Safety & Security | AO Arena (2024)

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Here at the AO Arena, your safety is our priority and we work with a range of partners, including Greater Manchester Police, to ensure that your visit is safe and enjoyable.

All of our staff, from our highly-trained security team to our customer services representatives play a vital role in keeping visitors safe and furthermore, they're supported by a range of security measures which are in operation around the clock, twenty four hours a day, seven days a week.

We take the safety and security of all our visitors very seriously. If you're coming to the arena for a show, please ensure you arrive in plenty of time to pass through our security checks and familiarise yourself with our security information below.

In addition to the high visibility security measures in place, we also employ a range of less visible methods to keep you safe and work with a number of partners who are experts in their field.

We work in close partnership with police to ensure your safety and security. You may see Greater Manchester Police and British Transport Police here carrying out Project Servator deployments. These are highly visible, unpredictable deployments, designed to disrupt a range of criminality, including terrorism. They involve officers specially-trained to spot the tell-tale signs that someone may be planning or preparing to commit a crime. On some deployments, police dogs and armed officers will be involved. The officers liaise with our staff and love to talk to our visitors about what they are doing, so feel free to chat to them.

Find out more about Project Servator here Project Servator | Greater Manchester Police (gmp.police.uk)

You can help to keep us all safe by reporting anything that doesn’t feel right. Don’t ever be concerned about reporting anything that doesn’t feel right, no matter how minor you think it is. Trust your instincts and we will do the rest.

For more information, download our Security document.