These Paytm wallets will be closed on July 20, 2024 (2024)

Synopsis

Latest on Paytm: In March, the Reserve Bank of India (RBI) issued guidelines that prohibit Paytm Payments Bank Account/Wallet from receiving new deposits or authorizing credit transactions beyond March 15, 2024.

These Paytm wallets will be closed on July 20, 2024 (1)ET Online

Paytm Payments Bank has announced that inactive wallets with NIL balances without transactions in the previous year or longer will be closed on July 20th, 2024.

According to the Paytm Payments Bank website, "Please note that all wallets which do not have any transactions for the last 1 year or more and have nil balance, shall be closed w.e.f. July 20th, 2024. Communication will be sent to all impacted users and users will be given 30 days' notice period, before closing their wallet.

Also read: Can you still use Paytm Payments Bank wallet to make payments after March 15?

In March, the Reserve Bank of India (RBI) issued a guideline that prohibits Paytm Payments Bank Account/Wallet from receiving new deposits or authorizing credit transactions beyond March 15, 2024. However, there is no restriction on money withdrawal from your existing balance even after March 15, 2024. The directive does not impact your existing balances in your Account or Wallet, and your money is safe with your Bank.
Banks have been requesting for a few months now that their clients close any inactive wallets and accounts that are not being used or activate the account before the specified day; if this is not done, the bank will close the wallet and accounts on the mentioned dates.

These Paytm wallets will be closed on July 20, 2024 (2)

    Also read: You will have to change your @Paytm UPI handle; here's how to activate new UPI ID on Paytm app


    Paytm Payments Bank accounts

    Paytm Payments Bank had earlier informed that accounts which do not have any transactions for last one or more years and have nil balance, will be closed. This is effective from June 9, 2024.

    If your account is not closed, to prevent closure of your inactive account, please make any of the below activities using your Paytm Payments Bank, such as:

    • Nomination facility
    • Balance enquiry
    • Net Banking
    • ATM enquiry etc.

    Note that failure to take the required action within the stipulated time will result in the closure of your account.


    Steps for re- activation of inactive wallet accounts

    You can reactivate your wallet by clicking here:https://m.paytm.me/cb_wal
    You can also reactivate your wallet using your Mobile application by following the below steps:
    Click on the 'Wallet' icon on PPBL section on Paytm app Homepage
    You will see 'Your Wallet is Inactive' message. You can click on 'Activate Wallet' and reactivate your wallet in a few simple steps.

    Important queries regarding RBI directive.
    I have a savings bank or current account with Paytm Payments Bank. Can I deposit or transfer money into this account after March 15, 2024?
    The Reserve Bank of India (RBI) has issued a directive prohibiting Paytm Payments Bank from accepting new deposits or facilitating credit transactions after March 15, 2024. However, interest, cashbacks, sweep-ins from partner banks, or refunds are permitted to be credited.

    I receive a subsidy or certain direct benefit transfers linked to my Aadhar from the Government in my account with Paytm Payments Bank. Can I continue to receive it into this account?
    The Reserve Bank of India (RBI) has issued a directive restricting Paytm Payments Bank Account from accepting new deposits or allowing such credits after March 15, 2024. However, you can continue to use, withdraw or transfer your funds from your account up to the available balance in your account.
    The directive does not impact your existing balances in Account and your money is safe with your Bank You can make alternative arrangements with another bank before March 15, 2024, to ensure a smooth transition and avoid any inconvenience.

    I am expecting a refund in my account with Paytm Payments Bank after March 15, 2024. Can this refund be credited into my account?
    Yes. Refunds will be allowed for transactions done from Wallet /Savings/Current accounts, cashbacks, sweep-in from partner banks or interest are permitted credits into your Paytm Payments Bank Account even after March 15, 2024.

    The instalment (EMI) for my loan is automatically paid through my account with Paytm Payments Bank. Can this continue?
    The Reserve Bank of India (RBI) has issued a directive restricting Paytm Payments Bank Account from accepting new deposits or allowing such credits after March 15, 2024. However, Withdrawal/debit mandates (such as National Automated Clearing House (NACH) mandates) will continue to get executed till there is balance available in your account.
    You can make alternative arrangements with another bank before March 15, 2024, to ensure a smooth transition and avoid any inconvenience.

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    These Paytm wallets will be closed on July 20, 2024 (2024)

    FAQs

    These Paytm wallets will be closed on July 20, 2024? ›

    Paytm Payments Bank announced that inactive wallets with zero balances without transactions in the previous year will be closed. As per Paytm Payments Bank website, “Please note that all wallets which do not have any transactions for the last 1 year or more and have nil balance, shall be closed w.e.f. July 20th, 2024.

    Is Paytm wallet getting closed? ›

    Paytm Payments Bank has announced that inactive wallets with NIL balances without transactions in the previous year or longer will be closed on July 20th, 2024.

    How to activate Paytm wallet in 2024? ›

    To activate the wallet, you'll need to enter your PAN, driving license, or Aadhaar card number. This is part of the KYC (Know Your Customer) process that Paytm uses to verify its users. Once you've entered your details, your wallet will be activated and ready to use.

    Is Paytm safe to use in 2024? ›

    No, in accordance with the RBI directive, Paytm Payments Bank is prohibited from providing any banking services to customers after February 29, 2024.

    Why is Paytm wallet not available? ›

    First search the reason why your paytm wallet is unable if you have done something wrong then it may hide for some reason. Do this update your mobile software and do rest the app setting. If this 3 step can't help you then chat with paytm customer service…

    Is Paytm Payments Bank planning to close certain wallets from July 2024? ›

    Please note that all wallets which do not have any transactions for the last 1 year or more and have nil balance, shall be closed w.e.f. July 20th, 2024. Communication will be sent to all impacted users and users will be given 30 days' notice period, before closing their wallet.

    How to check Paytm wallet balance 2024? ›

    Users have to head to the Paytm Balance window via the services tab. The Paytm Wallet Balance will appear at the top of the window. Individuals will also be able to transfer money from their wallet to a bank account.

    Is Paytm closing in India? ›

    The third-party application provider license will allow customers to continue using the Paytm app for payments through India's popular unified payment interface (UPI), even as its banking arm, Paytm Payments Bank, ceases operations by March 15, following regulatory action due to issues of non-compliance.

    What will happen to Paytm now? ›

    Paytm Payments Bank was recently banned in India by the government on the pretext of non-compliance with regulations and supervisory issues. But, this doesn't mean that Paytm will also stop working. It will continue to function as it used to work, and features related to Paytm Payments Bank are not available.

    Can I still use Paytm wallet? ›

    Here is a look at the FAQs Paytm Payments Bank has released answering questions about the usage of services after March 15, 2024. Can I continue to use Paytm Payments Bank Wallet? Yes, you can continue to use, withdraw or transfer to another wallet or bank account until balance is available in the wallet.

    Is Paytm wallet banned? ›

    Frequently Asked Questions. Is Paytm legal in India? Yes, Paytm is legal in India. Due to ongoing non-compliance and material supervisory concerns, RBI has imposed some restrictions on one of its subsidiaries, Paytm Payment Bank.

    What is the problem with Paytm wallet? ›

    The central bank later directed Paytm to cease its mobile wallet business, citing persistent non-compliance and supervisory concerns. The RBI's technical audit revealed problematic money and data flows between Paytm Payments Bank and the broader Paytm ecosystem, leading to accounting and supervisory issues.

    Why Paytm accounts are getting blocked? ›

    Why is my account locked? For your safety and security, Paytm may temporarily block your account upon noticing any suspicious transactions or activity, or if your transactions are not as per the Terms and Conditions listed on our website.

    Is Paytm wallet blocked in India? ›

    RBI banned Paytm Payments Bank from new customers and deposits. Deadlines extended to clarify usage of wallets, Fastags and accounts. Limitations on bank services post-March 15, 2024, with certain exceptions. Users can utilize available balances, but restrictions apply on credit and deposit services.

    Why did Paytm remove the wallet? ›

    There seems to be some confusion. It's their Payments Bank facing restrictions, not user accounts. The Reserve Bank of India (RBI), found some issues with how Paytm Payments Bank handled things and said they can't take new deposits or offer credit services anymore.

    Why is my Paytm wallet suspended? ›

    For your safety and security, Paytm may temporarily block your account upon noticing any suspicious transactions or activity, or if your transactions are not as per the Terms and Conditions listed on our website. If your account has been locked, please contact us at [email protected] for resolution.

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