Find a Provider
To access benefits, an ID care is not needed, just provide your name and date of birth to an in-network Blue View Vision provider to locate you in their system.
Although ID cards are not needed, they can be printed by visiting LAwellvision.org.
To find a network provider near you:
Visit LAwellvision.org and click “Find an Eye Doctor”
Download the Sydney Health mobile app (available in the Apple App Store and Google Play Store) and choose the Insight network from the list of network options.
Call the Blue View Vision Customer Care Center at 877-635-6403
Create an Online Account
To register an online account with Blue View Vision, visit the City of Los Angeles Blue View Vision microsite at LAwellVision.org
Upon your first visit, you will need to enter your:
- First and last name
- Date of birth
- Last four digits of your SSN
In-Network Providers
The Blue View Vision plan provides care through a network of vision care specialists who have agreed to offer covered services at discounted rates. The Blue View Vision network has over 42,000 providers, at over 32,000 locations including independent providers plus national retail chains such as LensCrafters®, Target Optical®, and most Pearle Vision® locations.
Note that individual optometrist participation in any network is subject to change at any time, as optometrist and facility participation in a network is contractual.
Out-of-Network Providers
You can visit a vision care provider who does not participate in the Blue View Vision network and still receive benefits for covered services. You will be reimbursed up to a maximum dollar amount if you provide Blue View Vision with an itemized receipt and a completed claim form. Claim forms are available at LAwellvision.org or by calling the Blue View Vision Customer Care Center at 877-635-6403.
How Blue View Vision Benefits Work with Medical Plan Vision Benefits
Your medical vision services (Ophthalmology) are unchanged and still managed by your medical plan provider. This change to your stand-alone vision provider has no impact on your medical benefits.
Anthem and Kaiser members who prefer to receive an annual vision exam through their medical plan providers may do so but are not entitled to an eyewear allowance through their medical plan. Eyewear (frames, lenses, and contacts) received from a medical plan provider may be submitted to Blue View Vision for reimbursem*nt as an out-of-network provider. Members may also visit a Blue View Vision in-network provider using their medical plan provider prescription and purchase eyewear using their Blue View Vision materials benefit.
The table below outlines how your Blue View Vision benefit can be used with your medical plan. Note: Allowances may vary per specific benefit, based on the type of benefit item purchased, and do not apply to all benefits.
| Description | Blue View Vision | Kaiser | Anthem |
|---|---|---|---|
| Routine Eye Exam | Covered with copay | Covered with copay | Not covered |
| Eyewear – Frames, Lenses, or Contacts | Up to $150 allowance every year (does not roll over if not used) | Not covered (Partial reimbursem*nt available from Blue View Vision if member files an out-of-network claim.) | |
| Medical Eye Exams (e.g., screening for medical vision conditions like glaucoma and cataracts) | Check with Blue View Vision provider before seeking medical/ ophthalmology-related services | Covered with copay | Covered with copay Primary care physician (PCP) referral and/or medical group authorization may be required under HMO plans. Please contact your PCP for information regarding their referral process before seeking care from a specialist. |
| Treatment of Vision Conditions (e.g., glaucoma and cataracts) | Not covered | Covered with copay | Covered with copay Primary care physician (PCP) referral and/or medical group authorization may be required under HMO plans. Please contact your PCP for information regarding their referral process before seeking care from a specialist. |
