Triple‐A supply chain performance (2024)

Abstract

Purpose

In 2004 Lee proposed that successful supply chains must be agile, adaptable, and aligned and described those chains as “Triple‐A” supply chains. The purpose of this paper is to theorize a Triple‐A supply chain performance model that incorporates Triple‐A supply chain status as antecedent to supply chain performance and supply chain performance as antecedent to organizational performance.

Design/methodology/approach

Using data from a national sample of 132 supply chain professionals collected in partnership with APICS, the authors develop scales based on descriptive items listed by Lee for the Triple‐A supply chain strategy dimensions of agility, adaptability, and alignment and assess the complete model using a structural equation methodology.

Findings

Results indicate that Triple‐A supply chain strategy positively impacts supply chain performance and that, in turn, supply chain performance positively impacts organizational performance. Supply chain performance is more strongly related to the marketing performance than to the financial performance of the organization. Additionally, marketing performance positively impacts financial performance.

Research limitations/implications

The major limitation is that only one person in each organization was surveyed with regards to both organizational and supply chain performance. Future research can be aimed at multiple respondents per organization.

Practical implications

Based on the results of this study, the authors argue that organizational success depends on the agility, adaptability, and alignment of supply chains.

Originality/value

This is the first research which has empirically tested Lee's suggestions; his propositions were based on his extensive supply chain research and experience and reported in the Harvard Business Review. The paper's findings are valuable to both practitioners and academic researchers.

Keywords

Citation

Dwayne Whitten, G., Green, K.W. and Zelbst, P.J. (2012), "Triple‐A supply chain performance", International Journal of Operations & Production Management, Vol. 32 No. 1, pp. 28-48. https://doi.org/10.1108/01443571211195727

Publisher

:

Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

Related articles

Triple‐A supply chain performance (2024)

FAQs

What are the triple A's in supply chain management? ›

That's where the three A's agility, adaptability and alignment come in. Beyond just efficiency and speed, the three A's form the basis on which superior value can be created within the supply chain and delivered to the market.

What are the 3 main categories of supply chain performance? ›

Supply chain management involves all the activities that take raw materials and deliver a final product to the consumer. Strategic, tactical, and operational planning are the three fundamental levels of supply chain management.

How do you evaluate supply chain performance? ›

Every business has its own set of measurements for tracking supply chain performance. However, the five most common measures are perfect order rate, supply chain costs, order fill rate, cash-to-cash cycle time, and inventory turnover.

How to answer why did you choose supply chain management? ›

You should consider SCM as both a field of study and as a career because:
  1. It is in the “middle of everything” in a company.
  2. You can work for decades in SCM and still learn new things every day.
  3. It involves a wide and ever-broadening range of technologies.

What are the 3 C's of supply chain management? ›

The three Cs: communication, coordination, and collaboration

Some of the biggest companies and industries in the world are shifting to a more strategic approach to how they see their supply chain, and as a result, many are finding new solutions to new problems.

What are the 3 P's of supply chain management? ›

There are three areas that efficient supply chain management depends on: Physical resources and operations, Processes and People.

How to measure performance in supply chain? ›

5 Metrics Every Supply Chain Professional Should Track
  1. Perfect Order Index. The perfect order index measures the error-free rate of the entire supply chain process. ...
  2. Cash-to-Cash Time. ...
  3. Supply Chain Cycle Time. ...
  4. Fill Rate. ...
  5. Inventory Turnover.

What is the three 3 components of SCM? ›

Generally the key aspects of Supply Chain management are Purchasing (sourcing), Planning (scheduling) and Logistics (delivery). Sometimes logistics is separate, and procurement may be included with Purchasing, depending upon how location specific the procurement activities are.

What are the 3 Rs of supply chain management? ›

This can be defined in three states: Resist, Respond, and Recover. We call these the “3Rs” of Supply Chain Resiliency. The goal should be to avoid or, at best, minimize damage caused by any disruption.

What is an example of supply chain performance? ›

There are several different types of supply chain KPIs that companies can use to measure performance. Some examples include inventory turnover rate, order fulfillment cycle time, on-time delivery percentage, and freight cost per unit.

What is the most important thing in supply chain management? ›

The five most critical phases of SCM are planning, sourcing, production, distribution, and returns. A supply chain manager is tasked with controlling and reducing costs and avoiding supply shortages.

What is the highest paying job in supply chain? ›

High Paying Supply Chain Manager Jobs
  • Strategic Sourcing Manager. Salary range: $129,000-$167,000 per year. ...
  • Sourcing Manager. ...
  • Senior Sourcing Manager. ...
  • Supply Chain Program Manager. ...
  • Global Sourcing Manager. ...
  • Supplier Development Manager. ...
  • Senior Procurement Manager. ...
  • Supplier Quality Engineering Manager.

What is supply chain management answers? ›

Supply chain management includes all activities that turn raw materials into finished goods and put them into customers' hands. This can include sourcing, design, production, warehousing, shipping, and distribution. The goal of SCM is to improve efficiency, quality, productivity, and customer satisfaction.

What are the triple constraints in supply chain? ›

Overall, supply chain planning will have to deal with the triple constraints: time to deliver, cost and carbon impact or sustainability in general. Sustainability will not be an afterthought to report on but will become part of the long- and short-term operational supply chain planning processes.

What is triple play in supply chain? ›

The Triple Play Chart (typically developed in Microsoft Excel) is a chart designed to assess the synchronization of supply and demand for a product produced by a given process.

What are the three keys of supply chain management? ›

Three Keys to a Just-In-telligent Supply Chain
  • Greater Demand Accuracy. ...
  • More Optimal Supply Chain. ...
  • More Optimized Manufacturing Production Schedule.
Jan 13, 2023

What are at least 3 key components of the supply chain? ›

Generally the key aspects of Supply Chain management are Purchasing (sourcing), Planning (scheduling) and Logistics (delivery). Sometimes logistics is separate, and procurement may be included with Purchasing, depending upon how location specific the procurement activities are.

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