TDS Payment Locations | Payment Drop Off Locations (2024)

FAQs

Where to drop off TDS equipment? ›

When you've received your equipment return kit, follow these three steps. Apply the enclosed prepaid UPS shipping label to the outside of the box. Drop off the box at any authorized UPS location or drop box. Call 1-800-742-5877 or visit ups.com/dropoff to find a location near you.

Mail your payment and bill stub using the envelope provided with your TDS bill (allowing 10 days for processing). Don't have the TDS- provided envelope? Here's the TDS bill payment address: TDS Payment Center, P.O. Box 94213, Palatine, IL 60094-4213.

To pay with cash:

Use a Western Union Agency (allow 3 days for processing, a fee may apply). Make a payment at a Wal-Mart Service desk: present your current remittance stub (cash or PIN-based debit card required; a fee may apply).

Use Online Bill Pay. It's free, easy, and available 24X7! Pay with a credit card, debit card, or ACH withdrawal from a bank account. Choose to make a one-time payment or set up automatic payments, which will ensure timely payment of your bill each month.

For billing or payment-related questions, please call 1-888-225-5837.

TDS modems

We provide the modem when you set up Internet at your home. Common modem models include: Zyxel, Actiontec, and eero. If you cancel your Internet service, you'll have to return your Wi-Fi modem.

If you are experiencing a "server error" or having difficulty processing a payment online, contact TDS Financial Services at 1-877-239-1600. There could be a problem with the online bill pay account status of your account.

We usually process payments on the same or next business day. For statutory holidays, please see What transactions are affected by holiday processing days? Funds Withdrawn: Immediately, and dated the same business day. Transaction Processes: Same business day after 11:59 pm ET.

Where can I pay my TDS penalty? ›

You can do this through your respective bank or by utilizing any other Challan that has a sufficient balance available for the payment. If you are making a payment for late filing fees, be sure to tag the Challan towards this payment in the "Fee" column. You can do this using RPU Ver.

Depending on the type of bill and the merchant, you may be able to use a credit card to pay bills. Mortgages, rent and car loans typically can't be paid with a credit card. If you pay some bills, like utility bills, with a credit card, you may need to pay a convenience fee.

Non-payment charges for reconnection of local services are $15.00. Reconnection for high-speed Internet is $25.00. If your request for reconnection is made more than 10 days after disconnection, you will be required to reapply for service.

Yes, you can return your Spectrum equipment to any Spectrum Store. You can also return your equipment by bringing it to a UPS Store during store hours. The UPS Store will take care of the rest. If you can't visit a UPS or Spectrum store, you can request a Home Shipment Return Kit by contacting Spectrum.

To return or exchange a Mobile Device purchased online or over the phone from Spectrum that Spectrum directly mails to your address, you have fourteen (14) days from the date of shipping to initiate a return. Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device.

We like to ensure our customers secure access to their accounts, which is why we do not currently allow cancellations online or through e-mail. To cancel your TDS account; call 888-CALL-TDS (225-5837) and we will be able to assist you.

Cloud DVR functionality is included with TDS TV+ and requires a TDS TV+ Receiver and optional monthly DVR storage fee. Downgrading DVR storage or recording content without available storage will result in deleted recorded content.