Student Loan Debt | The Department of Financial Protection and Innovation (2024)

For some borrowers, the impact is even greater. Black and Latino borrowers are disproportionately impacted by student loan debt. Due to racial wealth disparities, most Black and Latino college students come from low-income backgrounds and can count on only a fraction of the financial support. Over half (56 percent) of the students who attend public two- and four-year institutions in California come from families that earn under $40,000 annually. Subsequently, 90 percent of Black and 72 percent of Latino students take out student loans, compared to 66 percent of white borrowers.

That means they borrow more and once they graduate; they are faced with an inequitable job market where they earn less than their white counterparts. Those who do not graduate face even more financial obstacles and have higher rates of delinquency and default. In 2021, 17 percent of Black borrowers and 18 percent of Latinx borrowers reported being behind on their student loan debt compared to 9 percent of white borrowers. More debt and less support have undeniably led tolong-term debt burden and severe financial consequences. Although more students of color are attending college and pursuing the “American Dream,” student debt has delayed them from purchasing homes, starting businesses, and building generational wealth.

According to a report from the Institute on Assets and Social Policy, 20 years after starting college, the median Black student borrower still owes 95% of their original loan while the median debt of a white borrower has been reduced by 94 percent. As a result, debt-financed higher education is sharpening the racial wealth gap rather than reducing it. The median Black household has just 15% of the wealth the median white household has, but for households with student debt, comparative Black wealth shrinks to only 5%. Black women have the highest debt burden of all.

As the California Student Loan Servicing Ombudsperson, Celina Damian has a front-row seat to Californians’ student loan struggles. She hears from borrowers every day whose crushing student loans have affected their lives, their families, and even their career choices. But her connection to the issue runs much deeper. As a first-generation student with immigrant parents, Damian’s experiences shaped her passion for educating and advocating for those who don’t have a voice or a full understanding of the student loan system. Those who have been undeniably left behind and are struggling the most.

Student Loan Debt | The Department of Financial Protection and Innovation (1)

In her own words: Celina Damian reflects on her personal experiences and how she builds on it to help student borrowers.

From the beginning, my mother told me that I needed to go to a good school and get a good education. That was also the message for many of my peers. So, for 12 years I was bused away from my neighborhood to La Jolla, a wealthier part of San Diego. The cultural and wealth gap was clear from day one and significantly shaped my educational experience. Once we got to middle school, classmates started talking about attending college and many already knew which colleges they were attending. They would say things like, “I’m going to such-and-such school,’” or “I’m going to my parents’ alma mater.” But college always felt out of reach for a person like me, and I thought it was only for rich people. The difference, the gap, was so apparent.

Because the value of a college education was so impressed upon me, I believed that getting a degree was the only way to be successful, however I had no idea how I would do it.

In high school, students from wealthier families had trusts or college funds and were taking college tours. They had choices. Although my community and family believed in education, they lived paycheck to paycheck and could not provide financial support. In contrast, most of my friends and I were already working part-time to help their families. Our choices were limited, and we had to figure it out on our own.

The gap in resources was compounded by a gap in knowledge. We didn’t have advisors to help us understand majors or help with college and financial aid applications. Most of my peers opted for community colleges or were recruited by for-profit institutions where they were promised quick career training. Short-term career training sounded like a promising option, but little did students know that their predatory tactics would leave them indebted for decades. A few received scholarships and got into UCs or CSUs but would also have to take on student loans to complete their degrees.

When you’re young and focused on earning a degree or certificate, you don’t think about the consequences of amassing student loan debt. Aside from the lack of transparency from financial aid offices and schools, financial literacy was not discussed at home, and we were navigating the system on our own. We took on student loans not understanding how detrimental they may be to our financial futures. I remember hearing many times that the only good debt was student loan debt. That was not necessarily the case.

Now years later, we see the impact. Many who rode the school bus, the city bus, or were working to help their families are still struggling. Those with student loans are working hard and making their student loan payments but are not seeing their balances decrease. Many must choose between paying rent or making a student loan payment andputting money into an emergency or retirement fund is out of the question. Some are considering taking out student loans for their own kids but know it may not be the best decision. In this country, college is promoted as the path to better careers and higher incomes, a way we can close the racial wealth gap. The truth is that it has done the opposite.

Students of color carry a higher debt load and end up paying their debts off more slowly. A borrower in a 75 percent minority neighborhood is 4.2 times more likely to fall behind on their student loan payments.I meet people every day who tell me the impact their debt has had on them. They’ve had their options in life limited and some even regret going to college. I speak to borrowers who have been paying for over 20 years and their balance is higher than they originally borrowed. I recently spoke to a borrower who asked if her loans would be forgiven when she died at least. It’s that feeling of hopelessness that resonates with so many who were trying to get an education and pursue that American Dream.

As the Ombudsperson, I work with Californians to help them understand their loans, apply for forgiveness programs, and understand their repayment options. I inform them of their rights and provide valuable resources and information. Another area I am dedicated to is educating families and students in the community. I see myself in them and understand that they may be feeling overwhelmed and uncertain. I teach student loan basics and promote responsible lending while encouraging student success. I feel hopeful when I come across so many others that are passionately and tirelessly working to promote economic security for our future generations. I’m proud and honored to have been given this opportunity and to be part of a dedicated team at the DFPI and that the DFPI is committed to current and future borrowers by protecting their rights and working hard to make education a force for equality that builds wealth for all Californians.

DFPI Student Loan Resources

The DFPI encourages student loan borrowers to learn all they can about their loans and prepare for repayment. Check out the Back on Track website for the most up to date information on student loans and your options to minimize the impact or your loan on your life. Californians with federal and private student loans have special protections provided by the Student Borrower Bill of Rights. If you are having an issue with a loan servicer, or think you’ve been the victim of a scam, contact the DFPI toll-free at (866) 275-2677 or [email protected] or File a Complaint online. If you have any questions about your rights, servicer, or are unsure if you should file a complaint, contact the DFPI’s Student Loan Servicing Ombudsperson, Celina Damian, at [email protected].

Student Loan Debt | The Department of Financial Protection and Innovation (2024)

FAQs

Will student loans through AES be forgiven? ›

Can AES student loans be forgiven? The private student loans AES services are not eligible for loan forgiveness. But the federal student loans it servicers can be forgiven under different programs offered by the Department of Education.

Is the student loan forgiveness email real? ›

Unsolicited Contact: Be cautious of unsolicited telephone calls, emails, or letters claiming that you may be eligible for student loan forgiveness. Scammers may use personal information, including your loan balance, to appear legitimate.

How will I know if my student loan will be forgiven? ›

If you have loans that have been in repayment for more than 20 or 25 years, those loans may immediately qualify for forgiveness. Borrowers who have reached 20 or 25 years (240 or 300 months) worth of eligible payments for IDR forgiveness will see their loans forgiven as they reach these milestones.

How can I tell if the email is legit from a student loan? ›

If you're not sure if an email is real or fake, call the Federal Student Aid Information Center at 1-800-433-3243 to confirm it really came from them. Fake emails aren't the only way student loan scammers try to get your money or personal information.

Did student loan forgiveness actually go through? ›

Today's announcement brings the total loan forgiveness approved by the Biden-Harris Administration to $167 billion for 4.75 million Americans. Thanks to this Administration's efforts more than one out of every 10 federal student loan borrowers has now been approved for some debt relief.

Is AES considered a federal loan? ›

American Education Services (AES) is a federal loan servicer that processes FFEL loans. While the FFEL program was discontinued, AES still handles borrowers in repayments, and it also services some private student loans for other lenders.

Will I get a refund if my student loans are forgiven? ›

If you qualify for student loan forgiveness or discharge in full, and have applied if necessary, you will get a notification that you no longer need to make payments. In some cases, you may even get a refund, depending on the program you applied under.

Who qualifies for student loan forgiveness in 2024? ›

Borrowers with only undergraduate debt would qualify for forgiveness if they first entered repayment 20 years ago (on or before July 1, 2005), and borrowers with any graduate school debt would qualify if they first entered repayment 25 or more years ago (on or before July 1, 2000).

How do I know if a student loan forgiveness call is real? ›

Scammers follow the news about student loan forgiveness
  1. Don't rely on government seals or logos. Scammers use official-looking names, seals, and logos to make them seem more legit.
  2. Don't buy promises of special access. ...
  3. Never pay an upfront fee. ...
  4. Never share your FSA ID login information.
Apr 16, 2024

Have they approved the student loan forgiveness? ›

Today's announcement brings the total loan forgiveness approved by the Biden-Harris Administration to $168.5 billion for 4.76 million Americans, which includes $69.2 billion for 946,000 borrowers through PSLF. Before President Biden took office, only 7,000 public servants had received debt relief through PSLF.

How can you check the status of your student loan forgiveness application? ›

Log in to StudentAid.gov to track your Public Service Loan Forgiveness (PSLF) application status or PSLF progress. Contact the Federal Student Aid Information Center at 1-800-433-3243 with additional questions.

What is the deadline to apply for student loan forgiveness? ›

Many student loan borrowers have an opportunity to receive full student loan cancellation or more credit towards cancellation. The U.S. Department of Education will conduct a one-time adjustment this summer , but you may need to take steps to qualify. The deadline to act is June 30, 2024. Here's what you need to know.

Will I be notified if I qualify for student loan forgiveness? ›

In the announcement, ED said it will begin notifying borrowers with at least one outstanding federally held student loan, via email, with updates on potential student loan forgiveness. However, even if a borrower does receive an email from ED, it does not guarantee that the borrower will be eligible for forgiveness.

Why did I get a student loan refund check in 2024? ›

Borrowers who reach forgiveness under the account adjustment will get an email notification by the end of 2023; all other borrowers will be notified in 2024. So if you requested a refund, but you've been in repayment for at least 20 to 25 years, you may be free from your student debt — including the refunded amount.

Is the student debt crisis center real? ›

SDCC is a people-powered movement representing over 2 million supporters. Our name reflects our commitment to addressing what we believe to be a colossal unfolding disaster: the trillion-dollar student debt crisis.

Will the government call you about student loan forgiveness? ›

You might get a call from someone saying they're affiliated with Federal Student Aid (FSA) or the Department of Education. (They're not.) They'll say they're following up on your eligibility for a new loan forgiveness program, and might even know things about your loan, like the balance or your account number.

What is the real problem with student loan debt? ›

Student loan debt appears to stress social programs and increase economic disparities between different social groups. 24% of Medicaid users hold a postsecondary degree. The financial benefits of a bachelor's degree decline 0.98% annually for men and 0.75% for women.

Who actually holds student loan debt? ›

Federal student loans are owned by the U.S. Department of Education while private student loans are owned by the financial institution that granted them.

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