Setup Limits Easily
What are the different limit options I can set for my platinum debit card?
With the IDFC Visa Platinum Debit Card, you get to set limits for cash withdrawal as well as purchase. Depending on your platinum debit card variant, you have maximum limit set.
Refer to the below table for more details.
Daily ATM Withdrawals | Daily Purchases | |
Visa Platinum | Rs. 2,00,000 | Rs.6,00,000 |
You can set limit for your IDFC FIRST Bank Debit Card by logging in to your net banking or through Mobile application.
What are the steps to set up the limit for my IDFC Visa Platinum Debit Card?
We have collated an easy guide for your reference. You can download the guide from here
Are there any limit options for a platinum debit card issued to a Minor savings’ account?
Yes! The special limits you can apply to a Visa platinum debit card issued to Minor Savings Account are:
• Maximum daily cash withdrawal limit at ATM -₹ 10,000
• Maximum daily purchase limit -₹ 10,000
By default only domestic limits will be enabled for Signature Debit Cards issued to minors. Customers can set their own limits within the overall limits by logging on to Net banking or through Mobile application.
How do we set the limits for Minor savings’ account?
a. For minors who are above Ten years of age, they can set their limits by logging on to their Net banking or Mobile Banking account
b. For minors who are below Ten years of age, please reach out to your respective branch to get the changes done.
What are the charges on International transactions?
a. For any international eCom or POS transaction done using IDFC FIRST Bank Debit card, there will be a 2% markup charge applied.
Would there be any taxes applicable on my International transactions?
All LRS international transactions including withdrawals through ATM, POS or e-commerce transactions done on Foreign Merchants or sites which offer Dynamic Currency Conversion (DCC) transactions would be subjected to Tax collected at source at applicable rate defined by government of India. You can find the detailshere.
What is the per transaction limit on my ATM withdrawal?
An amount up to INR 10,000/transaction can be withdrawn using your Debit Card on non IDFC FIRST Bank ATMs. On IDFC FIRST Bank ATMs, you can withdraw up to 40 notes/transaction (final amount may depend upon the available denomination and your daily withdrawal limit)
More FAQs
What are the types of insurance benefits available?
Every IDFC FIRST Bank Visa Platinum Debit Card holder gets –
•Lost Card Liability
• Personal Accident Insurance
• Air Accident Insurance
• Purchase Protection
Here are the limits applicable:
Card Variant | Personal Accident Insurance | Air Accident Insurance | Purchase Protection | Lost Card Liability |
Visa Platinum Debit Card | Rs.35,00,000 | Rs.1,00,00,000 | Rs.1,00,000 | Rs.6,00,000 |
What are the benefits of Lost Card Liability?
With IDFC FIRST Bank Platinum Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder.
What are the Visa platinum debit card benefits and eligibility criteria for Personal Card Insurance?
At IDFC FIRST Bank we offer free insurance cover on debit card (death or permanent disability). To claim your insurance cover on debit card, customers need to meet the below eligibility criteria, effective since 1stMay’19.
Account & Card Type | Eligibility Criteria |
All Savings Accounts with Visa Platinum Debit Card | Minimum 1 POS* transaction in each month, for previous 3 calendar months, immediately preceding the month of incident & value of each such transaction to be >= Rs. 500 in each of the 3 months. Example: If the actual loss (Death / Permanent Total Disability of cardholder) is in the month of April, then there should be at least 1 POS transaction in each of the previous months of Jan, Feb & Mar and the value of each POS transaction in each of the 3 months has to be >/= Rs. 500. Additional to this, for Air Insurance the Flight ticket booked should be purchased by debiting Card holders IDFC FIRST Bank account. |
Corporate Salary Accounts with Visa Platinum Debit Card |
*POS includes retail point of sale transaction and online transactions done on or after1stof April 2022 using IDFC FIRST Bank Debit card.
Insurer details are given below:
Insurance Company details | C/o Name: National Insurance Company Limited Address: Kolkata Division XVI 3A, Muzaffar Ahmed Street, Kolkata,- 700016 Landline: 033-22291118 Email: [email protected] |
Insurance Broker details | C/o Name: Marsh India Insurance Brokers Private Ltd. Taaha Diwan- 9920868042 Ronny Rodrigues-7506076438 Address: 1201-02, Tower 2B, One World Centre, Jupiter Mills Compound, Senapati Bapat Marg, Prabhadevi Mumbai 400 013 |
Bank SPOC | Official Name: Rajesh Kadam Address: Juinagar, Navi Mumbai Landline: 022 49850698 |
What are the Visa platinum debit card benefits for Air Accident Insurance?
Get free Air Accident Insurance cover with the IDFC FIRST Bank Visa Platinum Debit Card. To redeem the Air Accident Insurance cover on debit card, customers need to meet the above mentioned eligibility, effective 1st May'19. Following terms & conditions will be applicable:
• In case customer holds multiple debit cards, claim will be extended on the highest eligible debit card (claim on any one debit card held by customer, subject to criteria being met)
• In case customer has multiple accounts with the bank linked to single debit card, the eligibility criteria need to be met on any 1 of the accounts held by the customer and not for a group/set of accounts
What are the features of Purchase Protection?
In case of fire/theft/burglary, the IDFC FIRST Bank Visa Platinum Debit Card offers purchase protection for up to 90 days from the date of purchase for transactions carried out at merchant outlets/online using the card.
What are the terms and conditions I need to know?
• Gross negligence is not covered
• Breach of law is not covered
• Claim should be reported by cardholder / Bank to IL within 30 days from the date of receipt of statement where in the disputed transaction is reflected
• Claim documents to be sent within 30 days from the date of blocking
• Reporting Period - 7 days pre-reporting to the Bank and 7 days post-reporting Cover
• IDFC FIRST Bank only handholds the customer through the insurance claim process. The decision to approve/reject a claim lies completely with the insurer. The terms and conditions of insurance policies attached to your IDFC FIRST Bank debit card are subject to change without prior notice.
Do go through Terms, Conditions & Exclusions mentionedhere
What are the Insurance offerings on the Debit Cards for Honour FIRST Defence Accounts?
For insurance features, please clickhere.For Terms & Conditions, please refer to the followinglink. For Claim intimation and submission process, refer to the followinglink.The aforementioned links are exclusive to Debit Cards for Honour FIRST Defence Accounts.
Card Services
Tokenisation:
- Card Tokenisation or Card on File Tokenisation (COFT) is one more step towards securing customer’s card details stored on merchant platforms (website or apps). As per regulator guidelines, merchants are instructed not to store details like card number, CVV & expiry date and should adopt for card tokenization. In case customer doesn’t opt for card Tokenisation, cardholder will be required to input details like card number, CVV and expiry date on every instance
Know more
Recurring transactions on Debit Card
- Standing Instructions or E-mandate on Debit Card is a service offered by Bank where customer can set up recurring payment for any bill payments and recurring subscription transactions like Netflix subscription etc. using their Debit Card at a pre-defined frequency (Bills such as insurance premiums, subscriptions, SIP, Utility bills etc.) from select merchant portals.
- Click here to check the list of key merchants for Standing Instructions on Debit Card
- For FAQ Click here
