Travel Rule FAQ | Crypto.com Help Center (2024)

On 1 June 2019, the Financial Action Task Force (FATF) officially adopted what is known as the Travel Rule. The regulation relates to the gathering and transmission of required names and account details of the parties involved in virtual asset transfers between financial institutions.

On 22 February 2022, the Cayman Islands Monetary Authority (CIMA) issued an Industry Notice advising Virtual Asset Service Providers (VASPs) that the 'Travel Rule' provisions under the Anti-Money Laundering Regulations (2020 Revision) (as amended, the AMLRs) will come into effect on 1 July 2022.

As a regulated entity under the CIMA, the Crypto.com Exchange will be required to comply with these new regulations.

The Crypto.com Exchange will be gradually implementing Travel Rule measures across 2022 in an effort to minimize inconvenience to our users. The measures implemented will affect Crypto.com Exchange users globally.

As part of the first phase, the Crypto.com Exchange will ask you to provide the following information for your next transaction:

Outgoing digital token transfers

You must provide the name of the beneficiary party and whether the transfer is going to a private wallet or cryptocurrency exchange account. Other supplementary information is required as well.

The information of the beneficiary party will then be assigned to the corresponding digital wallet address. You will not be required to furnish the beneficiary party’s information for subsequent transfers to the assigned digital wallet address.

Incoming digital token transfers

You should share additional details about your incoming transfers, including the name of the originating party and whether the transfer is from a private wallet or cryptocurrency exchange.

The Crypto.com Exchange’s phased approach to implementing the Travel Rule will ultimately ensure that all incoming and outgoing transfers are CIMA-compliant. For incoming and outgoing transactions to or from private wallets, the Crypto.com Exchange will work with you to verify that they are owned and controlled by you.

You will be notified regarding the details of any upcoming measures prior to their roll-out. If you have any questions, kindly reach out to our Customer Support team at [emailprotected].

For additional information, please refer to the following documents provided by FATF and CIMA:

Withdrawal

Add a New Withdrawal Address

  1. Go to Wallets > Deposit & Withdrawal > Withdrawal Whitelist

  2. Click Add Withdrawal Address

Travel Rule FAQ | Crypto.com Help Center (1)

3. In the Add a New Address dialog box, fill in all mandatory fields, i.e.

  • Coin and Network

  • Address

  • Wallet Type (default value = Others)

  • Label

Travel Rule FAQ | Crypto.com Help Center (2)

4. Enter the 2FA code from your authenticator app and save the address

Deposit

To review incoming deposit transactions:

  1. Click the Add Info button on the blue banner located above the top navigation panel. This banner will also show the total number of new incoming deposits.

Travel Rule FAQ | Crypto.com Help Center (3)

2. You will then be redirected to the Deposit & Withdrawal tab

3. In this page, click Add Info for the selected deposit transaction under the Deposit Info tab

Travel Rule FAQ | Crypto.com Help Center (4)

4. In the Add Information dialog box, review the information for your deposit and fill in the following details:

  • Wallet Type (default value = Others)

Travel Rule FAQ | Crypto.com Help Center (5)

5. Proceed with deposit verification steps

6. Once the information for this transaction is successfully submitted, the transaction will be removed from the My Deposits page

7. Check your full deposit history by going to Wallet > Deposit & Withdrawal > History

Travel Rule FAQ | Crypto.com Help Center (6)

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Travel Rule FAQ | Crypto.com Help Center (2024)

FAQs

What is the travel rule for crypto com? ›

You must provide the name of the beneficiary party and whether the transfer is going to a private wallet or cryptocurrency exchange account. Other supplementary information is required as well. The information of the beneficiary party will then be assigned to the corresponding digital wallet address.

What does invalid travel rule mean in crypto? ›

The Travel Rule for crypto assets states that any crypto transaction that crosses a certain threshold must be accompanied by the personal information of the customer. Additionally, VASPs must sanction screen the counterparty customer, and perform due diligence on the counterparty VASP.

What is the travel rule solution? ›

What is a Travel Rule solution? A Travel Rule solution is a platform that automates data transfers required by FATF Recommendation #16. This includes obtaining, holding, and transmitting required originator and beneficiary information in virtual asset transfers.

What is the travel rule in crypto regulation? ›

The crypto Travel Rule is a regulatory requirement that mandates cryptocurrency service providers, such as exchanges, to share transaction information to prevent money laundering and illicit activities.

What is the travel rule for transactions? ›

A Bank Secrecy Act (BSA) rule [31 CFR 103.33(g)]—often called the “Travel” rule—requires all financial institutions to pass on certain information to the next financial institution, in certain funds transmittals involving more than one financial institution.

Can crypto com hold my money? ›

All Users' deposits are held in cold storage, for security reasons, however, withdrawal requests - for all cryptos - are automated. In most cases, withdrawals are almost instant and normally should take no longer than 2-3 hours to be processed.

Who does the travel rule apply to? ›

The FATF's Travel Rule requires VASPs, along with other financial institutions, to share relevant originator and beneficiary information from virtual asset transactions, with the aim of preventing money laundering, terrorist financing, and other fraud activity.

What is the travel rule sanction screening? ›

The Crypto Travel Rule means that: Any crypto transaction surpassing a specific threshold must include the customer's personal information. VASPs must conduct sanction screening on the counterparty customer and undertake due diligence on the counterparty VASP.

Does travel rule apply to unhosted wallets? ›

The Travel Rule does not apply when both transaction counterparties are unhosted wallets. Sumsub has partnered with leading Blockchain Analytics providers to assist in identifying risks associated with unhosted wallets taking part in a virtual asset transaction and conducting all relevant AML checks.

What is the travel rule message? ›

The Travel Rule requires virtual asset service providers (VASPs) to exchange identifying information about transaction parties during crypto transfers above a certain amount. A Travel Rule messaging protocol allows VASPs to securely exchange this information.

What is the travel rule recommendation? ›

What is the FATF Travel Rule? The FATF Recommendation 16 on Wire Transfers, “Travel Rule,” requires member countries' virtual asset service providers (VASPs), financial institutions, and obliged entities to exchange originator and beneficiary identifying information with counterparties during transmittals above $1,000.

What is the travel rule dollar amount? ›

Travel Rule Requirement

For funds transmittals of $3,000 or more, the transmittor's financial institution must include the following information in the transmittal order at the time that a transmittal order is sent to a receiving financial institution ( 31 CFR 1010.410(f)(1)):

What is the travel rule in crypto Coinbase? ›

What is the Travel Rule? The Travel Rule requires financial institutions to share certain basic information about their customers when sending funds over a certain amount to another financial institution.

What is the travel rule in ethereum? ›

This rule requires virtual asset service providers (VASPs) to share identity details and know-your-customer (KYC) data between them. This exchange of information must take place before transacting together. The goal of travel rules is helping to understand where users send and receive cryptocurrencies.

What is the new law for crypto currency? ›

The Cryptocurrency and Regulation of Official Digital Currency Bill, 2021 was introduced in the Lok Sabha. The bill seeks to create a favorable framework for the creation of digital currency that will be issued by the Reserve Bank Of India (RBI). Enjoy zero crypto deposit fees and industry's best fee rates.

What is crypto com daily limit? ›

Fiat Wallet Withdrawal
Fiat WalletUSD
Minimum WithdrawalUSD 100
Daily LimitUSD 100,000 or 5 times*
Monthly LimitUSD 500,000 or 30 times*
Fiat WalletUSDC
35 more rows

Does crypto com allow US customers? ›

You can sign up to Crypto.com from every U.S. state except New York.

What is the travel rule for crypto in Europe? ›

What is the minimum threshold for the Crypto Travel Rule in the European Union? No minimum threshold applies. EU CASPs must comply with Travel Rule obligations for every transaction, regardless of its amount. Unlike transfers of funds, crypto asset transfers are always subject to the same scope of obligations.

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