Manage Microsoft 365 and Office
Manage Microsoft 365
- Manage your subscription
- Manage payment method
Renew or cancel Microsoft 365
- Renew your subscription
- Turn recurring billing on or off
- Cancel Microsoft 365
- Get a refund on your subscription
- Manage subscriptions from a third party
Share your subscription
- Share Microsoft 365 Family
- Stop sharing Microsoft 365 Family
- You received an invitation to share
- Problems sharing a subscription
Switch subscriptions
- Switch between Microsoft 365 subscriptions
- Switch to a business subscription
- Transfer to a different Microsoft account
Sign in to your apps
- About accounts
- Sign in to Microsoft 365
- Why you need to sign in
- Forgot account
Microsoft365.com and Microsoft 365 on the web
- Get started at Microsoft 365.com
- Meet the Microsoft 365 app launcher
What version do I have?
- Check version
- Microsoft 365 for home or business
- What business product do I have?
What's the difference?
- Difference between Microsoft 365 and Office 2021
- Difference between home and business plans
- Difference between Microsoft 365 and free web apps
Troubleshoot
- Troubleshoot
Microsoft 365 for home Office for business More...Less
Microsoft plans are designed to make things easier for you whether at home or in your business. This article will walk you through when and how to move from your Microsoft 365 Family or Microsoft 365 Personalsubscription to a Microsoft 365 for business subscription.With a Microsoft 365 for business subscription:
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Get a branded email address for your business or bring an existing one.
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Create branded templates in Word, Excel, and PowerPoint.
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Let customers schedule appointments with you online and share calendars across employees.
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Use a central location for all work files to save time and collaborate quickly with clients and partners.
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Protect your business with advanced security.
Before you begin
Before you start the switch, it’ll be helpful to understand some key differences between the home and family subscriptions and the business ones.
Watch:Understanding the key differences between home and business plans
Understanding the key differences between home and business plans
| Home plans | Business plans |
| Microsoft 365 home plans can shared by 1 to 6 people. Intended for home use. Microsoft 365 Family Microsoft 365 Personal | A Microsoft 365 for business license can be used by up to 300 users can be added to the same business account (organization).Intended for business use. Microsoft 365 Business Basic Microsoft 365 Business Standard Microsoft 365 Business Premium Microsoft 365 Apps for business |
| Users sign in using a Microsoft account, such as [email protected] or [email protected]. Note:You can have a personal Microsoft account that isn't outlook.com or live.com and that it still functions just the same way. Learn more at What is a Microsoft Account?. | Users sign in with a user ID, also known as a work or school account. |
| Email is accessed using a Microsoft account. | Email is accessed using aMicrosoft 365 for business account, such as [email protected]. |
| Files are stored in the OneDrive that’s associated with the user's Microsoft account. | Files are stored in OneDrive for business which is associated with the user's Microsoft 365 business account. |
Switch to Microsoft 365 for business
Deciding which subscription you want can depend on your specific business needs. The Microsoft 365 plan chooser is designed to help you with this. The chooser will make recommendations based on your answers to questions such as the size of your business, your field of work, the devices you use, and what kind of features, IT support, and security you're looking for. See Find the right plan for your business.
One the Results page, select the recommendation that fits your business needs and choose Buy now. For help with the sign up process, read the article below for the steps that correspond with your selected subscription.
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Sign up for Microsoft 365 Business Standard
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Sign up for Microsoft 365 Business Premium
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Sign up for Microsoft 365 Business Basic
After you’ve purchased your new Microsoft 365 for business subscription, the next step is to set up your Microsoft 365 for business subscription. Follow the article below for the steps that correspond to with your subscription.
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Set up Microsoft 365 for Business Standard
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Set up Microsoft 365 for Business Premium
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Set up Microsoft 365 Business Basic
Because emails are stored in different places in Microsoft 365 for home and Microsoft 365 for business subscriptions, you’ll probably want to migrate some, or all of your email to theMicrosoft 365 for businesssubscription that you choose. Use the Microsoft Outlook desktop app that comes with Microsoft 365 to save email, calendar, tasks, and contacts to an Outlook Data File (PST) that you can move into your business email account.Follow the steps in Migrate Outlook content using a .pst fileand Import email, contacts, and calendar from an Outlook .pst file.You don't have to migrate any content if you don't want to. You can start with the new Outlook email account if you wish.
If you don't have Outlook installed, follow the steps in theDownload and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac topic.
Tip:You can'tuse Outlook Web App to do these. Each user who wants to migrate their Outlook information must use the full downloadable Microsoft Outlook app.
BecauseOneDrive files stored in different places in Microsoft 365 for home and Microsoft 365 for business subscriptions, you’ll probably want to migrate some, or all of your files stored in OneDrive to theMicrosoft 365 for businesssubscription that you choose. All Microsoft 365 for business plans includeOneDrive for business, which provides 1 terabyte of online file storage for each user. For the steps onhow to migrate the files from OneDrive personalto OneDrive for business that’s included with the Microsoft 365 for business subscription, see Move files from OneDrive to OneDrive for work or school.You don't have to migrate any content if you don't want to. You can start with a new OneDrive if you wish.
Follow the steps in this topic to migrate your OneNote files to Microsoft 365 for business: Export and import OneNote notebooks - Microsoft Support.You don't have to migrate any content if you don't want to. You can start with the new OneNoteaccount if you wish.
In some cases, a single Microsoft 365 plan will suit all your needs, but there might be instances when having both plans is the correct decision for you.
For example, you may want to keep your personal files, photos, and other documents separate from your business and having two plans will allow you to do this.
Additionally, if you already have Microsoft 365 Family thatyou're sharing with friends and family who aren't part of your business, keeping that personal subscription might be the best thing for everyone.This means you don't have to move anyone off that plan, and you don't have to worry about any personal files you already have associated with that subscription and your personal account.
If you decide that you don't need both, you can cancel or turn off recurring billing for a Microsoft subscription.
Need help?
If you have compliance or regulatory requirements for your business and you want to help with the switch, contact a partner or Microsoft support services to helpyou with the steps in this document.
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Work with a Microsoft 365 business partnerin your area: Find the right partner for you.
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Microsoft Store business consultants are available to help you with this free of charge:Contact Microsoft Stores online. (Note: Help from Microsoft business consultants isn't available in all markets.)
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