The NHS values (2024)

If you're applying for a job either directly in the NHS or in an organisation that provides NHS services, you'll be asked to demonstrate the values of the NHS Constitution and how they would apply in your everyday work.

If you're applying for a university course such as nursing you'll also be tested on your values.

This is why is it so important for you to think about how you demonstrate the values in your applications and interviews. You may want to think about work experience or volunteering you have done or experiences from your personal life such as helping friends or family.

The NHS values (1)

The values

So what are the values? There aresix valuesthat all staff – everyone from porters, physiotherapists, nurses, paramedics and gardeners to secretaries, consultants, healthcare scientists and phlebotomists – are expected to demonstrate:

  • working together for patients. Patients come first in everything we do
  • respect and dignity. We value every person – whether patient, their families or carers, or staff – as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits
  • commitment to quality of care. We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care – safety, effectiveness and patient experience right every time
  • compassion. We ensure that compassion is central to the care we provide and respond with humanity and kindness to each person’s pain, distress, anxiety or need
  • improving lives. We strive to improve health and wellbeing and people’s experiences of the NHS
  • everyone counts. We maximise our resources for the benefit of the whole community, and make sure nobody is excluded, discriminated against or left behind.

Aditya Aggarwal

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Over time, you get to see the positive impact your advice and care has had on your patients and their loved ones.

Patients and people using NHS services

For patients and the people who use NHS services, the NHS Constitution reiterates that:

  • the NHS provides a comprehensive service, available to all
  • access to NHS services is based on clinical need, not an individual’s ability to pay
  • the NHS aspires to the highest standards of excellence and professionalism
  • the NHS aspires to put patients at the heart of everything it does
  • the NHS works across organisational boundaries and in partnership with other organisations in the interest of patients, local communities and the wider population
  • the NHS is committed to providing best value for taxpayers’ money and the most effective, fair and sustainable use of finite resources
  • the NHS is accountable to the public, communities and patients that it serves.

Further information

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If you have a query about a career in the NHS, please visit our contact us pageand call or email us.

The NHS values (2024)

FAQs

What are the 5 c's NHS values? ›

The 6Cs are Care, Compassion, Competence, Communication, Courage and Commitment – all values essential to high quality care.

What are the NHS values of compassion? ›

Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care. Competence means all those in caring roles mist have the ability to understand an individual's health and social needs.

What are the NHS heart values? ›

We're all about heart, here. Our HEART values – honesty, equality, accountability, responsibility, and teamwork – drive us, inspire us, and they encourage us to be the very best at what we do.

What are the NHS 5 standards? ›

What are the Health and Social Care Standards? The Health and Social Care Standards set out what we should expect when using health, social care or social work services in Scotland. The Standards are built upon five principles; dignity and respect, compassion, be included, responsive care and support and wellbeing.

What are the core values of the NHS 2024? ›

The six core values of the NHS are respect and dignity, commitment to quality of care, compassion, improving lives, working together for patients, and everyone counts.

What are the 5 core values of nursing explain each core values? ›

Caring is best demonstrated by a nurse's ability to embody the five core values of professional nursing. Core nursing values essential to baccalaureate education include human dignity, integrity, autonomy, altruism, and social justice. The caring professional nurse integrates these values in clinical practice.

What are the 5 C's of medical care? ›

5 Cs in Medical Record Documentation Clarity Conciseness Completeness Confidentiality Chronological Order For accurate medical records, providers must focus on clarity, conciseness, completeness, confidentiality and chronological order during documentation.

What are the 5 C's of caring? ›

According to Roach (1993), who developed the Five Cs (Compassion, Competence, Confidence, Conscience and Commitment), knowledge, skills and experience make caring unique. Here, I extend Roach's work by proposing three further Cs (Courage, Culture and Communication).

What are the 6 C's NHS reference? ›

What came out clearly, and what has been the driving force behind Compassion in Practice, is the core values and behaviours that are absolutely essential to great care. The result was the 6Cs – care, compassion, competence, communication, courage and commitment.

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