Send Money Online | Online Money Transfers - Wise, formerly TransferWise (2024)

FAQs

Is Wise available in the USA? ›

Like your bank, Wise is a regulated financial institution. To comply with local regulations (the USA Patriot Act) and our banking partner agreements, we need to verify the identity of any of our customers who want to order a debit card in the US.

On 22 February 2021, the company rebranded from TransferWise to Wise.

Every cent of the $11 billion we move each month is protected. We use HTTPS encryption and 2-step verification to make sure your transactions are secure. Plus our customer service is here to help. We've got dedicated fraud and security teams if you ever need them.

Each month, London-based Wise processes more than £8 billion (nearly $9.7 billion USD) worth of international transactions. Over 13 million people and businesses use Wise, which was founded as TransferWise in 2011.

If you're based in the US and create a balance in USD, EUR, AUD, NZD, GBP, HUF, RON, CAD, TRY and SGD you can also get details to get paid like a local in these currencies. 6. Once you're fully verified, you'll be able to access your local details!

We don't run a credit check or share your number. Do not send a copy of your social security card. We handle all your private data securely, and according to data protection regulations.

Yes it is. Since 2011, more than 10 million customers have used Wise. And every month, they trust us to move their money quickly and safely.

We may close your account if you use it in a way that goes against our Customer Agreement — please check the relevant contract for your region. In some cases, for example where activity in the account goes against our Acceptable Use Policy for your region, we're able to give you more notice about closing your account.

So, you don't need a Wise Account to receive a Wise payment. However, you might find it's convenient to have a free to open Wise Account if you get paid from abroad regularly.

Typically the Wise scam: close your account for no reason and keep your money. You need to do a formal complaint to wise through the app. If they resolve it and refund your money then great, but if not y...

Is Wise FDIC insured? ›

Wise accounts aren't FDIC insured, due to its status as a non-bank, their safeguarding process protects customers and their funds to make sure they're always available whenever needed. Read more about why Wise funds aren't FDIC insured.

For example, both Wise and PayPal offer multilingual services through their online, in-app, and phone channels. And regarding safety and security, both Wise and PayPal are fully licensed and regulated, providing users with peace of mind in their financial transactions.

*Disclaimer: The current Program Bank is JPMorgan Chase Bank, N.A., see Appendix 1 of the Program Agreement for the most updated list of Program Bank(s).

Is Wise safe to keep your money in? Wise is a safe and trusted provider, which serves millions of personal and business customers around the world. As well as being regulated and licensed in the US, Wise is also overseen by a range of other global bodies, making it a safe place to keep your money.

You can withdraw money from a Wise balance to a bank account - either in the same currency of the balance, or in a different supported currency, depending on your preferences. Simply tap the currency balance you want to withdraw from in the app's home page, to see your balance in that currency, and your options.

We recently made changes in the US on how card transactions are processed. Due to these changes, we're deactivating personal Wise cards for customers registered in the US from March 2024.

We've temporarily paused issuing new Wise cards to customers in the US. Learn more here and join the waitlist. If you already have a Wise card or you're not located in the US, you're not impacted by this change. It's very simple to order your Wise card.

If you earned 10 or more USD in the 2023 calendar year across your interest-earning balances we'll provide you with a 1099-INT to comply with standard IRS tax procedures. To download your 1099: Select your profile icon (top left in the app or top right on the website) Select Statements and Reports.