A spam text is a text message sent to a mobile phone marketing a particular product or service.
These texts can have many purposes. For example:
Claims management – these mainly concern personal injury claims and claims for mis-sold payment protection insurance (PPI).
Debt management – these messages offer various types of debt management services.
If you receive a text message from a sender you are familiar with, or from a shortcode (a shortcode is usually 5 digits long but can be up to 8), reply ‘STOP' to the telephone number or short code shown in the text message.
This will inform the sender that you no longer wish to receive their text messages.
However, if the text message is from an unknown sender, or from a sender you are not familiar with, we recommend you don't reply.
Responding to the text will confirm that your number is active and might actually result in you receiving more messages, or even voice calls.
Instead, you may report the text to your network operator.
To report a spam text, forward the text to 7726.
7726 is a number all mobile customers using UK networks can text to report unwanted SMS messages or phone calls on a mobile. The number ‘7726’ was chosen because it spells ‘SPAM’ on an alphanumeric phone keypad – that’s a handy way of remembering it.
You will not be charged for sending texts to 7726.
