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There is some vicious joy in seeing someone’s own rules backfire at them. Recently, a restaurant manager shared a story of dealing with a particularly uncompromising vendor. When a shipment of shrimp went missing, the supplier refused to credit it to the restaurant as they had “a strict policy about this.” Unfortunately for the vendor, the manager chose to be just as thorough as their policies demanded.
The Malicious Compliance subreddit is full of examples that prove the old saying “be careful what you wish for.” This story in particular went viral as other users shared similar experiences and general disbelief at the situation.
A restaurant manager discovered that a shipment of shrimp was missing from a delivery, so they contacted the vendor to let them know
Image source: gpointstudio (not the actual photo)
Instead, the vendor refused to cooperate with its long-term client, citing strict policies. So the manager hatched a plan
This missing shrimp led to hours of delays as the manager complied with the vendor’s policy
Image source: ikadapurhangus (not the actual photo)
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Justin Sandberg
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Justin Sandberg
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I am a writer at Bored Panda. Despite being born in the US, I ended up spending most of my life in Europe, from Latvia, Austria, and Georgia to finally settling in Lithuania. At Bored Panda, you’ll find me covering topics ranging from the cat meme of the day to red flags in the workplace and really anything else. In my free time, I enjoy hiking, beating other people at board games, cooking, good books, and bad films.
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Kotryna Br
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Kotryna is a Photo Editor at Bored Panda with a BA in Graphic Design. Before Bored Panda, she worked as a freelance graphic designer and illiustrator. When not editing, she enjoys working with clay, drawing, playing board games and drinking good tea.
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Beck Beck Community Member Follow
When I used to check in deliveries from vendors like pepsi snd lays, they would line it up in the aisle, hand me a paper and as they called off what item or box they were touching i would mark it off. Then I sign.
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K-Hey K-Hey Community Member Follow
That's how we do our liquor deliveries - driver calls out each box as he's dropping them. We don't do a lot of bottled beer, but I've learned those babies can NOT go on the bottom of a stack 😆
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Adam L Adam L Community Member Follow
I always checked as they were unloading, then after I sign and they leave I put it away and rotate/date. Drivers helped by telling me what was on each pallet, and I just verified their count and check off as they get the next load. I also use that time to inspect, which is good because one time, whoever loaded a pallet decided it was a good idea to put heavy product on top of eggs. The driver credit each egg container, and we got to keep what was still usable, which turned out to be 70% good.
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K-Hey K-Hey Community Member Follow
One of our glassware suppliers has yet to learn how to package martini glasses, and they'll credit the entire box if more than 2 (out of 12) are broken. I really don't understand how they stay in business, I swear they comp more boxes than we actually pay for 🤣
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Emma Diamond Emma Diamond Community Member Follow
I have been in the restaurant industry from birth- worked at a large establishment and we ordered around 35,000 from Sysco weekly. They used us a a dumping ground for short shelve life items, dented cans, etc…. Until I too high jacked and order and wouldn’t sign the 12 page delivery order until I checked every item. Opened boxes checked dates, checked cans- took most of the day. (It was a 18,000 order) sometimes you just gotta let them know you are paying attention.
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Beck Beck Community Member Follow
When I used to check in deliveries from vendors like pepsi snd lays, they would line it up in the aisle, hand me a paper and as they called off what item or box they were touching i would mark it off. Then I sign.
Vote comment up
5points
Vote comment down
reply
K-Hey K-Hey Community Member Follow
That's how we do our liquor deliveries - driver calls out each box as he's dropping them. We don't do a lot of bottled beer, but I've learned those babies can NOT go on the bottom of a stack 😆
Vote comment up
4points
Vote comment down
reply
Load More Replies...
Adam L Adam L Community Member Follow
I always checked as they were unloading, then after I sign and they leave I put it away and rotate/date. Drivers helped by telling me what was on each pallet, and I just verified their count and check off as they get the next load. I also use that time to inspect, which is good because one time, whoever loaded a pallet decided it was a good idea to put heavy product on top of eggs. The driver credit each egg container, and we got to keep what was still usable, which turned out to be 70% good.
Vote comment up
4points
Vote comment down
reply
K-Hey K-Hey Community Member Follow
One of our glassware suppliers has yet to learn how to package martini glasses, and they'll credit the entire box if more than 2 (out of 12) are broken. I really don't understand how they stay in business, I swear they comp more boxes than we actually pay for 🤣
Vote comment up
4points
Vote comment down
reply
Load More Replies...
Emma Diamond Emma Diamond Community Member Follow
I have been in the restaurant industry from birth- worked at a large establishment and we ordered around 35,000 from Sysco weekly. They used us a a dumping ground for short shelve life items, dented cans, etc…. Until I too high jacked and order and wouldn’t sign the 12 page delivery order until I checked every item. Opened boxes checked dates, checked cans- took most of the day. (It was a 18,000 order) sometimes you just gotta let them know you are paying attention.
Vote comment up
3points
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