What does travel insurance cover?
Travelex can cover a wide variety of incidents, mishaps, and activities. Dependent on which plan you choose, you can receive coverage for trip delays, trip cancellations, delayed baggage, adventure sports, and more.
Trip insurance can also provide coverage for emergency medical expenses to help pay for expensive medical bills should you sustain an injury or get sick during the trip. That way you could receive reimbursem*nt for costly medical expenses or evacuation to a hospital.
Which travel insurance plan should I choose?
The travel protection plan that’s best for you depends on your trip type. While all of Travelex’s plans can provide a certain level of protection for almost any trip, variables such as the destination, trip length, and activities you plan to engage in while traveling could determine which plan would suit you best.
Additionally, if you’re looking for a plan with increased medical coverage and a larger variety of upgrades, the Travel Select plan provides comprehensive protection whereas the Travel Basic plan offers essential coverage at a budget-conscious price.
How do I calculate my trip cost?
Your trip cost will include all pre-paid, non-refundable expenses. When calculating trip cost, be sure to keep receipts of all travel purchases such as train and/or flight tickets, hotel fees, tour guide costs, and more. The total of these expenses will amount to your trip cost.
If your travel plans include additional travelers, be sure to accurately detail each individual traveler's trip value for the upcoming trip based on your invoices. This number will account for the “Trip Cost."
Have more questions about how to correctly calculate your trip cost? No problem – check out this blog post for additional help.
Can I get travel insurance for an existing medical condition?
Yes, coverage is available if you purchase the plan within 3 days of your final payment for the Travel America plan, or 15 days for the Travel Select plan, of your initial trip payment. Additional requirements vary per plan.
What happens if I need to cancel my trip?
If you need to cancel your trip due to an unforeseen incident or mishap, Travelex can provide coverage. You are able to cancel a trip up to the date and time of departure as long as the reason for cancellation is addressed and covered within your Policy Documents.
Reasons include, but are not limited to: serious injury, sickness, or death, you are laid off or involuntarily terminated from work, a flight is canceled due to inclement weather, or you are transferring employment during a previously scheduled trip.
For more examples, please read the Trip cancellation benefit page.
When should I buy a Travelex insurance plan?
Effective April 3, 2023, the following plans may be purchased up to 11:59 p.m. on the day before your departure regardless of the initial trip deposit date:
- Travel Basic
- Travel Select
Effective April 3, 2023, the Travel America plan must be purchased at least 10 days prior to the departure date on an existing reservation, or at the time of booking a new reservation if within 10 days of departure.
Though you may wait to purchase a policy, there are benefits included should you choose to purchase following your first trip payment:
- If you purchase the Travel Select plan within 15 days of your first trip payment, you will have access to the pre-existing condition exclusion waiver, as well as coverage for financial default*.
- If you purchase either the Travel Basic or Travel Select plan, Travelex offers a 15-day look period in case you change your mind concerning your policy purchase and would like a refund. This means that if within 15 days of purchase you are not satisfied with your plan, and have not yet departed or filed a claim, Travelex will refund your plan cost.
*Additional requirements may apply. Please read the stipulations for each coverage type in the Early Purchase Benefits section of the Travel Select policy wording.
