SSL certificate activation and installation for domain(s) hosted on Namecheap hosting servers
If you have a single domain PositiveSSL or EssentialSSL certificate and a Shared Hosting plan with Namecheap, we encourage you to install your certificate using our two-click cPanel SSL Plugin. If your certificate or hosting package is not supported by our cPanel plugin, but you still wish to perform the installation yourself, you may find useful these articles for CSR (Certificate Signing Request) generation and SSL installation. In case for some reason, you do not want to do the installation yourself, or you messed up, refer to the instructions below. Note: If you have a reseller server and need to install the certificate for your customer’s website, you can generate the CSR code on your side in cPanel or WHM using the option SSL/TLS manager > Generate Certificate Signing Request. You might also submit a ticket to us for CSR generation. Since Reseller hosting requires special rights to access any account, we are not able to install the certificate for you on a Reseller server in Live Chat. The CSR generation and certificate installation in this case can be done in a ticket only. To generate a CSR, you will need to contact our SSL department via Live Chat or email us to [email protected] and provide us with answers to the following questions: Note For HTTP-based validation, you need to upload a text file into into a particular directory of your website ( Note: If you have activated the certificate with domain.com or www.domain.comindicated as FQDN (Fully Qualified Domain Name) in your CSR code, please make sure that the file is availablevia http://domain.com/.well-known/pki-validation/file.txt . In thiscase, www.domain.com is considered to be under your control as well Content of the file shouldn't be changed in any way, as Comodo (now Sectigo) validation system is case sensitive. In case of the CNAME-based validation, you need to create a certain CNAME record in the DNS Zone Editor of your cPanel account. The record can be retrieved on the certificate details page after the certificate activation. The order processing by a Certification Authority may take about 2 hours. If the certificate is not delivered within 2 hours, please review the I have not received my SSL certificate troubleshooter for help. Once the certificate is installed, you can securely access your website at https://www.example.com
More details on each of these options can be found here.
Associated articles
What is a Certificate Signing Request (CSR)?
What is an RSA key used for?
How do I activate an SSL certificate