Pros and Cons of PhonePe 2024 (2024)

Overview

What is PhonePe?

PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number.

Read more

Learn from top reviewers

I find PhonePe perfect for my individual and business usecases.

Rating: 9 out of 10

Pros and Cons of PhonePe 2024 (1)

Pros and Cons of PhonePe 2024 (2)

Pros and Cons of PhonePe 2024 (3)

Pros and Cons of PhonePe 2024 (4)

Pros and Cons of PhonePe 2024 (5)

June 29, 2023

IncentivizedVetted ReviewVerified User

Most likable modes to transfer payments and funds to friends and relatives. Plus the PhonePe wallet is one added advantage over other UPI apps. If you want to do a mobile rech...

Continue reading
Aishwarya Varshney

Engineer - Information Technology

Infrastructure Engineer

American Express

Pros and Cons of PhonePe 2024 (6)4 years of experience

Very simple to collect payment and keep records

Rating: 10 out of 10

Pros and Cons of PhonePe 2024 (7)

Pros and Cons of PhonePe 2024 (8)

Pros and Cons of PhonePe 2024 (9)

Pros and Cons of PhonePe 2024 (10)

Pros and Cons of PhonePe 2024 (11)

June 27, 2023

IncentivizedVetted ReviewVerified User

PhonePe resolved the payment collection problem and no one can says today is bank holiday, We can just send the QR code or can send the contact details and they can pay the am...

Continue reading
Pankaj Choudhary

Engineer - Engineering

Freelancer Android Developer

Freelancer

Pros and Cons of PhonePe 2024 (12)5 years of experience

Pros and Cons of PhonePe 2024 (13)

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Pricing

View all pricing
PhonePe

N/A

Unavailable

What is PhonePe?

PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number.

Entry-level set up fee?

  • No setup fee

For the latest information on pricing, visithttps://www.phonepe.com/how-to-pay/pay…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

Braintree, a PayPal service

N/A

Unavailable

What is Braintree, a PayPal service?

Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c transaction fee.

PaySimple
$59.95per month
What is PaySimple?

PaySimple is a payment gateway software solution offered by PaySimple.

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Product Demos

PhonePe -India's POS

YouTube

how to add & withdrawal funds in zerodha - PhonePe

YouTube

How to use Phonepe App? Setup, Usage & Complete Demo

YouTube

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Product Details

  • About
  • Competitors
  • Tech Details

What is PhonePe?

PhonePe Video

PhonePe Competitors

  • Apple Pay
  • PayPal Payments Pro
  • venmo

PhonePe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

View all alternatives

Compare with

Google PayCompare
PaytmCompare
Razorpay Payment GatewayCompare
Amazon PayCompare
Xoom, a PayPal ServiceCompare
Apple PayCompare
PayUCompare
Stripe PaymentsCompare
PayPal Payments ProCompare
Checkout.comCompare
Authorize.netCompare
PayoneerCompare
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Reviews and Ratings

(13)

Reviews

(1-2 of 2)

Companies can't remove reviews or game the system. Here's why

I find PhonePe perfect for my individual and business usecases.

Rating: 9 out of 10

Pros and Cons of PhonePe 2024 (29)

Pros and Cons of PhonePe 2024 (30)

Pros and Cons of PhonePe 2024 (31)

Pros and Cons of PhonePe 2024 (32)

Pros and Cons of PhonePe 2024 (33)

Incentivized

June 29, 2023

Use Cases and Deployment Scope

Most likable modes to transfer payments and funds to friends and relatives. Plus the PhonePe wallet is one added advantage over other UPI apps. If you want to do a mobile recharge, a d2H recharge, an electricity bill, or pay at any shop, you can either pay directly through your linked PhonePe bank account or you can load the wallet monthly or weekly and spend that amount. Apart from these regular transactions, you can opt for numerous vendor services directly through this PhonePe app.

Pros and Cons
  • You get the benefit of Wallet with PhonePe, lets you send payments very quickly.

  • With PhonePe, you can add several bank accounts and effortlessly handle all of them via same account.

  • The app is rewarding which means you get a scratch card every time you pay.

  • Good customer service so that you can quickly solve any problems you face using the apps.

  • Like GPay, you dont have the option for secure login using PIN or password.

  • Sometimes your transaction gets stuck in between for long duration, so that's a technical bug with this app.

  • if you are booking your travel tickets with PhonePe and in case you cancelled it. Then you wont get any refunds for that.

Likelihood to Recommend

Primary benefit is hassle-free payment to the merchant. You can purchase both online and offline without using cash to make the payment. Simply scan the QR code using the Phonepe app on your smartphone to make a payment into the merchant's account. And as said, its rewarding, you surely get a scratch card on every transaction that may either offer you cashback or a discount code for some vendor site shopping.

Most Important Features
  • Quick and easy app to use for Beginners. Individuals or businesses can benefit from making recharges or any exchange of funds.

  • You don't have to ask the recipient account details to send the funds. Simply scan the QR code and make the transaction.

  • You can even activate the autopay feature for services you make monthly payment via PhonePe. This ensures that no due date is missed.

PhonePe Feature Ratings
Payment Gateways (6)

43.33333333333333%

4.3

Fraud Detection

10%

1.0

API or SDK

30%

3.0

Recurring Payment Support

50%

5.0

Billing and Invoicing Support

50%

5.0

Global Support

80%

8.0

Payment Form Acceptance

40%

4.0

Return on Investment
  • PhonePe instantly fetches the complete bank information based on your verified number.

  • You can even buy gold and invest in mutual funds via same app.

  • There are lots of fake accounts on PhonePe so the company should allow legitimate account users only.

Alternatives Considered
  • Paytm and Amazon Pay

The only thing that I find as a reason to use phonePe is the ease, comfort and convenience in doing what you want from a payment app. You get multiple competitors but you need to select for the best UX

Other Software Used

Amazon Pay, Paytm, Google Pay

Very simple to collect payment and keep records

Rating: 10 out of 10

Pros and Cons of PhonePe 2024 (35)

Pros and Cons of PhonePe 2024 (36)

Pros and Cons of PhonePe 2024 (37)

Pros and Cons of PhonePe 2024 (38)

Pros and Cons of PhonePe 2024 (39)

Incentivized

June 27, 2023

PC

Pankaj Choudhary

Freelancer Android Developer

Freelancer (Information Technology & Services, 1-10 employees)

Vetted Review

Verified User

Pros and Cons of PhonePe 2024 (40)

5

years

of experience

Use Cases and Deployment Scope

PhonePe resolved the payment collection problem and no one can says today is bank holiday, We can just send the QR code or can send the contact details and they can pay the amount its very easy and clear to keep records updated. Before the PhonePe we were taking cash but its very dangerous to keep large amount of cash in your bag and travel for the next collection. PhonePe helps allot.

Pros and Cons
  • Payment status confirmation

  • User details before the payment start

  • Bills and Payment

  • Reminders of the bills

  • Nagar Nigam and Parisad bills

  • PhonePe Pay Latter like Paytm and Amazon

  • Reward in the form of amount or points, Just like Paytm, Cread and Bajaj finserve app is doing

Likelihood to Recommend

If i have to pay the amount via UPI then i will prefer PhonePe this is my prefered platform, But if i have to pay on the Paytm then i have the Paytm postpaid limits so i will pay the payment via Paytm postpaid. I think maximum users has Postpaid limits on the different platforms like Amazon, Paytm etc.

Most Important Features
  • Scan and Pay

  • User verification before payment

  • Bills Payment

PhonePe Feature Ratings
Payment Gateways (4)

75%

7.5

Fraud Detection

50%

5.0

Recurring Payment Support

100%

10.0

Billing and Invoicing Support

100%

10.0

Global Support

50%

5.0

Return on Investment
  • Growth in payment collection

  • No need to give training to executive

  • Payment direct in account no settlement required

Alternatives Considered
  • Paytm and Amazon Pay

In case of payment failed we check the payment on the our app its showing on our app then it will definitely come other wise it will be refund to the customer, Its a unique feature. None of the other app has this feature. Its very simple to use as compare to the other compititive apps.

Other Software Used

Jira Service Management, Sublime Text, FortiClient

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Pros and Cons of PhonePe 2024 (2024)

FAQs

What are the disadvantages of PhonePe? ›

And it lasts for a long time. Due to technical problems, it can take up to 3 days. It also happens when you pay to a merchant, the message is displayed, payment successful. Your account is also debited for that number, but the receiver account is creditless.

What is the future of PhonePe? ›

PhonePe is also on the verge of reaching profitability at a consolidated level, with its 2024 financials expected to reflect this progress.

Is there any risk in PhonePe? ›

PhonePe Security - Every Payment is Protected on PhonePe. That's why we have an advanced security infrastructure to keep your transactions safe. We do what it takes to earn the trust that you and 56+ crore Indians have placed in us.

Is PhonePe 100% safe? ›

Payments on PhonePe are safe, reliable and fast. One in three Indians are now using the PhonePe app to send money, recharge, pay bills and do so much more, in just a few simple clicks.

Which is better, GPay or PhonePe? ›

And I have used PhonePe, GPay, PayTm, Amazon Pay etc. I found PhonePe the best, fastest and most reliable payment system for UPI payments. But what I don't get is how hard is the learning curve for people using GPay to use PhonePe as GPay is worst, worst than Paytm.

What is the limitation of PhonePe? ›

PhonePe Transaction Limit Per Day

The daily transaction limit for UPI transactions on PhonePe for users in India is ₹1 Lakh. In 24 hours you can send money only a maximum of 20 times on Phonepe. This means that you can transfer up to ₹1 lakh in a single day, which can be broken into a total of 20 transactions each day.

Is it safe to invest through PhonePe? ›

Ans: Platform from which you invest does not matter since the Mutual Fund investments will anyway go to the respective AMC (Asset Management Company - the mutual Fund company) only irrespective of the platform that you use.

Why do people prefer PhonePe? ›

PhonePe feels the fastest among all UPI. Patym is good but not as fast. Amazon UPI works well but to reach to the UPI module takes a lot clicks. GPay has the cleanest look but fails a few time, enough to spook most users.

Is PhonePe owned by Google? ›

PhonePe is now owned by the American multinational Walmart, and Google Pay is headquartered in California, United States. Back in August 2023, the Chief Executive Officer of One 97 Communications Limited, Sharma, and the promoter entities became the largest shareholder in Paytm.

Is PhonePe banned in India? ›

In 2022, PhonePe obtained licensing from the Reserve Bank of India for operating a Semi-Closed Prepaid Payment system.

Can a PhonePe account be hacked? ›

To protect your UPI ID, it is always recommended to set up two-step authentication. However, scammers can even hack the SMS app to obtain OTPs. So what you can do is enable biometric authentication to open apps like GPay, PhonePe, or Paytm.

Can we get our money back from PhonePe? ›

sTo refund money from Phone Pe for a wrong recharge, you should immediately contact Phone Pe's customer support:07780+258+542and (available 24/7) report the issue. They have processes in place to help recover the funds.

Does PhonePe charge a fee? ›

PhonePe. The interchange fee is applicable in the range of 0.5-1.1% on different services. An interchange fee of 0.5% is applicable on fuel payments, 0.7% for the post office, telecom, utilities, agriculture and education, 0.9% for supermarket payments, and 1% for insurance, mutual fund, government and railways.

Which app is safe Google Pay or PhonePe? ›

PhonePe
Google PayPhonePe
Likelihood to Recommend9.6 (21 ratings)9.5 (2 ratings)
Support Rating6.9 (2 ratings)- (0 ratings)

Can I use PhonePe without a bank account? ›

Is it necessary to have a bank account to use PhonePe? Yes. One cannot use PhonePe without having an active and valid bank account.

Is there any charges for PhonePe? ›

PhonePe. The interchange fee is applicable in the range of 0.5-1.1% on different services. An interchange fee of 0.5% is applicable on fuel payments, 0.7% for the post office, telecom, utilities, agriculture and education, 0.9% for supermarket payments, and 1% for insurance, mutual fund, government and railways.

What is the minimum balance for PhonePe? ›

Customers can withdraw their money instantly – anytime and from anywhere*. There is no lock-in period and the customer does not have to maintain a minimum balance.

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