Under New Management (2024)

in:Skyrim: Quests, Skyrim: Thieves Guild Quests

English

Background[]

I've been offered the position of Guild Master of the Thieves Guild. All that remains is to attend to my installation ceremony in the cistern of the Ragged Flagon.

Objectives[]

Speak to Brynjolf about becoming the Guild Master
Proceed to the center of the Cistern
Become Guild Master for the Thieves Guild
Speak to Brynjolf about being Guild Master
Retrieve your Guild Leader Armor from Tonilia

Walkthrough[]

The quest requires all special city quests from Delvin Mallory (not including Larceny Targets) as well as the entire chain of main quests to be completed. The special city influence quests are offered by Delvin only after the five small jobs have been completed in each city as follows: Whiterun, Markarth, Windhelm, and Solitude in order to restore the Thieves Guild's influence within that city and across all of Skyrim. Review the small jobs and city influence quests sections for details as well as Conditions and Tips.

Once all side quests are complete, speak to Brynjolf who is wandering between the Ragged Flagon and the Cistern. Brynjolf may sometimes be located in the corner of the archery and lockpicking training room inside the Cistern. Once found, follow him to the center of the Cistern where the Guild officers will initiate the Dragonborn as the new Guild Master. Once this is done, Brynjolf tells you to see Tonilia as she has something for you.

The small jobs from Vex or Delvin can still be carried out after completing this quest.

Rewards[]

Guild Master's Armor Set (increases Pickpocket and Lockpicking skills by 35%, 50 points carry capacity, as well as increase better prices with merchants by 20%)
Amulet of Articulation (persuasion attempts almost always succeed and speech skill is 5–35% better)
Key to the Guild's Tribute Chest (the chest located in front of the Guild Master's Desk in the Cistern contains random loot such as gems, coins, enchanted weapons, etc.)
Unlocks the achievement: One with the Shadows.

Journal[]

Under New Management – TGLeadership
ID	Journal Entry
10	Objective 10: Speak to Brynjolf about becoming the Guild Master
20	I've been offered the position of Guild Master of the Thieves Guild. All that remains is to attend my installation ceremony in the cistern of the Ragged Flagon. Objective 20: Proceed to [sic] [Do not change this to to the . This misspelled word is how it appears in-game.] center of Cistern
30	Objective 30: Become Guild Master for the Thieves Guild
40	Objective 40: Speak to Brynjolf about being Guild Master
50	Quest complete
60	Objective 50: Retrieve your Guild Leader Armor from Tonilia
200	With the ceremony complete, I've become the Guild Master of the Thieves Guild. As a benefit of my position, I've received a suit of Thieves Guild Leader's Armor, the Amulet of Articulation and the key to the Guild Master's Tribute Chest. Quest complete

Trivia[]

This quest does not officially begin until all "special" city jobs are completed. There are four jobs, one for each walled Hold capital (Markarth, Solitude, Whiterun and Windhelm). There is no special job for Riften because the Thieves Guild already has influence in the city.
Despite being the most difficult Thieves Guild-related armor to acquire, the Guild Master's armor is inferior to the Blackguard's armor in enchantments. The Blackguard's armor can be acquired by speaking to Glover Mallory in Raven Rock and completing the quests he offers. He will then allow the Dragonborn to unlock his treasure room with a special key, and take the Blackguard's armor along with a note to Sapphire and leveled loot.
Unlike in Oblivion, the Thieves Guildmaster is not known as the Gray Fox in Skyrim. Therefore, the last known carrier of the Gray Fox title was the Hero of Kvatch.

Bugs[]

This section contains bugs related to Under New Management. Before adding a bug to this list, consider the following:

Please reload an old save to confirm if the bug is still happening.
If the bug is still occurring, please post the bug report with the appropriate system template 360/XB1, PS3/PS4, PC/MAC, NX/PS5, XS, depending on which platform(s) the bug has been encountered on.
Be descriptive when listing the bug and fixes, but avoid having conversations in the description and/or using first-person anecdotes: such discussions belong on the appropriate forum board.

Click to show

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360PS3 If you have completed the quest "Under New Management" before all special jobs, Brynjolf may disappear, rendering you unable to complete the quest and become Guild Master. Possible fix by healing Brynjolf. If you are at the end of the Thieves Guild quest line and are unable to find Karliah in the Nightingale Hall, it is most likely caused by not completing enough side quests for Vex or Delvin Mallory. If this is the case, you will instead find Karliah at the very end of the Snow Veil Sanctum, the place where she shot you. The actual bug is apparently caused by the quest "Under New Management" never starting, so it might be possible to fix this issue using the console command `setstage TGLeadership 50`. It has been tested with the character in Snow Veil Sanctum and Karliah has been teleported inside Nightingale Hall, moving after a few hours inside The Ragged Flagon - Cistern. This quest may not be able to be completed if you lost all of your Thieves Guild Armor without upgrading any of it, as the dialogue option from Tonilia to receive your Guild Leader Armor will be unavailable until a piece of the Thieves Guild Armor is upgraded. A new set of armor can be found in the training hall. The quest will prompt you to proceed to the center of the cistern. All characters present will accordingly gather around you, but not say nor do anything. Possible fixes: The thief Sapphire seems to be required at the ceremony for it to begin. If you find yourself unable to complete Shadr's "Miscellaneous" quest involving Sapphire, find Shadr by the Riften Stables and quietly kill him. This will fail his quest, but free Sapphire to be present at the ceremony, allowing it to begin (killing Shadr, while possibly more desirable, is not actually necessary. You can simply find Sapphire and follow her back to the Cistern). Try to speak to Karliah and Brynjolf in front of you with you in the center of the room and the game should tell you "This person is busy". After a few seconds, the ceremony should start, with Brynjolf speaking first. Wait for 1 hour and it should kick Brynjolf into speaking and having the quest to continue. Talk to Tonilia and she will say you should be attending the ceremony. Go back to the center of the cistern room and the ceremony will be performed. Be kicked out of the guild and complete the quest "Reparations". 360PS3(As of Patch 1.4) If you have completed all of the City Influence quests and fully renovated The Ragged Flagon before you complete "Darkness Returns", when you then complete "Darkness Returns" and return to The Ragged Flagon - Cistern, Brynjolf may walk up to you and initiate conversation, but this will not result in starting the "Under New Management" quest or initiate the ceremony to make you Guild Master. Attempts to talk to Brynjolf after this result in him replying that he is too busy. Losing, selling or wearing Thieves Guild Armor appears to have no effect on this issue. Speaking to Tonilia with or without Thieves Guild Armor on did not have any effect. Killing Sapphire did not appear to fix this issue either. Completing "Darkness Returns" before completing the final City Influence quest appears to prevent this issue from occurring and allows this quest to start correctly. Delaying "Deliver Moon Sugar to Ri'saad" until after "Darkness Returns" is sufficient to avoid this problem (confirmed on 360PS3). If you are in stage 4 of vampirism (without Dawnguard DLC), the characters (not from the Thieves Guild) that enter the room will attack you on sight. You can complete the quest, but you will be attacked. It is much easier to just go feed and then do the ceremony. Keep in mind that you cannot feed on the Thieves Guild characters, because they are all waiting for the ceremony. This is no longer a problem since Dawnguard. It is possible that after you talk to Brynjolf, and he leads you to the middle of Cistern where all other high-ranking members of the Thieves Guild are present, the initiation may be skipped and be able to proceed anyway to receive your armor from Tonilia. 360 If you finish the main Thieves Guild questline and then proceed to talk to Brynjolf, he will incessantly say he is busy, and completing the city influence quests and using the suggested solutions above does not appear to actually change anything, making the quest unstartable. Currently, there appears to be no solution to this issue. If you have already finished all of the special jobs from Delvin Mallory previous to this quest (and possibly Darkness Returns), then you will have to return to Delvin and tell him again that you have finished the special jobs.

360PS3 If you have completed the quest "Under New Management" before all special jobs, Brynjolf may disappear, rendering you unable to complete the quest and become Guild Master. Possible fix by healing Brynjolf.
If you are at the end of the Thieves Guild quest line and are unable to find Karliah in the Nightingale Hall, it is most likely caused by not completing enough side quests for Vex or Delvin Mallory. If this is the case, you will instead find Karliah at the very end of the Snow Veil Sanctum, the place where she shot you. The actual bug is apparently caused by the quest "Under New Management" never starting, so it might be possible to fix this issue using the console command setstage TGLeadership 50. It has been tested with the character in Snow Veil Sanctum and Karliah has been teleported inside Nightingale Hall, moving after a few hours inside The Ragged Flagon - Cistern.
This quest may not be able to be completed if you lost all of your Thieves Guild Armor without upgrading any of it, as the dialogue option from Tonilia to receive your Guild Leader Armor will be unavailable until a piece of the Thieves Guild Armor is upgraded. A new set of armor can be found in the training hall.
The quest will prompt you to proceed to the center of the cistern. All characters present will accordingly gather around you, but not say nor do anything. Possible fixes:
- The thief Sapphire seems to be required at the ceremony for it to begin. If you find yourself unable to complete Shadr's "Miscellaneous" quest involving Sapphire, find Shadr by the Riften Stables and quietly kill him. This will fail his quest, but free Sapphire to be present at the ceremony, allowing it to begin (killing Shadr, while possibly more desirable, is not actually necessary. You can simply find Sapphire and follow her back to the Cistern).
- Try to speak to Karliah and Brynjolf in front of you with you in the center of the room and the game should tell you "This person is busy". After a few seconds, the ceremony should start, with Brynjolf speaking first.
- Wait for 1 hour and it should kick Brynjolf into speaking and having the quest to continue.
- Talk to Tonilia and she will say you should be attending the ceremony. Go back to the center of the cistern room and the ceremony will be performed.
- Be kicked out of the guild and complete the quest "Reparations".
360PS3(As of Patch 1.4) If you have completed all of the City Influence quests and fully renovated The Ragged Flagon before you complete "Darkness Returns", when you then complete "Darkness Returns" and return to The Ragged Flagon - Cistern, Brynjolf may walk up to you and initiate conversation, but this will not result in starting the "Under New Management" quest or initiate the ceremony to make you Guild Master. Attempts to talk to Brynjolf after this result in him replying that he is too busy.
- Losing, selling or wearing Thieves Guild Armor appears to have no effect on this issue.
- Speaking to Tonilia with or without Thieves Guild Armor on did not have any effect.
- Killing Sapphire did not appear to fix this issue either.
- Completing "Darkness Returns" before completing the final City Influence quest appears to prevent this issue from occurring and allows this quest to start correctly.
- Delaying "Deliver Moon Sugar to Ri'saad" until after "Darkness Returns" is sufficient to avoid this problem (confirmed on 360PS3).
If you are in stage 4 of vampirism (without Dawnguard DLC), the characters (not from the Thieves Guild) that enter the room will attack you on sight. You can complete the quest, but you will be attacked. It is much easier to just go feed and then do the ceremony. Keep in mind that you cannot feed on the Thieves Guild characters, because they are all waiting for the ceremony. This is no longer a problem since Dawnguard.
It is possible that after you talk to Brynjolf, and he leads you to the middle of Cistern where all other high-ranking members of the Thieves Guild are present, the initiation may be skipped and be able to proceed anyway to receive your armor from Tonilia.
360 If you finish the main Thieves Guild questline and then proceed to talk to Brynjolf, he will incessantly say he is busy, and completing the city influence quests and using the suggested solutions above does not appear to actually change anything, making the quest unstartable. Currently, there appears to be no solution to this issue.
If you have already finished all of the special jobs from Delvin Mallory previous to this quest (and possibly Darkness Returns), then you will have to return to Delvin and tell him again that you have finished the special jobs.

Appearances[]

The Elder Scrolls V: Skyrim

Achievements[]

	One with the Shadows Returned the Thieves Guild to its former glory
Points	30
Trophy

Thieves Guild Quests (The Elder Scrolls V: Skyrim)
Main Quest	A Chance Arrangement Taking Care of Business Loud and Clear Dampened Spirits Scoundrel's Folly Speaking With Silence Hard Answers The Pursuit Trinity Restored Blindsighted Darkness Returns Under New Management
Delvin's Small Jobs	The Bedlam Job The Fishing Job The Numbers Job
Vex's Small Jobs	The Burglary Job The Heist Job The Shill Job The Sweep Job
City Influence Jobs	Imitation Amnesty Summerset Shadows Silver Lining The Dainty Sload
Other	Deliver Moon Sugar to Ri'saad The Litany of Larceny No Stone Unturned