Start the Service Manager Server (2024)

<![CDATA[ ]]>Install > Install the Service Manager Server > Start the Service Manager Server

Start the Service Manager server so that users can connect withclient sessions. You can start the server from the Windows command prompt or from Windows services. Click a method below to view instructions for starting the server using that method.

Start the server from the Windows command prompt

1. Open the Windows command prompt on the Service Manager server. Click Start > All Programs >Accessories > Command Prompt.

2. Change directories to the RUN folder of your Service Manager installation. For example, C:\Program Files (x86)\Micro Focus\Service Manager 9.60\Server\RUN.

   Caution Before proceeding to the next step, check that the HPESM_pdf.txt file exists in this folder. Do not delete or modify this file; otherwise the server will fail to start. Additionally, if you have copied the HPSM7_pdf.txt or HPSM_pdf.txt file from the RUN folder of a previous server installation, you are recommended to delete it.

3. Type the following command:

   sm -httpPort:13080 -httpsPort:13443

   Tip You can omit the httpsPort parameter if SSLis not enabled in your Service Manager environment.

   Note You can omit the httpPort and httpsPort parameters if you provide themin the Service Manager initialization file (sm.ini).

   See Also

   How to Find Your Microsoft Office Product Key

4. Press Enter.

   Caution Leave the command prompt open while the Service Manager server runs. Closing the command prompt window stopsService Manager immediately without cleaning up any processes orreleasing any record locks.

Start the server from Windows services

1. From the Windows Control Panel, clickAdministrative Tools > Services to open the Services applet.
2. In the Services list, select the Service Manager 9.60 Server service.

3. Click Start to start the service.

   Windows displays a message that the Service Manager service is starting.After several seconds, the service starts and displays Started in the Statusfield. If the Service Manager service does not start, contact customer supportwith any error messages.

Start the Service Manager server so that users can connect withclient sessions.

Note You may encounter out-of-memory issues when the Service Manager server is highly loaded. To avoid the issues, we recommend that you run the ulimit -d unlimited command to set the heap size to unlimited before starting the Service Manager server.

1. Run the following command to go to the RUN directory of your Service Manager:

   cd <install path>/ServiceManager 9.60/RUN

   Caution Before proceeding to the next step, check that the HPESM_pdf.txt file exists in this folder. Do not delete or modify this file; otherwise the server will fail to start. Additionally, if you have copied the HPSM7_pdf.txt or HPSM_pdf.txt file from the RUN folder of a previous server installation, you are recommended to delete it.

2. Type the following command, and then press Enter.

smstart