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The latest reports from users having issues in St. Petersburg come from postal codes 33707, 33710, 33703, 33701, 33705, 33702, 33713 and 33711.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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Problems in the last 24 hours in St. Petersburg, Florida
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in St. Petersburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near St. Petersburg, Pinellas County, Florida
The most recent Spectrum outage reports came from the following cities:Pinellas Park, St. Petersburg, Largo and Seminole.
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| City | Problem Type | Report Time |
|---|---|---|
 Pinellas Park | Wi-fi | |
| St. Petersburg | Phone | |
| Largo | Wi-fi | |
| St. Petersburg | TV | |
| St. Petersburg | TV | |
| St. Petersburg | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near St. Petersburg, Florida
Latest outage, problems and issue reports in St. Petersburg and nearby locations:
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
I cannot believe how rude and condescending the support team at @GetSpectrum is.The @Ask_Spectrum CS supervisors act like they have a law degree because they can read a clause from a TOS agreement.I would like to have this installation fee for transferring my service removed.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It’s working now, but it’s been stalling like this for the last three days for no apparent reason. I’m working & the internet light on router goes off. About a minute later the modem lights indicate that no internet is being received.What’s causing this persistent issue?
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
So @GetSpectrum charges me twice for the same movie on two separate dates on my recent bill. Confused, I called and asked why I would rent the same movie twice and they said would refund the money of the movie rental. Which they did not. Once again, stellar customer service 👌🏼
- Benny Barrette (@B3nzin0) reported fromSt. Petersburg, Florida
@Ask_Spectrum It's not today bits every other day. Yet you want me to pay full price and spend 45 mins on a line to tell them it y'all's problem not my modem. Get spent
- Dena Brannen (@denabrannen) reported fromSt. Petersburg, Florida
@Ask_Spectrum May I ask how long these issues are going to continue? I cannot get any service through my internet. I’m incredibly frustrated.
- maya nicole 🌺 (@MayaaaaNicoleee) reported fromSt. Petersburg, Florida
@Ask_Spectrum why tf my internet not working 😭
- Chris Michalik (@Chris_Michalik) reported fromSt. Petersburg, Florida
@Ask_Spectrum Going to need a credit to my account for this outage. I don't pay for service to go down as often as yours does.
- Dexter Cuthbert (@CuthbertDexter) reported fromSouth Highpoint, Florida
@GetSpectrum Hey spectrum. It's not fear for a customer to be 3 hrs on the phone for your service. Your call/c say they can't help either with a simple request.
- ken (@queenkengrie) reported fromSt. Petersburg, Florida
contrary to popular belief, Hell isn’t a hot and fiery place where you’re physically tortured for all of time. Hell is actually just an eternity spent on the phone with @GetSpectrum’s customer support, which is infinitely worse.
- Dena Brannen (@denabrannen) reported fromSt. Petersburg, Florida
@Ask_Spectrum I have no internet at this point. Please let me know what can be done to correct this issue. I work remote in healthcare and need access. Thanks.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
I wish @Ask_Spectrum & @GetSpectrum would notify customers before doing scheduled maintenance on their network.I was halfway done with a new blog post about the upcoming @Apple iPhone 12 and blam - all four tires go flat.There is no reason why notifications can’t be sent out.
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
Well as per usual there’s yet ANOTHER outage (always late at night when they think no one is using the Internet) from good ole @Ask_Spectrum @GetSpectrum this is like the fourth time this has happened. I am trying to get work done and now I can’t!!
- Benny Barrette (@B3nzin0) reported fromSt. Petersburg, Florida
Let me get this straight. I call @GetSpectrum to talk about how much they have outages. Like when I log in you state its down. Lady on line says I have to call tech and get my equipment tested. It's your effing systemmmmmm. Not mine. So. The question is. Back to wow or what?
- Ken Apperson (@KenApperson) reported fromSt. Petersburg, Florida
@Ask_Spectrum Called to upgrade a few weeks ago. Was told there would be a $50 fee to upgrade. No install required. Cancelled service. Now I find out I had to pay for a full months service because I was 6 days into the billing cycle and you don’t prorate. Was a customer for years
- Bailey Martindale (@BaileysBabbling) reported fromSt. Petersburg, Florida
@GetSpectrum convinced me to switch from AT&T but failed to mention I’d never have cell service. Today my phone is completely booted off service & They dont allow reg chat support to get help on mobile & I can’t call without cell service. Thanks for screwing me #spectrumoutage
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum The second reboot fixed it, but why so many problems with service lately?Both of my neighbors were complaining to me yesterday about how spotty their @GetSpectrum service is.Why is this so difficult, it’s your core business.When are you going to improve service & support?
- Amory Oberlander (@oscar_bravo_1) reported fromSeminole, Florida
@GetSpectrum definitely don’t get it. It’s the worst. #spectrum #internet #badservice
- Justin (@clearwatereagle) reported fromSeminole, Florida
I have had enough of @Ask_Spectrum & their awful pricing for internet. I could have the exact same speed for $30/mth less if I could get @WOWCare but Spectrum has a monopoly on my area so I can't. What utter crap this is when you have no choice in a service provider.
- Rob Tanner (@Mr_RobTanner) reported fromBoca Ciega, Florida
@Ask_Spectrum 33772 “planned outage” eta of back on? I work second shift and just got home and no internet. Sucks.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It was a scheduled maintenance issue @Ask_Spectrum Its been fixed now, but it put me about two hours behind schedule. Can’t you find a way to alert customers before you shut down? I’d sign up for alerts.I lost three good paragraphs I had to totally rewrite because of this.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- jOSH 🥇 (@Jayydotloww) reported
HOW TF IS MY INTERNET STILL DOWN @GetSpectrum
- 🌎🐘Wendy🐘🌎 (@KissMyA73777782) reported
I went to @GetSpectrum to return equipment. They wouldn't take it because I wasn't wearing a mask. I said I had a medical exemption but they didn't care. When I put the equipment on the counter they jumped back 2 ft like it had COVID. I left it on the counter. **** you Very Much!
- Lorita (@florias_lori) reported
So @GetSpectrum increased the internet bill this month & a lot of customers are upset to see that Spectrum doesn't care about anyone during the pandemic. Spectrum is the type of company who says we can register a complaint but nothing gets fixed.
- Rev. Lenell-objectivity is love (Cryptocurrency?) (@ReverendLenell) reported
@Ask_Spectrum someone is calling from this number has called & hung up so many times I am filing a federal complaint. Enough. Yeah I owe $100 which would have been paid if when I returned my equipment, it was told to me I owed it at that time. Harassment is illegal. 2186737096
- Pierre B (@VraiPBJ) reported
@Ask_Spectrum Same issue a lot of people are reporting. A device will look like it’s connected to WiFi but there’s no internet connection. Happening in zip code 10028
- Donna A Musella (@DonnaAMusella1) reported
@Ask_Spectrum Yes you can turn all of us poor souls back on, we are in quarantine, sick alone, waiting on money to pay your bill, and you guys think this is another day! We are in an epidemic, and facing a huge storm and you now have decided to shut us off, leaving us in the dark thank you so
- The Call Out Queen (@mle132) reported
@GetSpectrum why did my bill increase by $5 but my service has not improved at all? Pretty sure that’s called #theft and #deception and is bad business practice...what the heck.
- angela pryor (@lurose7639) reported
Why am I @TheRealDaytime watching the same show as yesterday? Is this a @Ask_Spectrum problem, or is it a @TheRealDaytime problem?
- Rob Belics (@RobBelics) reported
@Ask_Spectrum I'm without a phone for a week because Assurant has no phones and you won't lend me any from your store. Assurant says they won't have any for two weeks. Can you help me?
- Rob Belics (@RobBelics) reported
@Ask_Spectrum You also don't seem to be able to take care of your customers when their phones break, either. I didn't drop mine or break it. It just quit working. Assurant is no help.
