Request VA financial hardship assistance | Veterans Affairs (2024)

You can request either of the 2 financial hardship assistance options on this page, depending on your situation. To avoid late charges, including interest and other fees, you’ll need to take action within 30 days of receiving your bill.

Learn more about VA late charges and debt collection

Option 1: Request help to get debt relief

If you don’t think you can pay your copay bills, you can request help.

You can request one of these types of debt relief:

  • Request a waiverfor all or part of your balance. If we accept your request, we’ll stop collection and forgive yourdebt.
  • Make a compromise offer. If we accept your offer, we’llagree on a smaller, one-time payment to resolve your debt.

If we accept part or all of your request, you won’t have to pay the amount of the balance we agree to relieve.

Online

You can request debt relief for copay bills online now.

Request help with copay bills

By mail or in person

You can also request debt relief by mail or in person.

Fill out a Financial Status Report (VA Form 5655).

Get VA Form 5655 to download

Write a letter describing the financial issues that make it hard for you to pay your copay debt. If you want to request ahearing to help explain your financial issues, include this request in your letter.

Submit your completed form and supporting letter to the business office or health administration office at your nearest VA medical center.

Find the address of your nearest VA medical center

Option 2: Set up a repayment plan to pay your bills over time

If you can’t pay your copay bills all at once, you can set up a monthly repayment plan at any time. We’ll review your proposed payment plan based on the amount of money you owe and your ability to pay within a reasonable time. We usually require you to pay off the full debt within 3 years.

To set up a repayment plan, fill out an Agreement to Pay Indebtedness (VA Form 1100).

In paragraph 1A, tell us how much you can pay each month.

Get VA Form 1100 to download

Then submit your completed form and any other needed documentation to us.You can send these by mail, or bring them in person, to the business office or health administration office at your nearest VA medical center.

Find the address of your nearest VA medical center

What to do after we approve your repayment plan

Afterwe approve your repayment plan, you can begin sending your monthly payments. If you receive a coupon book with your approved repayment plan, please send payments to the address on the coupon. You can also make a payment by mail or in person at your VA medical center’s revenue office.

What to do if you receive new charges

Repayment plans don’t include new charges you may receive after submitting your proposed plan. If you submit your plan and then receive a bill with new charges, submit a new VA Form 1100 for the new charges.

If you keep receiving new charges, call us at 866-400-1238(TTY: 711)every 90 days to request a new repayment plan. We’re here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.

Request VA financial hardship assistance | Veterans Affairs (2024)

FAQs

How do I request a hardship claim with the VA? ›

Fill out a Request for Hardship Determination (VA Form 10-10HS). Write a letter explaining why you're requesting a hardship determination. The letter should describe the financial issues that make it hard for you to pay your copays. Submit your completed form and letter to us.

Does the VA have debt relief programs? ›

What debt repayment and relief options does VA offer? We offer 4 repayment or relief options for benefit-related VA debt: Monthly offsets. If you get VA benefit payments, we may keep (or “offset”) part or all of each payment to pay down your debt.

What is an example of a VA hardship letter? ›

I've attached a copy of my eviction notice, medical documents, a letter from my former employer, and my bank statements. I sincerely ask you to consider granting full relief of my co-debt so that I can get back on my feet, both physically and financially. Thank you so much for your consideration and time.

What is a VA form 5655 used for? ›

You'll need to submit a Financial Status Report (VA Form 5655) as part of your request for help with certain VA repayment or debt relief options. Read below to learn more about this report and how to submit one.

What qualifies for hardship? ›

To be eligible for a hardship withdrawal, you must have an immediate and heavy financial need that cannot be fulfilled by any other reasonably available assets. This includes other liquid investments, savings, and other distributions you are eligible to take from your 401(k) plan.

What is proof of hardship? ›

Depending on your situation, you might submit documents such as an unemployment notice, medical bills, military orders or a divorce decree. It's also helpful to provide verification of all sources of income (paystubs, W-2s and 1099s) as well as account statements to show your current financial status.

What does the VA consider a financial hardship? ›

Minor hardships are insufficient; the VA needs to find that the financial hardship is “extreme.” Getting collection notices from credits, facing eviction or foreclosure, needing to file bankruptcy, or having your utilities cut off – these extreme conditions may be sufficient for expedited treatment of your disability ...

Can I borrow money against my VA disability? ›

You cannot take out a loan on your VA disability. However, disabled veterans can qualify for various loans designed specifically to provide benefits to them, such as a VA loan for buying a home.

How to get VA debt waived? ›

How do I request a waiver? You'll need to submit these 2 items: A Financial Status Report (VA Form 5655) A personal statement that explains why you feel you shouldn't have to repay the debt.

What are hardship circ*mstances? ›

“Hardship” is a subjective and flexible term. There's no set legal definition for hardship in every circ*mstance. However, most courts recognize a hardship as having one or all of the following factors: A long-term negative financial impact on a party. Deprivation, suffering, or adversity for one or more parties.

How do you write a hardship request? ›

To write a proof of hardship letter, you should introduce yourself, describe your financial hardship, detail how long you expect the hardship to last, request a specific type of mortgage relief, and explain how that relief will help you get back on track with your loan payments.

What is financial hardship? ›

You are in financial hardship if you have difficulty paying your bills and repayments on your loans and debts when they are due.

Can veterans get debt forgiveness? ›

Veterans and active-duty service members might qualify for Public Service Loan Forgiveness. Under this program, borrowers can have their loans forgiven after working ten years for an eligible non-profit organization or government agency and making 120 qualifying monthly payments.

What is the VA debt reduction program? ›

One of the most comprehensive education support programs in the nation, EDRP provides up to $40,000 a year—or $200,000 over a 5-year period—in loan repayment. Payments cover tuition and other educational and living expenses, including fees, books, supplies, equipment/materials and laboratory costs.

What is a VA Form 40 10007? ›

Equal to VA Form 40-10007 (Application for Pre-Need Determination of Eligibility for Burial in a VA National Cemetery).

What is a good hardship letter? ›

Keep it brief, but be sure to add all necessary details. Focus only what has currently happened and how that has impacted your ability to make the payments. List what you have done to try to resolve the hardship. For example, you reduced your expenses, picked up a second job, etc.

What is a hardship deferment request? ›

A deferment is a period during which you are entitled to postpone repayment of your loans. Interest is not generally charged to you during a deferment on your subsidized loans.

How do you show undue hardship? ›

Generalized conclusions will not suffice to support a claim of undue hardship. Instead, undue hardship must be based on an individualized assessment of current circ*mstances that show that a specific reasonable accommodation would cause significant difficulty or expense.

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