Reload fees imposed by agents of Touch 'n Go (2024)

FAQs

Is there a fee for touch n go credit card reload? ›

TNG Digital will impose a 1% fee on all credit card reloads for its Touch 'n Go eWallet service, starting from 23 February 2024. The company has announced that reloads made through DuitNow transfers and debit cards will remain free, aiming to promote these as cost-effective alternatives for users.

If there is a complete eWallet account restriction, you will not be able to access the eWallet account. If only certain features are restricted, reloading using debit/prepaid/credit cards is disabled. However, you can still reload the eWallet using alternative methods such as a reload pin or DuitNow transfer.

Redeem Your Points! Change your credit card points or rewards points. Reload your Touch 'n Go eWallet at your nearest stores; 7eleven, 99speedmart, Caring, KKmart, Shell, Watson & etc.

A cash reload fee is a fee for adding money to your card at a retail location. Generally, the retail location will charge a fee for reloading cash. Most prepaid cards provide other options for loading money to your card, such as direct deposit, without a fee. Direct deposit may save you money.

SME merchants accepting payment via Touch 'n Go eWallet static QR code will be charged 0.5%. Was this article helpful?

You can reload your enhanced TNG card from your Touch 'n Go eWallet balance. If you have insufficient Touch 'n Go eWallet balance, you can first top up your Touch 'n Go eWallet balance via DuitNow Transfer, Debit/Credit Card or Reload PIN before selecting the TNG card to be reloaded.

According to a statement by TNG Digital (TNGD), the fee is to “curb excessive cashing out of credit card balance to bank accounts and offset the heavy cost of credit card reload which TNGD has been subsidising since its inception”. Alan Ni, CEO of TNG Digital, further explained the move in the statement.

A dormant fee of RM2. 50 will be imposed annually and will be deducted from their remaining eWallet balance. Any remaining eWallet balance from an account that remains “dormant” for a period of seven (7) years, will be transferred to the Registrar of Unclaimed Money.

Yes, there will be a one-off card application fee of RM15. 00 (includes delivery fee of RM5) and an annual fee of RM8. 00 (waived for the first year). For example, if you applied for your Visa card on 1 January 2023, the annual fee will be charged on 1 January 2024, 1 year after your application.

All successful Touch 'n Go card reloads are immediate, however your transaction history will be updated after 24 hours from the time of the actual transaction.

What is the reload pin limit for Touch n Go? ›

Are there any limitations when using Reload Pins to reload my eWallet account? Yes, each user is only able to reload up to a maximum of RM8,000 via Reload PINs, each calendar month. Do note that all reloads done by TNG Reload PIN are deemed as Non-transferable Funds in your eWallet.

For Cash In via eWallet home screen:

Step 1: Tap the "Reload" balance icon. Step 2: Select "GO+ Balance". Step 3: Select cash in via “eWallet Balance” or “DuitNow Transfer” and then follow through with the instructions.

Linking your bank account or credit card to our eWallet is straightforward. Simply add a new funding source in the app and follow the instructions on the screen.

8.1A If you add electronic money into your Account (or where applicable, your Boost Bank Account) using credit card, please note that there is a 1% convenience fee incurred on the Cash-In amount, if you have exceeded your Convenience Fee Waived Limit.

Yes, there will be a one-off card application fee of RM15. 00 (includes delivery fee of RM5) and an annual fee of RM8. 00 (waived for the first year).

The cash advance fee will increase to the greater of 3.5% or $4.00 for Latitude 28° Global Platinum Mastercard^®, Latitude GO Mastercard^® / Latitude GO Platinum Mastercard^®, Latitude Gem Visa, Buyer's Edge, CreditLine and Care Credit, Latitude Infinity Rewards Visa, Latitude Low Rate Mastercard^®, Latitude Eco Mastercard ...