Travelex Australia Review including all the fees, commissions and rates (2024)

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This Travelex Review runs through everything you need to know about the company.

Travelex Australia Review including all the fees, commissions and rates (1)

Travelex is the largest retail foreign exchange company in Australia. They are licensed to provide currency in cash, drafts, foreign currency bank cheques, telegraphic transfers, travellers cheques and travel cards.

The Currency Shop says:

  • Travelex has a massive network of stores and pick-up locations making it easy to order online and collect later.
  • Their exchange rates are consistently better than any Australian bank.
  • They do not charge any commissions or fees. However paying them using a credit card may incur fees.
  • Use our travel money comparison tool to compare foreign exchange rates, fees and services of other providers.

Travelex Australia Review including all the fees, commissions and rates (2)

Pros and cons of using Travelex

  • 3000 pick up locations, including Australia Post offices and most airports
  • A large number of currencies to transfer money - 87 currencies in total
  • You can order online 24/7
  • Card handling fees if you want to buy currency using a credit card.
  • 1-5 business day wait for online orders for collection
  • $10 fee to collect from Australia Post

When to use (and avoid) Travelex to change money

There are multiple ways to use Travelex so you can benefit from convenience and better exchange rates. Here are our top tips:

In-Store or at the Airport

Travelex have a number of handy store locations including the airport - but it's not your cheapest option. Exchange rates in-store aren't as good as online unless you are doing a larger amount over $2,000 and are prepared to negotiate. Even then, they may not offer you a rate as good as their own website.

The airport should be avoided at all costs. The fees and exchange rates at Australian airports are close to (if not) the worst in the country. It would be easier and cheaper to use your everyday debit card overseas - and that's saying something!

Online

Using Travelex online is definitely the best way to go in most circ*mstances. There are some things to keep in mind though.

  • You can't sell foreign currency online, you can only buy it
  • Be prepared. It usually takes 2-7 days until the currency is ready for delivery or collection
  • There are additional fees if you use a credit/debit card to pay for your order or if you want to collect it from Australia post
  • You can often get a better rate if you order more

Learn more

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Compare Travelex exchange rates to other banks and foreign exchange services

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How to improve the exchange rate

There are 2 ways you can improve the exchange rate you get.

  1. You can also get a better exchange rate on the most popular currencies when you order over $2,000 in Australia.
  2. If you are in-store, the best way to get a better exchange rate is to ask for it. It doesn't always work, but it's worth the effort, particularly for larger amounts over $1,000.

Travelex fees, charges and commissions

Outside the airport Travelex does not charge a commission, or fee for exchanging currency with them.

Travelex Australia Review including all the fees, commissions and rates (3)

Is Travelex safe?

Being one of the largest currency companies in the world, Travelex has a strong focus on customer security. We recommend reading their Product Disclosure Statement (PDS) if you have any concerns or queries.

Importantly, Travelex holds an Australian Financial Services Licence (no. 2222444). You can find it here.

Travelex is owned by Finablr, a financial company that owns many well known brands like Remit2India and UAE Exchange.

The company listed on the London stock exchange in 2019 with an implied valuation of about 1.23 billion pounds, making it one of the largest foreign exchange businesses in the world.

Travelex Australia Review including all the fees, commissions and rates (4)

Learn more

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How to buy currency online using Travelex

There are three main steps to buying currency online, which we have outlined below. You can also watch our video tutorial for a complete guide.

Travelex Australia Review including all the fees, commissions and rates (5)

Step 1: Order

Enter the amount of currency you need and how you'd like to pay for it. Then choose either delivery or collection.

Travelex Australia Review including all the fees, commissions and rates (6)

Step 2: Payment

You will need to pay for your order before it's ready for collection or delivered to you. You will also need to provide some identification.

Travelex Australia Review including all the fees, commissions and rates (7)

Step 3: Confirm

Make sure you check all the details before your confirm your order.

Changing money in person

To buy currency in-store, there are 2 steps:

  1. Tell them what currency you need and how much. They will provide an exchange rate and a total cost
  2. Pay in cash or by card

For most purchases over $1,000, you will need to provide identification.

Paying Travelex: Do They Accept Credit Cards?

You can pay in cash, debit card or credit card.

If you pay in cash or debit card, there is no charge. When using a debit card, keep in mind that most banks have a daily EFTPOS limit attached to each card. If you want to buy more than $1,000 in currency, ask your bank what your limit is first.

Credit card transactions attract a fee of 1.45%. Your bank also may charge you in the form of a cash advance fee so be careful.

What about Travel Cards?

You can purchase the Travelex Money Card online or at your local Travelex store (excluding HSBC branches).

It's a matter of:

  1. Filling in an application form in-store
  2. Attaching acceptable photo identification
  3. Adding money you initially want to load onto the card

Travelex then issues the card on the spot and you're ready to use it overseas. Check the Travelex Money Card Product Disclose Statement (PDS) for all terms and conditions to make sure it meets your needs.

Travelex Australia Review including all the fees, commissions and rates (8)

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Travelex Australia Review including all the fees, commissions and rates (12)

Ileana Ionescu

Author

Travelex Australia Review including all the fees, commissions and rates (13)

Ileana Ionescu

Content manager

With a background in business journalism, Ileana is an experienced content manager, creating content for Exiap that helps its audience make informed decisions about their finances.

Read more

Last updated

October 21st, 2021

Travelex Australia Review including all the fees, commissions and rates (2024)

FAQs

Does Travelex charge fees in Australia? ›

Travelex has a massive network of stores and pick-up locations making it easy to order online and collect later. Their exchange rates are consistently better than any Australian bank. They do not charge any commissions or fees. However paying them using a credit card may incur fees.

Is Travelex no longer in the US? ›

You can't get a Travelex card in the US – but you can access a Mastercard multi-currency Cash Passport.

Is it better to exchange money in Australia or overseas? ›

As we said previously, buying the local currency of your destination country is the cheapest way to buy currency. This means it's best to sell foreign currency in Australia to get Australian dollars (AUD). The only issue is if you need to sell foreign cash, your options in Australia are limited.

How do you avoid fees when exchange currency? ›

The Bottom Line

Remember to stick to ATMs and no-transfer-fee credit card spending, and avoid exchanging money at airport kiosks, hotels, and buying things with U.S. dollars to avoid costly exchange rates and fees.

How do I avoid international transaction fees in Australia? ›

How to avoid international transaction fees
  1. Consider your international payment options. ...
  2. Lock in some local currency before you leave. ...
  3. Stay in your network to avoid bank fees. ...
  4. Choose to pay in the local currency. ...
  5. Exchange currency during bank hours. ...
  6. Always look for hidden fees. ...
  7. Go with the bigger brands over smaller shops.

Which exchange has the lowest fees in Australia? ›

The 10 Best Crypto Exchanges in Australia (Expert Verified)
ExchangeFees
Coinbase Australia0 - 1% on Coinbase Advanced (however, fees can be higher depending on multiple factors — including market conditions)
CoinJar1% on most transactions, 2% on instant buys
ByBit0.01% spot trading fees
eToro Australia1% fees
7 more rows

How safe is Travelex? ›

How will my order be sent and is it secure? Your order will be sent using secure Royal Mail Special Delivery and will require a signature upon delivery. Travelex Money cards are sent separately by First Class post and you will need to call us on the number provided with the card to activate it.

What is happening with Travelex? ›

Formerly part of now-defunct Finablr, Travelex's fortunes quickly turned due to the coronavirus pandemic and a cyberattack that forced it to temporarily disable its systems. It then went through a pre-pack administration that led to more than 1,300 job losses and saw its creditors seize control.

Is Travelex a good place to exchange currency? ›

If you're traveling abroad, you can usually get the best rates if you plan ahead. Look to online currency brokers such as Travelex, Eurochange, the Currency Online Group, or TravelFX, which provide home delivery. They are likely to have better rates than your home bank.

Should I bring US dollars to Australia? ›

There are no limits to how much cash you can bring into Australia, but if it's $10,000 (AUD) or more (or the equivalent in a foreign currency), you're required to declare it at customs.

Is it better to take cash or card to Australia? ›

Although you'll probably be able to rely on your card entirely while in Australia, it's still better to have some cash in your wallet. Like we mentioned before, Australian businesses have the right to refuse certain payment methods, so having cash will help you avoid any uncomfortable situations.

Should I exchange money before I travel to Australia? ›

Exchanging your money in Australia

Whether you choose to buy your AUD currency at home or wait until you arrive in Australia, the exchange rates shouldn't vary too much. As a safety precaution, many travellers choose to travel with very little cash, relying instead on mostly cards and ATM withdrawals when they arrive.

Who has the lowest fees for currency exchange? ›

The best place to exchange foreign currency in the U.S. is at your local bank or credit union before you leave for your trip.

How much commission is charged on currency exchange? ›

Foreign exchange (FX) charges
Currency amountCharges
Up to INR100,0001% of gross amount exchanged, with a minimum amount of INR250
From INR100,000 to INR1,000,000INR1,000 plus 0.5% of gross amount exchanged
Above INR1,000,000INR5,500 plus 0.1% of gross amount exchanged, with a maximum of INR60,000

How do I not pay exchange fees? ›

How to avoid foreign ATM transaction fees
  1. Use an ATM connected to your bank.
  2. Find ATMs that don't charge local owners fees.
  3. Never withdrawal money using your credit card.
  4. Use ATMs attached to banks. ...
  5. Withdrawal large amounts at once.

Can I use my Travelex card in Australia? ›

Travelex Money Card is a contactless prepaid Mastercard® currency card, designed for overseas use. Charges for use in the Australia will apply - for more information, please visit travelex.com.au/travel-money-card for the fees and limits.

What is the foreign exchange fee in Australia? ›

From 1 November 2024, the NAB International Transaction Fee will increase from 3% to 3.5% of the converted AUD amount of single and multi-currency international transactions.

Where is the best place to exchange currency in Australia? ›

Commonwealth Bank have foreign exchange outlets as well as more well know brands like Travelex or Travel Money Oz. The best place to buy foreign currency in Sydney though is through one of the less well known money changers like Crown Currency or WeXchange.

What is the best travel money card for Australia? ›

Here are some of the top travel cards you can get in Australia
  • Travelex Money Card.
  • Westpac Worldwide Wallet.
  • Cash Passport Platinum Mastercard.
  • Commbank Travel Money Card.
  • Travel Money Oz Currency Pass.
  • Qantas Pay.
  • Australia Post Travel Platinum Mastercard.
Jun 27, 2024

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