Government Law Enforcement Request System
For Government and Law Enforcement Agencies only:
Welcome to the Government Law Enforcement Request System (LERS). Government and law enforcement agencies can use this system to submit information requests. Binance will review each case and cooperate on a case-by-case basis to disclose information as legally required, in accordance with our Terms of Use and applicable laws.
Please submit your inquiry on our new Law Enforcement Portal. For global law enforcement agencies, please use the following link:
https://app.kodexglobal.com/binance/signup. For law enforcement from China, you can use the following link: https://app.kodexglobal.com/binance-cn/signup. After clicking the link, you will need to register on the platform. After registration, you will be able to submit your requests, keep track of your cases, and access all relevant information.
If you have an exigent request, please make sure to mark your case “Exigent” under the legal process type and we will process it immediately. Note the portal only works in Google Chrome and Microsoft Edge.
Additionally, be aware that agency verifications submitted with the use of VPNs will not be completed.
As a seasoned expert in the field of digital forensics, cybersecurity, and legal compliance, I've had extensive experience navigating the intricate landscape of government and law enforcement interactions with online platforms. My expertise stems from a combination of academic qualifications and years of hands-on involvement in handling cases that involve the intersection of technology, user privacy, and legal frameworks.
In my career, I've encountered various systems designed to facilitate information exchange between government agencies and online platforms. One such notable system is the Government Law Enforcement Request System (LERS) utilized by Binance. This system serves as a crucial interface for government and law enforcement entities, streamlining the process of submitting information requests.
Here's a breakdown of the key concepts mentioned in the provided article:
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Government Law Enforcement Request System (LERS):
- This system acts as a dedicated platform for government and law enforcement agencies.
- It facilitates the submission of information requests to Binance, a major cryptocurrency exchange.
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Binance Cooperation:
- Binance commits to reviewing each case submitted through LERS and cooperating on a case-by-case basis.
- Information disclosure is contingent on legal requirements, Binance's Terms of Use, and applicable laws.
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Law Enforcement Portal:
- Requests are to be submitted through the Law Enforcement Portal, indicating a centralized and specialized channel for these interactions.
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Global and China-Specific Links:
- Different links are provided for global law enforcement agencies and those from China, indicating regional considerations and compliance.
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Registration Requirement:
- Users, presumably law enforcement personnel, need to register on the platform to submit requests, manage cases, and access relevant information.
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Exigent Requests:
- A provision is made for urgent or exigent requests, with a specific process outlined for such cases.
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Browser Compatibility:
- The portal is optimized for Google Chrome and Microsoft Edge, emphasizing compatibility requirements.
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VPN Usage Restriction:
- Agency verifications submitted using VPNs will not be completed, highlighting a restriction to enhance the integrity of the verification process.
This information collectively showcases the careful consideration given to legal processes, user privacy, and global regulatory variations within the framework of Binance's engagement with government and law enforcement agencies. The utilization of specialized portals, case-by-case cooperation, and technical requirements like browser compatibility and VPN restrictions all contribute to a comprehensive and compliant approach in handling information requests.
FAQs
The primary purpose of the help desk is to assist users, and in this context, the users are customers. This is obvious when users are purchasing a product or service from the organization, and aren't employed by the organization. However, users within an organization are also customers.
What is support centres? ›
Support Centre means the dedicated Company personnel and resources tasked with the receipt, logging and resolution or work around for Incidents.
What does Application Support Center do? ›
Application Support Centers provide biometrics collection and related services. Asylum Offices handle scheduled interviews for asylum-related issues only. Service Centers receive and process a large variety of applications and petitions.
How do I create a support center? ›
How to build a help center
- Set actionable goals.
- Use data to drive your success.
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- Create a great experience for app and mobile.
- Develop an FAQ page.
- Encourage employee participation.
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A technical support call center provides users with technical assistance over the phone. A perfect example is when a customer calls due to a malfunctioning mobile phone. A specialist will troubleshoot the phone or walk the customer through fixing it.
What is an example of a support department? ›
Examples of support departments: Maintenance Department: This department performs routine and planned maintenance of equipment and machines. Storage Department: This department safely preserves raw materials and finished goods.
What are examples of support services? ›
Meals, transportation, personal care assistance, housekeeping, case management, wellness checks, tenancy support, and care coordination some examples of services that help people thrive in their communities.
What does a help center do? ›
Providing customers with the answers to the questions that get asked all the time, a Help Desk Center makes it easier for consumers to access the information they need, without having to contact a member of the customer service team.
What is a center support? ›
Center Supports add necessary support for the boxspring and mattress. Queen center support can be added to an existing frame that does not have it. If you are buying a new queen frame and will be using the bed daily make sure that it includes a cross bar with at least one foot.
What are the duties of application support? ›
application support engineer (ASE)
- Provide technical support for enterprise-level application systems.
- Respond to general questions and trouble tickets in a timely manner.
- Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
- Prioritize multiple, open issues.
Applications support specialists provide assistance related to the installation, operation, and maintenance of computer software application programs. They are typically the contact person who would receive and handle support tickets and resolve support-related issues.
How to be an application support? ›
How to become an application support specialist
- Determine if it's the best career for you. The first step to becoming an application support specialist is determining if it's the best career for you. ...
- Pursue a bachelor's degree in technology. ...
- Develop customer service and tech skills. ...
- Apply for application support positions.
It's comprised of expert team leads, engineers and support representatives and handles all incident reports, customer inquiries and issues. The OSC team is dedicated to handling any customer issues in an expedient manner while upholding the utmost in customer satisfaction.
How do I start a support system? ›
Some Ideas for Building Your Social Support System
- Volunteer. ...
- Take up a sport or join a gym. ...
- Start a book club and invite some people to join who you don't already know well. ...
- Meet your neighbors and co-workers. ...
- Join professional organizations. ...
- Use online resources.
Support role encompasses anyone in your organization that needs assistant access to the system. Most commonly, this is someone who schedules, does billing, or is responsible for other administrative work that does not include client engagement.
What is the responsibility of support services? ›
Support service professionals help prevent operational issues and incorporate strategies to optimize the use of technology and other procedures within a company. Revenue generation: Many support services work to increase revenue generation by ensuring IT is up-to-date and that processes are productive and successful.
What is the role of the support system? ›
Social support system refers to a network of people – friends, family, and peers – that we can turn to for emotional and practical support. At school, fellow students, supportive staff, and faculty may provide assistance, and as we move into our professional careers, our colleagues may also be sources of support.
What is the purpose of a help center? ›
A Help Center is a website where customers can find answers to their questions and solutions to their problems. Designed to resolve many common queries that a brand receives, a Help Center should make it simple for customers to find the answers they're looking for.
