We periodically publish Supervisory Highlights to share key examination findings. These reports also communicate operational changes to our supervision program and provide a convenient and easily accessible resource for information on our recent guidance documents.
Supervisory Highlights do not refer to any specific institution in order to maintain the confidentiality of supervised entities, but share key findings in order to help industry limit risks to consumers and comply with federal consumer financial law. Each Supervisory Highlights publication shares recent examination findings, including information about recent enforcement actions that resulted, at least in part, from our supervisory work.
2024
Issue 34 topics: Credit Card Account Management, Deceptive Practices, Debt Collection, Student Loan Servicing, Supervision, UDAAPs
- Supervisory Highlights: Servicing and Collection of Consumer Debt, Issue 34 (Summer 2024)
Issue 32 topics: Fair Credit Reporting Act, Supervision, Credit Reports and Scores, and Identity Theft
Issue 33 topics: Mortgage Servicing, UDAAPs, Supervision, Deceptive Practices, and Mortgages
- Supervisory Highlights, Issue 32, Spring 2024
- Supervisory Highlights, Issue 33, Spring 2024
2023
Topics: Overdrafts, Auto loans, UDAAPs, Remittances
- Supervisory Highlights Junk Fees Update Special Edition, Issue 31, Fall 2023
Topics: Auto Loans, Debt Collection, Mortgage Servicing, Mortgages, Payday Loans, Deceptive Practices, Supervision
- Download Summer 2023 Supervisory Highlights
Topics: Supervision, Debt Collection, Mortgage Servicing, Credit Card Account Management, Deposits, UDAAPs
- Download Supervisory Highlights Special Edition Junk Fees
2022
Topics: Auto Servicing, Consumer Reporting, Credit Card Account Management, Debt Collection, Deposits, Mortgage Origination, Mortgage Servicing, Payday Lending, UDAAP
- Download Fall 2022 Supervisory Highlights
Topics: Student Loan Servicing
- Download Supervisory Highlights Student Loan Servicing Special Edition
Topics: Debt Collection, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Auto Loans, Student Loans, Credit Cards, Supervision, Money Transfers, Deceptive Practices, Mortgages
- Download Spring 2022 Supervisory Highlights
2021
Topics: Supervision, Debt Collection, Prepaid Cards, Mortgage Servicing, Credit Card Account Management, Deposits, Fair Lending, Payday Lending, Remittances, UDAAPs
- Download Fall 2021 Supervisory Highlights
Topics: Supervision, Mortgage Origination, Payday Loans, Mortgage Servicing, Debt Collection
- Download Summer 2021 Supervisory Highlights
Topics: Supervision, Debt Collection, Prepaid Cards, Mortgage Servicing, Auto Servicing, Student Loan Servicing, Credit Card Account Management, Consumer Reporting, Furnishing, Deposits, Small Business Lending
- Download COVID-19 Prioritized Assessments Special Edition (Issue 23)
2020
Topics:Supervision, debt collection, mortgage servicing, payday loans, student loans,Fair Debt Collection Practices Act,RESPA,ECOA,TILA
- Download Winter 2020 Supervisory Highlights
Topics:Supervision, debt collection, fair lending, money transfers, mortgage servicing, Fair Credit Reporting Act, Fair Debt Collection Practices Act, HMDA
- Download Summer 2020 Supervisory Highlights
2019
Topics:Fair Credit Reporting Act, Supervision, credit reports and scores, identity theft and fraud, debt collection, banking, financial service providers
- Download Fall 2019 Supervisory Highlights
Topics:UDAAPs, auto loans, Supervision, compliance, credit cards, credit reports and scores, debt collection, Fair Credit Reporting Act, mortgage origination
- Download Summer 2019 Supervisory Highlights
Topics:UDAAPs, small dollar loans, auto loans, mortgage servicing, deposits, remittances, Supervision, Enforcement, HMDA
- Download Winter 2019 Supervisory Highlights
2018
Summer Supervisory Highlights
Topics:credit cards, UDAAPs, fair lending, small business lending, small-dollar loans, auto loans, ECOA, mortgage servicing, supervision, debt collection, enforcement, HMDA
- Download Summer 2018 Supervisory Highlights
2017
Summer Supervisory Highlights
Topics:auto loans, compliance, credit cards, debt collection, enforcement, fair lending, HMDA, Know Before You Owe, mortgages, overdrafts, payday loans, supervision
- Download Summer 2017 Supervisory Highlights
Spring Supervisory Highlights
Topics:mortgage originations, mortgage servicing, fair lending, supervision, and student loans
- Download Spring 2017 Supervisory Highlights
Supervisory Highlights Consumer Reporting Special Edition
Topic: consumer reporting
- Download Supervisory Highlights Consumer Reporting Special Edition
2016
Fall Supervisory Highlights
Topics: auto loan origination, auto loan servicing, debt collection, mortgage origination, student loan servicing, fair lending, reverse mortgages, supervision
- Download Fall 2016 Supervisory Highlights
Summer Supervisory Highlights
Topics: auto origination, debt collection, mortgage origination, small-dollar lending, and fair lending
- Download Summer 2016 Supervisory Highlights
Supervisory Highlights Mortgage Servicing Special Edition
Topics: foreclosures and mortgage servicing
- Download Supervisory Highlights Mortgage Servicing Special Edition
Winter Supervisory Highlights
Topics: mortgage, debt collection, remittances, credit reporting, and student loans
- Download Winter 2016 Supervisory Highlights
2015
Fall Supervisory Highlights
Topics: consumer reporting, debt collection, mortgage origination, mortgage servicing, student loan servicing, and fair lending
- Download Fall 2015 Supervisory Highlights
Summer Supervisory Highlights
Topics: mortgage servicing, mortgage origination, consumer reporting, debt collection, fair lending, deposits
- Download Summer 2015 Supervisory Highlights
Winter Supervisory Highlights
Topics: consumer reporting, debt collection, deposits, mortgage origination, Fair Lending, recent Supervisory guidance and bulletins
- Download Winter 2015 Supervisory Highlights
2014
Fall Supervisory Highlights
Topics: consumer reporting, student loan servicing, debt collection, mortgage servicing, deposits, fair lending, recent supervisory guidance and bulletins
- Download Fall 2014 Supervisory Highlights
Summer Supervisory Highlights
Topics: supervision of auto lenders, fair lending
- Download Summer 2014 Supervision Highlights
Spring Supervisory Highlights
Topics: consumer reporting, debt collection, short-term, small dollar lending, fair lending, supervisory guidance and bulletins
- Download Spring 2014 Supervision Highlights
2013
Winter Supervisory Highlights
Topics : mortgage servicing, fair lending
- Download Winter 2013 Supervisory Highlights
Summer Supervisory Highlights
Topics: compliance management systems, third-party service provider oversight, fair lending, mortgage origination
- Download Summer 2013 Supervisory Highlights
2012
Fall Supervisory Highlights
Topics: compliance management systems, third-party service provider oversight, fair lending, mortgage origination
- Download Fall 2012 Supervisory Highlights