Some emails that I delete or move from web email remain in my inbox on gmail app. (2024)

FAQs

Some emails that I delete or move from web email remain in my inbox on gmail app.? ›

Filters or forwarding settings: Check if you have any filters or forwarding settings configured in Gmail that may be affecting the behavior of your emails. These settings can automatically move emails back to your inbox or apply labels, overriding the deletion action.

Filters or forwarding settings: Check if you have any filters or forwarding settings configured in Gmail that may be affecting the behavior of your emails. These settings can automatically move emails back to your inbox or apply labels, overriding the deletion action.

Try going into Gmail settings, pick the account, make sure sync mail is ticked, go to manage labels, make sure primary, (and social and promotions if you use these catergories) is set to sync. Once complete, go into Gmail through the browser, not the app, delete or read anything that's new, reboot device.

Clear Cache of the Email App:Sometimes, the app's cache can get corrupted, leading to performance issues. Clearing the cache can help. To do this, go to Settings > Apps & notifications > See all apps > [Your Email App] > Storage & cache > Clear Cache.

There may be an issue with the email app you are using. You can try to delete all messages on Gmail in your web browser as you shouldn't experience any issues with this method. Alternatively, you can try the Clean Email app to remove all messages easily and fast.

Emails might skip your inbox if they have been accidentally archived, deleted or marked as spam.

This issue can be caused by a few different things, but the most common cause is a conflict between a retention policy and a retention label. To fix the issue, you can try the following: Check the retention policy for the inbox folder. Make sure that the policy does not prevent deletion of emails.

If you find that messages are returning to the Inbox after a Delete, Junk, or Archive action, it could be that your Trash, Junk (or SPAM), or Archive folders are not mapped correctly.

To correct this, you need to set your phone so that it tells the mail server which e-mails you have chosen to delete. The server will then remove the deleted messages from its inbox and send them to its own trash or junk folders.

Check Your Server Settings

For POP accounts, verify that your email client is set to remove messages from the server after they've been downloaded. Sometimes, if this setting isn't enabled, deleted emails may continue to reappear in your inbox.

Why don't my emails delete on my phone when I delete them on my computer? ›

This behavior is probably the result of your email program on your local computer being set up as POP3. If your email program and your mobile device are set up to utilize POP3, then each device will download "NEW EMAIL" from the server to that device.

On Gmail, for example, deleted emails are stored in your trash folder for up to 30 days before they get deleted permanently. Once an email has been erased permanently, and can no longer be found in your bin folder, retrieving it becomes almost impossible.

Scroll to the Email and chat auto-deletion setting and choose an option: Do not delete email and chat messages automatically. Then click Save.

A: Your phone isn't communicating properly with your e-mail provider's server. As a result, when you delete a message, it disappears from the inbox on your phone but remains in the inbox on the mail server.

When you delete a message, it stays in your trash for 30 days. After 30 days, the message is permanently deleted from your account and can't be recovered.

Open Mail and go to your Inbox. Tap Edit in the upper-right corner, then individually select the emails that you want to delete, or tap Select All. To select multiple emails quickly, swipe down through the checkboxes. Tap Trash or Archive.