Solving Problems Accessing Funds | PayPal US (2024)

FAQs

Why wont PayPal let me access my money? ›

Account limitations prevent you from completing certain actions with your account, such as withdrawing, sending, or receiving money. These limitations may be implemented when we see activity that seems unusual or suspicious. This is intended to help protect both buyers and sellers.

There may be a limitation on your PayPal account that prevents the transfer. Remove the limitation to restore your full account functionality. Your debit card or bank account may not be eligible to process the instant transfer. Select a different bank or card that supports instant transfer from PayPal.

Causes of PayPal Not Working

The site itself could be down, or you may have an unverified account or not enough money in your account. There's also a chance that you haven't confirmed your bank account or card. Luckily, there are simple ways to address common issues with PayPal.

PayPal may not be deducting money from your bank account due to various reasons like insufficient funds, incorrect bank account information, or a delay in processing the transaction.

User reports indicate no current problems at Paypal

A Paypal account can also be usedto receive funds or transfer money to other paypal users. Money can be deposited to a Paypal account through a checking account or credit card.

Relying on data and thorough understanding of your overall shopping behavior, we're able to detect any anomalies from your usual buying pattern immediately. If a suspicious or out-of-the-norm spending activity is found, we may block it to safeguard your account from potential fraud.

We may hold payments for various reasons based on the account's activity. Log in to your account and click on Know your options under your PayPal balance to learn why we are holding your payment and how you can release it. You're a new seller with PayPal or an established seller who has opened a new account.

Go to Wallet. Click Transfer Money. Click Withdraw from PayPal to your bank account. Select Instant (Free) or Standard (Free).

Our system can't always match details, causing an error message. For example, if you're not the primary account holder on a family mobile plan, the details won't match. Spelling variations, a maiden name, or other mismatches will also cause this error.

If you have additional questions, talk to an expert at: 1-402-935-2050.

Why won't my PayPal payment go through? ›

Contact your card issuer or bank for more information. Your card details are outdated. Update the expiration date or billing address associated with your credit or debit card. Your PayPal account is limited.

You may just need to clear your cache and cookies from your internet browser. If you can't log in because you forgot your password, proceed straight to PayPal. Enter your email to have a new password sent to you.

Problems accessing funds

1 Your account has been limited. 2 We've placed a hold on funds for a specified amount of time. 3 We've placed a reserve on your account.

Occasionally, Paypal blocks the use of a particular card, a bank account or your balance if there may be a higher-than-normal level of risk associated with the transaction.

If your payment is being declined, here are the most common reasons: Your payment was declined by your bank or card issuer. To protect your privacy, your card issuer or bank doesn't tell PayPal why your card was declined. Contact your card issuer or bank for more information.

Why are my funds inaccessible or on hold? PayPal may place a hold or restrict your account activity if we need a little more information from you about a transaction, your business, or your account activity.