Travelex Money Card

Introducing Apple Pay. Your iPhone is now your Travelex Money Card.

Easy

With Apple Pay, you can pay quickly and easily with your Travelex Money Card straight from your iPhone or Apple Watch.

Secure

Apple Pay uses the security features built into your Apple device — including Face ID and Touch ID — which are designed so only you can authorise payments.

How to add your Travelex Money Card to Apple Pay

Adding your Travelex Money Card to Apple Pay is easy. Just following these simple steps:

iPhone:

Open Apple Wallet on your iPhone, then tap the plus sign (+) to get started.

iPad:

Go to settings. Select “Wallet & Apple Pay” and tap Add Card.

MacBook Pro:

On models with Touch ID, go to System Preferences. Select “Wallet & Apple Pay” and tap Add Card.

Apple Watch:

Open your Apple Watch on your iPhone and select “Wallet & Apple Pay” and tap Add Card.

Frequently asked questions

Everything you need to know about adding your card to apple pay.

Adding your Travelex Money Card to your Apple Wallet is a simple process. After you have registered your Travelex Money Card within the Travelex Money App, it will prompt you to add your Travelex Money Card to your Apple Wallet through a link within the app home screen. Follow the on-screen instructions and they will guide you through the whole process.

If you're not able to successfully add your card, then please follow these steps.

Yes, you are now able to add currency to your Travelex Money Card with Apple Pay. When you go to checkout and select a payment method, you can select Apple Pay and add funds from Maestro, Mastercard or VISA debit/credit cards.

If you have followed all of the steps within the FAQ titled 'How do I add a Travelex Money Card to my Apple Wallet?' and have been unable to add the card successfully, then please feel free to reach out to the Card Services team on 0800 260 0355 who will be able to assist you. If you are currently outside of the UK, check for a free local number here.

There are no additional charges whatsoever when using your Travelex Money Card through Apple Pay. It's simply a way of using your phone to pay in place of your physical card, so only the standard Travelex Money Card fees and charges apply. See more here for a breakdown of associated charges.

Yes, absolutely. It's always advisable to carry your Travelex Money Card with you, even if you use your Apple Wallet most of the time. Contactless or mobile payments may not be accepted in some places. Having your card with you means you'll always be able to spend with confidence wherever Mastercard Prepaid is accepted.

You can use Apple Pay to pay for any available currency loaded on your Travelex Money Card.

You can use Apple Pay to pay for any available currency loaded on your Travelex Money Card. In the same way that your Travelex Money Card works, Apple Pay will automatically select the correct currency when the currency type and funds available on your Travelex Money Card. If the correct currency funds are not available, then payment will be taken in priority order from your Travelex Money Card to fund the spend (the order is GBP, EUR, USD, AUD, CAD, NZD, ZAR, TRY, CHF, AED, MXN, PLN, SEK, JPY, THB, HKD, SGD). Additional charges may be incurred if this happens, see full details on fees and limits here.

If you lose your Apple device, you can put it in Lost Mode to suspend Apple Pay, or you can wipe your device completely clean – just log in to iCloud to manage these settings.

If you're concerned about your Travelex Money Card, please log into your Travelex Money Card My Account area or the app, where you can suspend your card quickly and easily.

Via the website

Log in and tap 'card settings'
Click on the button named 'suspend card', you'll need to confirm this by hitting a second button also named 'suspend card'
After a few seconds, you should see 'card status: SUSPENDED'. When you see this, your card has been temporarily frozen. It will stay that way until you unsuspend it following the same instructions.

Via the app

Log in and tap 'freeze'
Click on the button named 'freeze' and this will suspend your card
You will then see a message on your device that reads 'Your card is frozen and can't be used. Unfreeze your card by tapping the button below'

If you don't have access to the My Account area or the app, you can contact our Card Services team on 0800 260 0355 who will be able to assist you. If you are currently outside of the UK, check for a free local number here.

Our Travel Money Card is the quick, easy and secure way to spend aboard.

Order your Travelex Money Card today