You might encounter an issue where you’re unable to receive the SMS verification code when signing into your Samsung account.
Cause
There are multiple reasons why a verification code isn’t received:
The code was sent to the wrong number.
The Send code button wasn’t clicked.
Weak network connection. To check if the issue is network-related, try resetting your device and network connection. Make sure that calls and texts can be received from other numbers.
The code is blocked or filtered as spam. Check your spam filtering settings on your Messages app.
Lack of storage space. Make sure that there’s enough storage available on your device to receive SMS messages:
Clear the cache in your Messages app.
Delete old messages or messages with large attachments.
If you want to change your verification phone number, or if you still can’t receive the verification code, contact Samsung Support.
If you are not receiving a verification code via text message, make sure that you have a strong Wi-Fi or Mobile data connection and the number is not blocked on your device. If you are still not receiving the code, please check your device's OS version and Samsung account version before contacting Samsung Support.
Go to device settings, then tap your profile image in the top right corner of the screen. Then, click the Password and security option and tap Two-step verification. Verify the phone number you will use to receive verification codes by text message.
Introduction: My name is Carlyn Walter, I am a lively, glamorous, healthy, clean, powerful, calm, combative person who loves writing and wants to share my knowledge and understanding with you.
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