SBI cautions against fake calls, messages requesting KYC verification (2024)

A new scam has burgeoned across the country in the past few months. Scamsters posing as bank officials have duped people. They call up the victim and tell him his KYC needs to be validated, offer to help him complete the procedure online and then hack into his bank account.

Country's top lender State Bank of India (SBI) has cautioned against fraudulent calls requesting KYC Verification. "Protect yourself from fraudulent calls or messages requesting KYC Verification." SBI said in a tweet. SBI has shared a 1-minute telling about the safety tips.

What is KYC verification?

KYC means Know Your Customer. It is an important step followed by banks to make sure that their customers are genuine. Which means it's not right to do verification through phone, text or email. So, if you get a call or message asking for KYC verification then remember it is a fraudulent call.

SBI has shared seven tips to avoid these frausters

1) Do not share OTP with anyone

2) Strictly avoid remote access applications.

3) Don't share Aadhaar copy with strangers

4) Update your latest contact details in your bank account.

5) Change your password at periodic intervals.

6) Don't share your mobile and confidential data with anyone.

7) Think before you click any link.

The bank has cautioned its customers to immediately report any unauthorised transaction in their bank accounts.

"If you notice any unauthorised transaction in your bank account, please report it immediately to the toll-free customer care numbers - 18004253800, 1800112211. Also please report cyber crimes on https://cybercrime.gov.in/," SBI stated.

Documents required for SBI KYC

SBI has allowed several documents which can be used by different individuals for the purpose of KYC. Individual account holders can submit passport, voter's identity card, driving licence, Aadhaar card, NREGA Card and PAN card. For the minor applicants below the age of 10 years, the ID proof of the person who will operate the account is required to be submitted to the bank.

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First Published:

10 Jan 2021, 06:59 AM IST

Business NewsMoneyPersonal FinanceSBI cautions against fake calls, messages requesting KYC verification

SBI cautions against fake calls, messages requesting KYC verification (2024)

FAQs

SBI cautions against fake calls, messages requesting KYC verification? ›

KYC means Know Your Customer. It is an important step followed by banks to make sure that their customers are genuine. Which means it's not right to do verification through phone, text or email. So, if you get a call or message asking for KYC verification then remember it is a fraudulent call.

What is the fake message of SBI KYC? ›

In a post on X, formerly known as Twitter, the bank said that fraudsters are sending fake SMS to update KYC, redeem rewards points etc. “Fraudsters will bowl you with fake SMS to update KYC, redeem rewards points etc. Don't get bowled out. Stay alert and stay safe,” reads the post.

Why is SBI asking for KYC? ›

Mandatory documents like Aadhaar card or Passport are required for different account types. Updating KYC helps prevent account freezing and comply with RBI regulations.

Does the bank call you for KYC? ›

Unfortunately, some of you may have also encountered KYC frauds through calls, where scammers, posing as bank officials request for KYC updates and issue threats, such as blocking your account unless you comply.

Does SBI send SMS for KYC update? ›

The updation of KYC has various information. In SBI, customer do get msg for updation of KYC information. The information pertaining to a customer is store in his CIF number. So whenever any information pertaining to CIF(Customer Information) is modified, updated, customer get msg on registered mobile number.

Is KYC verification safe? ›

KYC maintains the integrity of global markets and institutions and enables businesses and consumers to engage in transactions safely and securely.

How can I check my KYC status in SBI? ›

You can check your CKYC number and status online by visiting the SBI Card Website / Mobile App. Login to your SBI Card Online Account and follow the steps below: Go to My Profile and click on 'CKYC Details.

Why bank is asking for KYC again and again? ›

Also, in case the document validity is expired, the banks need to get the updated KYC documents from the customers. Re-KYC is mandatory for minor accounts who have turned major. In this case, a fresh photo of the accountholder who has attained majority is required.

Is KYC verification necessary? ›

KYC verification is crucial for mitigating financial risks, preventing fraud, ensuring regulatory compliance, and safeguarding against money laundering and terrorist financing activities.

Is KYC required every year in SBI? ›

According to the RBI Master Circular on KYC, “periodic updation shall be carried out at least once in every two years for high-risk customers, once in every eight years for medium-risk customers and once in every ten years for low-risk customers from the date of opening of the account / last KYC updation.

How to identify fake KYC? ›

KYC fraud detection: how it works

Technology plays a pivotal role in KYC fraud detection. Tools such as artificial intelligence and machine learning algorithms analyze extensive amounts of data to recognize patterns indicative of fraudulent behavior.

What is the SBI KYC call? ›

KYC means Know Your Customer. It is an important step followed by banks to make sure that their customers are genuine. Which means it's not right to do verification through phone, text or email. So, if you get a call or message asking for KYC verification then remember it is a fraudulent call.

What happens if you don't do KYC? ›

If you don't update your Know Your Customer (KYC) details when you migrate to a new bank, your account may be frozen or closed. It is important to ensure that the information on file with the bank is up-to-date and accurate in order to comply with regulatory requirements and prevent potential fraud.

Is SBI video KYC safe? ›

Even though the risk is pretty high, video KYC is considered to be a safe kind of Know Your Customer process as video-based identity verification solutions come with a promise of safety and prevent fraud. It has emerged as a game changer in the truest sense as it has simplified and expedited the KYC process.

How much time SBI takes to update KYC? ›

Once you have submitted the KYC documents to the bank branch, the bank will take some time to verify the details. However, there is no time limit for the same. In case you don't get a response within a few days, you can mail them and ask for an update.

How to check KYC status online? ›

Visit any Mutual Fund's or Registrar & Transfer Agent's (RTA) Website where you have an investment. Check for “KYC Status” link, if available. Else, visit www.cvlkra.com and click on KYC Inquiry.

Why is my bank asking for KYC? ›

For instance, when you open a bank account or apply for various loans such as Personal Loan, Business Loan or any other applicable loans, you need to complete KYC compliance. KYC helps financial institutions identify any risks associated with potential customers.

What is KYC messages? ›

KYC means Know Your Customer and sometimes Know Your Client. KYC or KYC check is the mandatory process of identifying and verifying the client's identity when opening an account and periodically over time. In other words, banks must ensure that their clients are genuinely who they claim to be.

Is KYC fake? ›

KYC scam detection involves being vigilant about unsolicited communication from unknown sources, claiming to represent financial institutions. It's important to remember that genuine banking entities will never ask for sensitive information like account details or passwords over the phone or via email.

What is asked in SBI video KYC? ›

Only Aadhaar details & PAN(Physical) required. Customer will be able to transfer funds using NEFT, IMPS, UPI etc. through YONO app or Online SBI i.e. Internet Banking.

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