Steam Support :: Steam Wallet Gift Card Scam (2024)

FAQs

Steam Support :: Steam Wallet Gift Card Scam? ›

The Steam Wallet card scam is a more elaborate form of the Steam gift card scam. In this scenario, scammers may pose as Steam support representatives, claiming that the victim's account is at risk or compromised. They then instruct the victim to purchase Steam cards to secure their account or resolve the issue.

This scam works when a scammer promises to exchange games with you, usually by asking you to provide them with a Steam gift card for a specific game. However, once you give them the gift card, the scammer may cut off communication or send you a game you didn't ask for.

Fake daddies can scam multiple victims at a time.

Gift cards are especially enticing because they're virtually impossible to track or refund. Popular gift cards requested from a scammer are Google Play, Amazon, Apple cards, or Steam cards.

A chargeback is initiated by the bank on their customer's behalf and is commonly used to return funds in cases of fraud or unauthorized use of the payment method. A refund requested is submitted by the customer directly to Steam. You can request a refund for nearly any purchase on Steam—for any reason.

The first step is to contact Steam whether by going to the retail store you got it from or making a phone call to customer support. In a case where you went back to the retail store, the customer service rep on duty can scan your cards to confirm if it's eligible for a refund.

Steam wallet currency is exclusive to the Steam platform once you have added the funds. It will never be possible to convert wallet funds back to real money.

Once a Steam Wallet Code has been redeemed on an account, the wallet funds are then tied to that account; they cannot be moved or withdrawn to a bank account.

Steam Gift Cards and Wallet Codes work just like gift certificates, which can be redeemed on Steam for the purchase of games, software, and any other item you can purchase on Steam. You can find Steam Gift Cards and Wallet Codes at retail stores across the world in a variety of denominations.

Accounts with few followers, stock imagery, or zero posts are probably not real. Many fake sugar daddies have these types of profiles. They ask you to send them money. A real sugar daddy has no need for your cash (they're rich, after all) and won't ask their sugar baby for money in any format.

They'll sometimes commence the dialog with a friendly or sexy message prior to moving to financial matters. They'll tell you they are wealthy and brag of the money, homes, or autos. If their sentence structure is poor or they earn frequent mistakes in their writing, it's a red light that they can be lying.

How do I contact Steam support about a scam? ›

How do I contact Steam Support? Visit https://help.steampowered.com for help with your issue. Select the most relevant option on the page and the Help site will guide you to self-solve the issue or send a help request to the Steam Support team.

Any claim that you've been accidentally or falsely reported for fraud or any other infraction is a scam. Do not follow any instructions provided by anyone claiming to have accidentally reported your account.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Scammers are drawn to Steam cards because of their monetary value and the relative anonymity they provide, so answering the question of why would a scammer want a Steam card is easy. Once the scammer obtains the card's code, they can quickly redeem it on their own Steam account or sell it on the black market.

Steam Wallet Gift Cards that have been activated but not redeemed yet are normally refundable at retail. If you already have given the codes to the scammer, please keep the Steam Wallet Gift Cards and the receipt and report the incident to your local police department.

Dating sites and social media are hotspots for fraud. Here, scammers invest time building friendly or romantic connections online, gaining victims' trust before requesting gift cards. They'll convince them the cards are for emergencies or transportation to finally meet in person, then disappear once they get the money.

Steam Gift Cards and Wallet Codes work just like gift certificates, which can be redeemed on Steam for the purchase of games, software, and any other item you can purchase on Steam. You can find Steam Gift Cards and Wallet Codes at retail stores across the world in a variety of denominations.

Scammers heavily favor gift cards like Steam Wallet gift cards for payment, and that's because of the unique nature of gift cards. They have: Poor tracking: Unlike typical merchandise, most storefronts like Steam don't have a way to trace each gift card.

Funds in your Steam Wallet may be used for the purchase of any game on Steam or within a game that supports Steam transactions. You'll have a chance to review your order before it's placed.

Steam Trading Cards are virtual cards, earned by buying and playing games on Steam, that can be crafted into badges that grant rewards. Collect a set of cards to earn items that help you customize your profile and show off your gameplay.