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Transavia – a low-cost airline belonging to the Air France-KLM Group – operates direct flights to and from the Netherlands and France.
About Transavia Netherlands
Transavia is the largest low-cost airline in the Netherlands and has been serving leisure travellers for over 57 years now. The airline experienced a strong recovery and has been able to maintain its position as the most popular low-cost carrier in the Netherlands. Overall, the leisure market recovered quicker than the business market, retaining more capacity than airlines that rely on intercontinental traffic.
Despite the crisis in the sector, Transavia has been able to launch innovations in customer experience, such as Transavia Holidays (a new holiday booking service that brings together a wide choice of destinations and hotels at affordable prices on a single platform) and Smooss (an automated passenger reservation change solution).
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Description
Transavia Netherlands offers regular medium-haul and charter flights from our six main bases in France and the Netherlands to Europe (over 100 destinations), the Mediterranean basin, and Asia (Dubai), at very competitive prices. Their planes also take off from around 20 other countries in Europe and around the Mediterranean. In addition to attractive prices for business and leisure travellers, Transavia also offers (paid) products and services to passengers.
We make low-cost feel good
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We make low-cost feel good
Description
Their "We make low-cost feel good" signature makes providing high-quality service a top priority. The welcome on board the aircraft, and the professionalism and the enthusiasm of the flight crew are now recognised qualities. Each year, Transavia Netherlands transports 9 million passengers aboard their modern fleet.
About Transavia France
Transavia France is today the first low-cost airline in Orly and the second in Paris (Beauvais, Roissy, Orly). With more than 2000 employees in France, Transavia has at the center of its commitments the quality of its services, the proximity of its crews and innovation. This stance has led it to being awarded regularly.
For the second time, Transavia France was elected by 'Customer Service of the Year 2022' in the Collective Passenger Transport (ESCDA) category and obtained, for the fifth consecutive year, the Capital label 'Best Insignia' in the Transport category, awarded by Capital magazine.
The company also received the Qualiweb 2021 trophy for the quality of its online service in the Tourism and Transport category.
Finally, Skyscanner has awarded the air carrier the ‘Traveller Trust Award’ for best experiences in bookings.
2,000
employees
200
routes in service
51M
passengers flew with Transavia in 15 years
Transavia's awards
Since 2017, Transavia has won several awards valuing its customer service, the quality of the welcome on board and the booking experience.
- Voted Customer Service of the Year in the Group Passenger Transport category for the 4th year running.
- Skytrax 2024 - "Best Low Cost Airline", 2nd best European low-cost airline for the 2nd year running, and 5th worldwide
- The Label Capital "Meilleures enseignes 2023" on which it has stood out in the "Low-cost airlines" category since 2017
- The Qualiweb "Best online customer relations 2022 - Tourism & Transport" award for the 4th consecutive year
- Skyscanner "Traveller Trust" award 2019
Find out more about Transavia
