Squarespace Help (2024)

FAQs

Does Squarespace have 24-7 customer service? ›

Chat with us in English, or send us an email and we'll respond within 12 hours. Live chat is available in your language Monday-Friday, from 10:00 AM to 4:00 PM CET.

Squarespace doesn't have a Customer Support number. Instead, we have real humans answering your questions 24/7 via our online support channels, like email and X. We offer 24/7 online support via email and X, formerly known as Twitter. Live chat is available during most weekdays.

Squarespace Review Summary

Squarespace's blogging feature is more powerful and versatile than most competitors, and it also scores well for support.

Key Squarespace alternatives mentioned include Wix with its drag-and-drop interface and extensive app integrations, WordPress for extensive customization and a vast library of plugins, Shopify for comprehensive e-commerce solutions, Weebly for simplicity and blogging, Webflow for advanced design capabilities, and Disco ...

Need help? Call our Customer Success team available 24/7 to Suite Elite Members on Square at (855) 700-6000. When you call in, you will need a customer code unique to your Square account, which you can find here.

One of the main disadvantages of Squarespace is its limited customisability. While the platform offers a wide range of templates and design options, it can be difficult to make significant changes to the layout or functionality of your website.

You can call Square Support at 1-855-700-6000 Monday to Friday, 6 AM to 6 PM PT.

Anthony Casalena, the founder and CEO of Squarespace, owns one third of the company, according to a regulatory filing ahead of its planned public offering. Forbes estimates his fortune at $3 billion.

Bottom line: While Wix and Squarespace both excel with their intuitive website builders, Wix offers more customization by putting fewer limitations on how page elements can be placed or structured. For those seeking more design flexibility and responsiveness, Wix Studio emerges as the ideal solution.

Do professionals use Squarespace? ›

The answer is yes. Many web designers use Squarespace as a platform for their portfolios and to build websites for their clients. Squarespace is known for its user-friendly interface, drag-and-drop functionality, and its professionally designed templates.

Pricing and Features: Google Domains provides straightforward pricing with no hidden fees and offers a basic set of domain management features. Squarespace, on the other hand, offers more extensive website-building tools alongside domain registration, but at a higher cost.

While Squarespace is not inherently bad for SEO, it may not be the best choice for users with advanced or specific SEO requirements. For most small to medium-sized websites, it provides sufficient capabilities to achieve good search engine rankings.

Squarespace wins on the template front; its template designs are easily some of the best on the market. The company offers numerous high-quality, modern templates for users to choose from. Each template translates seamlessly to a mobile device.

Business hours are Monday - Friday, 5:30AM to 8PM EST. Messages sent outside these hours will receive a response within 12 hours. What is Acuity Scheduling? Join our active community of Squarespace users and professionals for advice, inspiration, and best practices.

Phone. You can call Square Support at 1-855-700-6000 Monday to Friday, 6 AM to 6 PM PT. There may be a wait when you call, so feel free to use our callback option if you can't wait on the line.

We don't offer extensions on outstanding payments. However, we have a 15-day, automatic grace period. Your site will expire 15 days after payment is due. You can reactivate the expired site after you make a payment.

We automatically issue a full refund for annual website subscriptions canceled within 14 days of purchase. We don't offer refunds for: Annual plans canceled after 14 days following the first payment. Monthly plans.