From privacy and fraud mitigation technology to useful tips and resources, we take security seriously.
How we help make your transactions more secure.
Secure transactions start with our privacy and fraud mitigation technology.
Interac® Debit
Interac e-Transfer®
Use Interac Debit confidently, knowing the right security measures are in place for your debit card:
EMV* technology to protect every transaction
Interac Zero-Liability Policy*protection offered through your financial institution for losses resulting from circ*mstances beyond your reasonable control**
Transaction and cumulative limits for contactless payments***
Bank and credit union commitments to good practices
And this applies to all Interac Debit-related products and services:
Chip and PIN
ABM withdrawals
Contactless payments
eCommerce payments
Cross-border debit
Want to know more about EMV and the commitment your bank or credit union makes as an Interac Debit card? View our Business Security page.
Interac e-Transfer users are protected by multiple layers of security, making the service one of the most secure money transfer services globally. When you send money using Interac e-Transfer, your money doesn’t actually travel by email or text message – just the notifications and deposit instructions. The receiving and sending bank or credit union transfer the funds to each other using established and secure banking procedures:
Authentication and transaction encryption
Financial institution authentication
Proprietary risk management
Your bank or credit union’s security measures include:
Encryption technology
Confidential user IDs and passwords
Secure login process
Security question and answer
Unexpected Interac e-Transfer notification? Always verify requests and scrutinize messages to avoid phishing scams and other attempts at identity theft. If you receive an Interac e-Transfer text or email you weren’t expecting, confirm with the sender via another channel. If the email or text comes from someone you don’t know, or you suspect it to be fraudulent, don’t respond or click any links. If you were the victim of a fraud or scam, contact your bank and the anti-fraud centre.
Transaction limits
Experience secure and convenient Interac Debit contactless payments protected by transaction limits for the same security as traditional Chip and PIN methods:
A single card-based contactless transaction cannot exceed $250
Cumulative spending limits are set by banks and credit unions
When the cumulative spend limit is reached, you are prompted to insert your card and enter your PIN to complete the transaction. That validates you as a legitimate cardholder and resets the limits.
Zero-Liability Policy
Check your statements regularly to watch for any unusual activity. If you believe fraud has occurred, there are processes in place that you can initiate to help get your money back:
Contact your financial institution immediately.
Your financial institution will begin an investigation.
If fraud is found to have occurred, your funds will be returned to you by your financial institution.
These are the Interac Debit products that are covered under the policy:
Chip and PIN
ABM withdrawals
Contactless payments with card and mobile device
eCommerce payments
Cross-border debit
Your financial institution is responsible for reimbursing any losses it has determined have resulted from circ*mstances beyond your reasonable control. See your bank or credit union client agreements for the specific terms.
Tips and tricks to keep payments safe.
With tips, resources and insights, learn how you can help keep your transactions secure.
Tokenization increases security and occurs before encryption when using payment gateways, EMV chip cards, contactless payments, and digital wallets. It replaces sensitive information like credit card numbers with a token, a unique identifier without any exploitable value, meaning it's worthless to malicious actors.
Credit cards that have a built-in EMV chip reduce fraud through tokenization. Chip cards generate unique codes for every transaction to better protect sensitive card data. Chip cards also also much harder to clone than magnetic stripe cards.
Be cautious with emails and websites: Beware of unsolicited emails and suspicious websites that ask for personal information or payment information. Use secure networks: When making payments online, use a secure network, such as a private Wi-Fi network, to reduce the risk of unauthorised access to your information.
ACH vs. debit card. How safe are debit cards? Unlike an ACH transaction, which is purely electronic, a debit card is a physical card that has the potential to be viewed, copied, or skimmed when used at brick-and-mortar locations.
1) Virtual cards. Definition: A virtual card is a type of temporary payment card that, rather than being physically issued as a plastic card, exists exclusively in a digital format. ...
Because debit cards withdraw money from your checking account, a criminal who gets your account information or PIN could empty your account. For this reason, credit cards are considered safer to use online because funds aren't directly taken out of your accounts.
At its core, payment security involves a set of protocols, technologies, such as encryption and tokenization, and compliance standards, such as PCI DSS (Payment Card Industry Data Security Standard), aimed at securing transactions and the sensitive data involved against interception or misuse.
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