Understanding Stop Payments: When and How to Use Them (2024)

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  • Most banks will let you request a stop payment online to cancel a check or electronic debit.
  • You may need a stop payment if you discover an error on a check you wrote or cancel a subscription.
  • However, a stop payment is not guaranteed to work if the payment has already cleared.

If you ever need to stop someone from depositing a check you wrote or ensure a company doesn't charge you for a subscription you canceled, you'll need to request a stop payment from your bank or credit union.

What is a stop payment?

A stop payment is a request to your financial institution to cancel an electronic payment or check before it has been processed.

Canceling a check or ACH transfer can be done online in most cases, though you may want to call customer service if you have questions about the timing or duration of a stop payment.

Fees for stopping a bank payment can vary at each institution, often ranging from $0 to $35. Your financial institution's Schedule of Fees form can usually be found online and in your initial banking agreement. This document outlines the common bank fees associated with bank accounts.

Reasons for issuing a stop payment

Lost or stolen checks

If someone who you gave a check to tells you that they lost the check, or it was stolen, a stop payment can ensure no one else deposits the check.

Errors on a check

If you wrote a check but later discovered the amount was incorrect, you may want to cancel the check before it's processed and issue a new one.

Disputes over services or goods

A stop payment may be necessary if you sent payment for a good or service, either via check or ACH transfer, but never received it.

Cancellation of a recurring payment

If you're unsure whether a cancellation request for a membership or monthly subscription went through, you can issue a stop payment order to be sure the company cannot continue charging you.

How to request a stop payment online

Most banks allow you to sign in to your account online or through your bank's mobile app to request a stop payment.

Find a tab that may say "Bill Pay" or "Pay My Bills." Here you'll be able to edit or cancel any scheduled payments you have. Select the payment you want to modify and apply the changes. Once you cancel a payment, your bank account will update immediately.

If you are replacing your service or subscription, you may now set up a new payment. If you're canceling your bill, you may reach out to the biller or double-check your bank account on your bill's due date to ensure your cancellation is complete.

Make sure to cancel any payments a couple of days before the due date of your payment. If you wait until the due date of your bill, your payment may already be processed and you won't be able to cancel your payment for that month.

If you're unable to cancel a check online, you may need to reach out to customer support. Be prepared to provide the check number and amount, the date it was written, and the payee's name.

Stop payment FAQs

What information do I need to provide for a stop payment?

If you're canceling a check, you need to provide the check number, the date it was written, the amount, and the payee's name. If you're canceling an electronic payment, find the "bill pay" section of your account. Here you'll be able to edit or cancel any scheduled payments you have.

How long does a stop payment last?

Stop payments typically last for six months, though bank policies may vary.

Can a stop payment be placed on any type of transaction?

Stop payments are commonly used for personal checks, and electronic payments used for paying bills online.

What are the potential fees for requesting a stop payment?

Fees vary among financial institutions but can range from $0 to $35 per stop payment. Some customers may be able to have the fee waived.

Is a stop payment guaranteed to work?

No, a stop payment won't work if the check or electronic payment has already cleared. Check your online transaction history before requesting a stop payment.

Sophia Acevedo

Banking Editor

Sophia Acevedo is a banking editor at Business Insider. She has spent three years as a personal finance journalist and is an expert across numerous banking topics.ExperienceSophia leads Personal Finance Insider's banking coverage, including reviews, guides, reference articles, and news. She edits and updates articles about banks, checking and savings accounts, CD rates, budgeting, and general saving. Sophia was also a part of Business Insider's 2024 series "My Financial Life," which focused on telling stories that could help people live and spend better.Before joining Business Insider, Sophia worked as a journalist at her college newspaper and was a freelance writer. She has spent seven years writing and editing as a journalist.Sophia was nominated for an Axel Springer Award for Change in 2023 for her coverage of ABLE accounts, tax-free savings accounts for people with disabilities. She was also a winner of a 2018 California Journalism Awards Campus Contest for her photography.She loves helping people find the best solutions for their unique needs and hopes that more people will find the tools to solve their financial problems. She’s inspired by stories of everyday people adapting to their financial circ*mstances and overcoming their fears around money.ExpertiseSophia's expertise includes:

  • Bank accounts
  • Savings and CD rate trends
  • Budgeting
  • Saving
  • How banks operate

EducationSophia graduated from California State University Fullerton with a degree in journalism and a minor in political science.Sophia is a member of the National Association of Hispanic Journalists.She is an avid reader across a variety of genres, and she started running in 2021. She ran in the 2024 Los Angeles Marathon.

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Understanding Stop Payments: When and How to Use Them (2024)

FAQs

When would you want to use a stop payment order? ›

Reasons to Issue a Stop Payment

There are legitimate reasons for wanting to stop a payment. These include the following: The check was made out for the wrong amount, to the wrong person, or for the wrong date. The check was mailed to the wrong payment address.

How do stop payments work? ›

A stop payment is a request from an account holder to a financial institution, such as a bank or credit union, to not process a payment. The payment may be a paper check or an automatic debit payment, like those you set up for a recurring subscription or bill.

When might you issue a stop payment? ›

Generally, stop payments are used in cases when the account holder does not want the check to be paid for various reasons. Some of the reasons include stolen or lost checks, forged checks, insufficient funds to cover the check amount, or a dispute between the depositor and the party that was given the check.

How do you use stop payment order in a sentence? ›

Examples of Stop payment order in a sentence

Stop payment order will be released only upon written request from the account owner who authorized the stop payment order to be placed.

When would you use a stop order? ›

You can use a stop order as an automatic entry or exit trigger upon a certain level of price movement in a specified direction; it's often used to attempt to protect an unrealized gain or minimize a loss.

What is the usual reason for a stop payment order? ›

A stop payment is a request to cancel a payment before it has been processed, for example by cancelling a check before it has been deposited. There are many reasons why a stop payment might be requested, including cancellations of goods or services, or human error in writing the wrong amount on a check.

How long is a stop payment good for? ›

In addition, a written stop payment order often expires after six months. It can be renewed for another six months. If you issue a stop payment order orally and do not confirm it in writing, it lapses after 14 calendar days. Refer to your deposit account agreement regarding the bank's policy for stop payment orders.

Does a stop payment only work once? ›

Stop payment orders typically expire after six to 12 months, depending on the bank or credit union. However, many banks allow you to renew a stop payment order if the check is still outstanding. Stop payment orders on ACH payments can last indefinitely.

Does a stop payment stop all future transactions? ›

Stopping a preauthorized payment will stop the next payment as well as all future ones.

How much does a stop payment cost? ›

The fee to cancel, or “stop payment,” on a check can be $30 or more at many large banks. However, some banks and credit unions charge less, and the cost can vary depending on how you make the request.

Can you put a stop payment on an ACH? ›

Account holders and merchants who encounter issues with ACH payments can stop or reverse them, unlike wire transfers which are usually irreversible. You need to act quickly if you make an error with your ACH payment details, need to update your information or suspect fraudulent activity.

Can I put a stop payment on a pending transaction? ›

You can stop a pending debit card transaction by contacting the merchant and canceling the purchase. Or you can try contacting your bank if you don't recognize the transaction, you suspect fraud is involved, or the merchant is unresponsive.

How to fight a stop payment check? ›

In the demand letter you should set forth the amount of money you are owed (the amount of the check, the cost of certified mail and service fee, and the bank fees levied by your bank for the bad check up to $25), what the money was owed for, the fact that the check was returned for either nonsufficient funds, or a stop ...

Can I put a stop payment on a check for bad service? ›

Sometimes there are valid reasons for stopping payment on a check. For example, if the goods or services paid for with the check were never delivered or were defective. Stopping payment for this reason is called a good faith dispute.

How long is a stop payment order valid for? ›

In addition, a written stop payment order often expires after six months. It can be renewed for another six months. If you issue a stop payment order orally and do not confirm it in writing, it lapses after 14 calendar days.

When would you use a stop buy order quizlet? ›

Buy stop orders are placed above the current market and are triggered when the market rises. In a rising market, short sellers lose money. To limit the loss, a buy stop is placed to buy in the stock if the market rises to the stop price.

Does a stop payment affect your credit? ›

Consequently, stopping a payment won't affect your credit score. Even if the payment stopped was related to a loan or credit card payment, you could still be penalized. Missing payments or being late can lower your credit score if lenders report them to credit bureaus.

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