Q&A in Microsoft Teams meetings (2024)

Set up Q&A

Set up Q&A for large, structured meetings, like town hallsorwebinarsto help manage questions from attendees.

From Outlook

Open a new calendar event.
Select Meeting Options at the top of the window.
Go to Enable Q&A and select the Yes toggle.

From Teams

Before a meeting

Open a meeting you organized in your Teams calendar.
Select More options > Meeting options.
InEngagement , switch theQ&A toggle to Yes.
Select Save.

During a meeting

Join a meeting you organized in Teams.
Select More actions in the meeting controls.
Select Settings >Meeting options .
In Engagement , turn on the Q&A toggle.
Select Save.
See Also
Use end-to-end encryption for Microsoft Teams calls Know about apps in Microsoft Teams - Microsoft Teams What is Microsoft Teams? - Microsoft Support Unveiling Microsoft Teams vulnerabilities: risks and protections

Note:Q&A is available to attendees during the meeting in the meeting window and as a tab in meeting chat.

Best practices for setting up Q&A

In your meeting options, there are additional settings you can apply for a smoother Q&A experience:

In Roles , add co-organizers inChoose co-organizers: Co-organizers can help youmoderateand manage theQ&A.
Turn the meeting chat off(optional): If you don’t want attendees to use the meeting chat in addition to Q&A, select Offfrom the Meeting chat dropdown menu.

Moderate Q&A questions

Turn on moderation to review and approve questions before they appear in the Q&A feed. Replies won't be moderated.

To turn on moderation for Q&A:

Select Q&A in the meeting controls.
In the Q&A pane, select Q&A settings .
Turn on the Moderate questions toggle.
Select Save.

Notes:

Once you turn on moderation, it can't be turned off.
Q&A moderation capabilities are limited to organizers and co-organizers.

If you've turned on moderation, you’ll see three headings in the Q&A thread:

In review: New questions will appear in theIn review tab. Any moderatorcan review questions.
Published: Published questions will be moved to the Publishedtab and visible to all attendees.
Dismissed: Dismissed questions can be published later, if desired.
See Also
Configure teams with protection for highly sensitive data

Attendee Q&A experience

Attendees can engage in Q&A from Teams for desktop, mobile and web. Attendees will only see a single Q&A feed, whether or not the meeting is moderated. There, they can post, reply, and react to questions.

When people post questions in moderated Q&As, they'll be notified that their question was received and will be published after a moderator approves it.

Note:Q&A won’t be available to view-only attendees who joined past the meeting capacity.

Allow anonymous questions

After you turn on Q&A, you can choose whether to allow attendees to ask questions anonymously.

To allow anonymous questions:

Select Q&A in the meeting controls.
In the Q&A pane, select Q&A settings .
Turn on the Anonymous posts toggle.

The posted question isn't associated with the attendee. Moderators can turn off anonymous posting at any time. Questions posted anonymously will remain anonymous.

Note:Replies and reactions to anonymous questionsaren't anonymous.

Download Q&A reports

After a town hall or webinar with Q&A ends, organizers and co-organizers can download the Q&A report.

Q&A reports will download as .csv files that can be stored and edited in Excel.

Report details include:

Source: Whether a Q&A post was made by an organizer or attendee.
Type: Whether the post was a discussion, question, or reply.
Identity: The person who submitted apost or reply.
Timestamp: What timeeach post or reply was submitted.
Conversation ID: Aunique number assigned to a specific post.
Reply to ID: The conversationID of thepostthat a reply wasresponding to.
Content: The verbatimsof each post.
Reactions: The total number of reactions in the conversation.

To download a Q&A report:

Go to your Teams calendar.
Select a past town hall or webinar and view its details.
Select Manage event .
Select Reports.
Select Download
> Q&A report.
The Q&A report will begin downloading as a .csv file.