ServiceNow | n-1 Compliance
Remember, with each release, your organization must comply with then-1 model.n-1 requires companies toupgrade to either the newest version of the platform or the previous release, meaning ServiceNow users must now migrate off of the San Diego release to either Tokyo or Utah.
Needing Upgrade Help?
When it comes to upgrades, implementations, or anything ServiceNow-related, Elite Partner,Infocenter, can help. Infocenter can perform the entire ServiceNow upgrade for you and is available for post-upgrade support (DEVSHOP™) saving you time and resources, and the hiring of a part or full time ServiceNow admin.Contact us todayfor more information.
Future Versions:
More info coming soon on:
ServiceNow Vancouver (Q3 2023)
ServiceNow Washington DC (Q1 2024)
ServiceNow Utah
*Latest Released Version*
Check out ServiceNow Utah’s latest and greatest features here.
ServiceNow Tokyo
Release Date: Q3 2022
ServiceNow Tokyo’s release came with exciting new and enhanced features across an array of products including:
- IT Service Management (ITSM)
- Strategic Portfolio Management (SPM)
- Employee Workflows (HRSD)
- IT Operations Management (ITOM) (CMDB)
- IT Asset Management (ITAM) (HAM, SAM, Enterprise Asset)
- Customer Workflows (CSM, FSM, Healthcare & Life Sciences, Playbook Experience)
- Automation Engine
- Financial Services Operations (FSO) for Banking & Insurance
- Telecommunications Service Management
- Manufacturing & Public Sector Digital Services
- Technology Provider Service Management
Version: ServiceNow San Diego
Release Date: Q1 2022
ServiceNow San Diego release features full article here highlighting what’s new and enhanced in:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- Employee Experience (HRSD)
- Safe Workplace
- Customer Service Management (CSM)
- Strategic Portfolio Management (SPM) (Formerly ITBM)
- Security Operations (SecOps)
- Legal Service Delivery
Version: ServiceNow Rome
Release Date: Q3 2021
ServiceNow Rome release features full article here.
ServiceNow Rome was released Q3 of 2021 with early options below:
The next releases after Rome include ServiceNow San Diego (Q1 2022) and ServiceNow Tokyo (Q4 2022).
Version: ServiceNow Quebec
Release Date: Q1 2021
ServiceNow Quebec release features full article here.
ServiceNow Quebec was released Q1 of 2021 with early options below:
- Q4 2020: Early Release Program Registration Opens
- Q1 2021: Early Availability Begins
The next releases after Quebec include ServiceNow Rome (Q3 2021) and ServiceNow San Diego (Q1 2022).
Version: ServiceNow Paris
Release Date: Q3 2020
Some top and enhanced and new features of the Paris release are included below. For more on Paris, read here.
- Employee Experience 2.0
- Usage Reporting
- Compliance Drift Prediction
- Charts 2.0 (Bar Charts, Pie Charts)
- Recommended Engine
- Recommended Knowledge
- Business Management Workspaces
- Favorites
- DevSecOps
- Time Cards
- Intent Topic Modeling
- M/L Mission Control
- Usability Improvements
- Announcements
- Next Best Actions
- Process Modeling/Mining
- Business Continuity Management
- Advanced Work Assignment
- Intent Based Portal
- Smart Lists
- Measure Employee Experience