Your employer may inform you that your E-Verify case received a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (mismatch) case result.
A DHS and/or SSA mismatch means that the information your employer entered in E-Verify from your Form I-9, Employment Eligibility Verification, did not match records available to DHS and/or SSA. A DHS and/or SSA mismatch case result does not necessarily mean that you are not authorized to work in the United States.
What is a Tentative Nonconfirmation (Mismatch)?
A mismatch means that the information from your Form I-9 that your employer entered into E-Verify does not match records available to the Department of Homeland Security (DHS) and/or Social Security Administration (SSA. Your employer must inform you that your E-Verify case received a mismatch. It is possible to receive a dual mismatch, which means the case received a mismatch result from both SSA and DHS. A mismatch case result does not necessarily mean that you are not authorized to work in the United States.
What happens after my case receives a mismatch result?
Within 10 federal government working days after E-Verify issues the mismatch case result:
- Your employer must notify you of a mismatch result and complete the referral process, if applicable.
- You must decide whether to take action to resolve the mismatch.
- You must notify your employer of your decision by the 10th federal government working day after E-Verify issued the mismatch result or your employer may close your case in E-Verify.
For additional explanation of the next steps in the mismatch resolution process, including your rights and responsibilities, see How to Process a Tentative Nonconfirmation (Mismatch) Case Result for Employees.
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Why did my case receive a mismatch result?
A DHS mismatch may occur if:
- Your name, Alien Registration Number (A-Number or USCIS number), Form I-94 (Arrival-Departure Record) number, and/or foreign passport number differ from those in DHS records.
- Your U.S. passport, passport card, driver’s license, foreign passport, or state ID card information could not be verified.
- Your information was not updated in DHS records.
- Your citizenship or immigration status changed.
- Your record contains another type of error.
- Your employer did not enter your information correctly.
An SSA mismatch may occur if:
- Your citizenship or immigration status was not updated with SSA.
- You did not report your name change to SSA.
- Your name, Social Security number, or date of birth is incorrect in SSA records.
- Your SSA records contain another type of mismatch.
- Your employer did not enter your information correctly.
How to Process and Prevent a Mismatch
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DHS Tentative Nonconfirmation (mismatch) Employee Mismatch SSA Tentative Nonconfirmation Tentative Nonconfirmation (Mismatch)
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