Product Help & Support | Samsung Australia (2024)

FAQs

How do I contact Samsung support Australia? ›

(b) Contact Samsung Support via www.samsung.com/au/support or 1300 362 603.

If you purchased your Samsung product in Australia and think you are entitled to a remedy, you can contact: Samsung, either by telephone on 1300 362 603 or by live chat or email at www.samsung.com/au; or. the retailer from whom you purchased your Samsung product.

Defective or Doesn't Work

For defective goods, you may be entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Clear cache and data for Google Play Store: This can sometimes fix issues within the Play Store itself. Go to Settings > Apps > Google Play Store > Storage and tap "Clear cache" and "Clear data". Check storage space: If your phone's storage is almost full, it may not allow app downloads.

You can reach us by phone at 1-800-SAMSUNG. Nothing matters more to us than the relationships that we've built with our customers over the past 40 years in America.

24/7 Expert Support

Get immediate answers from a Samsung Care+ expert 24/7 via phone or online for device setup, content transfers, and connecting with other devices.

Plano, Texas-based G+ owns patents covering technology that international standards organizations have deemed essential for devices to comply with 5G wireless standards. It sued Samsung in 2022, alleging that the Korean tech giant included its technology in 5G-capable Galaxy smartphones without a license.

You can proceed with your claim with Asurion either online www.asurion.com/samsung or by calling 1-877-841-1138.

The "Crown Prince of Samsung" - as he was dubbed by protesters - paid $8 million (£6.6m) in bribes to President Park and her associate to secure support for a merger opposed by shareholders that would shore up his control of his family's empire.

Samsung will repair or replace parts that are found to be defective during the warranty period due. Your warranty does not cover normal wear and tear or damage due to improper use. Samsung Repair Comes To You!

Does Samsung give free screen replacement? ›

Samsung screen replacement programme eligible devices

According to a report from Android Authority, Samsung is offering a complimentary one-time screen replacement service for eligible devices in India.

If your device is low on storage space, it can stop apps from downloading and installing. Your device may be low on space if: You get a notification about storage space.

When you are running out of storage space on your phone, you'll find that not only are new apps impossible to download, but you won't be able to update existing apps either. To free up space, you can delete apps you're not using and get rid of sub-par photos that are gobbling up space.

SAMSUNG Electronics America Announces Michael Lawder as Senior Vice President of U.S. Customer Service.

Tap Security and privacy, then tap Two-step verification, and then log into your account using your credentials. Tap Text message, then tap Add, and then enter a new phone number. Tap Send code. Enter the code sent to your new phone number, and then tap Verify.