are lured in with the promise of a low price, but when they get to the register, they discover that price was never really available.

What percentage of people who fight hidden fees are successful? ›

Make a complaint.

Consumer Reports found that 64% of consumers who complained about a hidden or unexpected fee successfully had the fee taken off a bill or refunded. If you get hit with a surprise charge as you check out, try speaking up tactfully and politely.

What are the disadvantages of hidden cost? ›

Project overruns, undelivered on time or exceeding budget because of hidden cost, are not accounted from the start and only show up in practice or under a comprehensive audit. Less productive team will take longer to get through the same amount of work with scope.

How to identify hidden costs? ›

The first step to identify hidden costs in a sales contract is to review the contract carefully before signing it. You should read every word and understand every clause, especially those related to payment terms, delivery terms, warranties, liabilities, and dispute resolution.

What are hidden costs who pays them? ›

Industrial development has many “hidden costs” in the form of damage to the environment and health problems for people. These hidden costs are usually “paid for” by the people who must live with the harm from toxics, not by the industries that cause this harm.

What is an example of a hidden value? ›

Hidden values are balance sheet items whose true market value may not be reflected in a company's current share price. Assets like land or equipment depreciated to book value are examples of potential hidden values.

What are the three types of fees? ›

Understanding the Three Fee Types and How They Are Applied
  • Amortizing Fees. Amortizing fees, also known as deferred fees, are applied when the loan is originally opened. ...
  • Miscellaneous Fees. Miscellaneous fees are applied after a loan is opened when certain actions take place on the account. ...
  • Maintenance Fees (P/I Fee)
Jan 23, 2020

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