Product News | Crypto.com (2024)

FAQs

Is crypto.com having issues? ›

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Is Crypto.com safe to store crypto? Yes and no. Crypto.com is a secure method to buy crypto and actively trade it, but an external hardware wallet is a more secure storage option if you plan to store large amounts of crypto for a long period of time.

What is “Source of Funds” and what documents are accepted? We are occasionally required to collect and verify additional information and documents from our customers to comply with customer due diligence and anti-money laundering laws and regulations. Proving the “Source of Funds” is the key aspect of this process.

Crypto.com is shutting down its US institutional exchange. Learn what this means for millions of exchange users. Crypto.com is ceasing its institutional services in the US, effective June 21, 2023. Regulatory concerns and limited demand drive the decision.

Like the best crypto exchanges, Crypto.com is a great option for investors searching for a large cryptocurrency and stablecoin selection. In addition to cryptocurrencies, the platform offers a DeFi wallet, NFT trading platform, Visa card perks, and shopping options.

Crypto.com is a safe cryptocurrency exchange platform due to its robust security infrastructure.

Both platforms are highly secure. Coinbase has a slightly better track record, having never been hacked, while Crypto.com enhanced its security measures following a breach in 2022. What is cheaper — Coinbase or Crypto.com? Crypto.com generally offers lower fees compared to Coinbase.

Is Crypto.com legal? Yes. Crypto.com legally operates in the United States.

Here's our list of cryptos that will explode in 2024: Pepe Unchained (PEPU) – Iconic meme token built on a layer-two Ethereum blockchain. The Meme Games (MGMES) – Meme coin that could explode, offers gamified presale bonus. WienerAI (WAI) – A prime meme coin contender for explosive growth in 2024.

If a crypto exchange declares bankruptcy, accounts will likely be frozen for a time. If you have crypto or funds at an exchange that declares bankruptcy, you'll need to file a claim and wait for the process to complete. Claims filed at a bankrupt exchange are paid out in order of creditor priority.

Does crypto.com report to the IRS? ›

Does Crypto.com automatically report to the IRS? Yes, Crypto.com automatically reports certain transaction information to the IRS. As a centralized exchange operating in the US, Crypto.com is legally obligated to provide users' activity details through Form 1099, which is then submitted to both the user and the IRS.

Your virtual assets are stored 100% safely and perfectly.

We hold all customer assets deposited on our platform in institutional-grade reserve accounts on a 1:1 basis, meaning funds are responsibly backed by Crypto.com and accessible at customers' convenience.

Tips for Android and iOS Apps:

If available, then update it to the latest version. Check your internet connection. If it is unstable, then use the Wi-Fi and try to log in again. Delete the cache data of the Crypto.com App.

If Crypto.com is not allowing you to buy tokens on its exchange, there might be a problem with the app, your account, or your card. In general, it is recommended to check your card details and balance and ensure that Crypto.com is not under maintenance.

Current Blockchain status is UP.

Your virtual assets are stored 100% safely and perfectly.

We hold all customer assets deposited on our platform in institutional-grade reserve accounts on a 1:1 basis, meaning funds are responsibly backed by Crypto.com and accessible at customers' convenience.