Trezor hardware wallet not recognized (2024)

FAQs

Why won't my computer recognize my Trezor? ›

You may have a faulty USB cable. Try a different USB cable. Adblock software may be blocking the Trezor. Disable your adblocker.

Here are the potential causes: You have imported the wrong recovery seed (default of 12 or 24 words, depending on your Trezor model) into your device. You are typing in the wrong passphrase when accessing a hidden wallet.

Connection issues

If you have trouble connecting your Trezor with MetaMask, please make sure your configuration meets the following criteria: Your Trezor is running the latest firmware and you have the latest version of MetaMask extension installed. You have Trezor Bridge installed on your computer.

Connect your Trezor device to your computer using the USB cable. Follow the prompts to update the firmware on your Trezor device. Keeping your Trezor's firmware up to date is important for security and proper functioning.

If your device has a wireless switch, make sure it's turned on. The switch could be on the front or side, and it could be small and unmarked. Check the info that came with your device to see if a picture shows where it's located. Also, make sure that wireless communication is turned on and airplane mode is turned off.

It might be possible for a malicious third party to steal your Trezor and replace it with a fake one. If embedded with a wireless transmitter, the fake device could transmit any PIN it received. The attacker would then have full access to your funds.

Connect your Trezor Safe 3 while holding down the left button. Press the button on the right to select 'Menu' You will then see the option to perform a 'Factory Reset'; press both buttons to begin the process. Press the button on the right to select 'RESET', which will erase your device and restore it to factory ...

If your device is lost, damaged or stolen, you can use your recovery seed to restore access to your entire wallet, passwords and other data associated with it. The process is simple; you only have to enter the words of your seed into your new Trezor device.

If you later wish to access a passphrase-protected hidden wallet, you will need to navigate to the wallet switcher in the top left corner of Suite and click the + Passphrase button, then enter your passphrase in the input field: Suite will then load the associated passphrase-protected accounts.

Key Takeaways. Ledger is the best hardware wallet overall for investors. Ledger is the best choice for investors looking for security, ease of use, and additional features like staking and NFT management. Trezor is the best choice for investors who value open source values and cheap prices.

Is it safe to use Trezor with MetaMask? ›

Since Trezor secures your private keys, you no longer need to rely on MetaMask to keep your keys safe. Your keys remain only in your Trezor device, protected by the hardware.

Recovery process

You can recover your wallet with all its accounts, addresses and private keys using your recovery seed. This feature is used after your wallet is wiped from your Trezor or you lose/damage your Trezor and need to recover your wallet using another device.

Before you can sign in with your Trezor device, you have to sign up with a username & password first. After verifying your e-mail account, go ahead and sign in using your credentials. To pair the Trezor device with your account, go to My Account > Account Settings > Login & Security > Trezor Wallet login.

The Trezor Suite web application can be accessed using an up-to-date, supported browser on any of the operating systems listed below. We recommend Linux, Mac and Windows users download and install the Trezor Suite desktop application, which offers enhanced privacy and functionality.

Many popular coins use EVM-compatible networks which are supported by Trezor. Some examples of such networks are Binance Smart Chain, Polygon, Avalanche, and Cronos, among others. Tokens can be issued on those networks in the same way as ERC-20 tokens are issued on the Ethereum network.

Open Trezor Suite. Connect your Trezor Safe 3 while holding down the left button. Press the button on the right to select 'Menu' You will then see the option to perform a 'Factory Reset'; press both buttons to begin the process.

Change the cable you use generally to connect your device with. It is possible that the cable is no longer in working condition or the USB port used for connection has some issues. Ensure that to avoid Trezor Bridge not working issue, you'll have to use its latest software available on the website.

Connect your Trezor device to your Android phone using a USB cable. Open Google Chrome on your Android phone and navigate to https://suite.trezor.io/web/. If you do not see your Trezor click on Find Trezor. Follow the on-screen instructions to unlock your Trezor device.