Plaid must pay $58 million to users of Venmo, Credit Karma and other apps (2024)

(Gray News) - You may be eligible for a payout from Plaid if you use financial apps like Venmo, Credit Karma, or Robinhood.

Plaid, a financial technology company, settled a class action lawsuit and has agreed to pay $58 million to all consumers with a linked bank account to any of its approximately 5,000 client apps between Jan. 1, 2013 and Nov. 19, 2021.

The lawsuit accused Plaid of collecting “more financial data than was needed from users.” Plaid has denied any wrongdoing.

Plaid connects consumers’ bank accounts to financial apps.

The lawsuit also claimed that the company obtained users’ bank login information via “Plaid Link,” “which had the look and feel of the user’s own bank account login screen,” according to the settlement website.

Some users may have already received a settlement notice by mail or email. If you did not receive a notice, but know you have used Plaid, you may still be a class member and eligible to submit a claim.

The deadline to file a claim is April 28.

Copyright 2022 Gray Media Group, Inc. All rights reserved.

Plaid must pay $58 million to users of Venmo, Credit Karma and other apps (2024)

FAQs

Why is venmo forcing Plaid? ›

Plaid provides a link so financial institutions can securely share user data with apps and payment services like Venmo. You don't have to create your own account with Plaid, but you can use Plaid Portal to view what types of information you have shared with the service.

Is Plaid OK for venmo? ›

Venmo uses Plaid to verify your bank account information and, periodically, your bank account balance to check if you have enough funds to cover certain transactions.

Who qualifies for Plaid settlement? ›

The lawsuit was brought on behalf of the individuals who allegedly believed based on the design of Plaid Link that they were providing login credentials directly to their banks, and/or whose accounts at financial institutions Plaid accessed using the user's login credentials and connected to a web-based or mobile ...

What is the Plaid lawsuit on cash App? ›

The lawsuit alleges that Plaid violates consumer privacy and computer data protection laws by collecting consumers' sensitive bank login information through software embedded in a host of fintech apps such as Venmo, Coinbase, Square's Cash App, and Stripe.

Is it safe to give Plaid my bank login for Venmo? ›

Yes, in general using Plaid for banking is safe. Plaid follows strict security protocols to ensure sensitive data stays out of the hands of fraudsters. On top of that, for consumers, Plaid allows you to view and control exactly what data they've shared.

Can I use Venmo without using Plaid? ›

If you can't use Plaid for any reason, you can still link an account to Venmo manually. Here's how: Select Manual Verification instead of Instant Verification when prompted. Enter your account and routing number, following the onscreen prompts.

Is it safe to give Plaid my bank login? ›

Plaid authenticates your financial information, permitting companies to transfer sensitive information securely. But is Plaid safe? Yes, it's considered safe to use.

What is the Plaid controversy? ›

Controversies. The company has faced controversy for scraping user data, impersonating bank login screens, and not properly disclosing the privacy risks associated with the service.

Do I have to pay for Plaid? ›

Plaid is free for consumers using a Plaid-powered app.

How many people are in the Plaid lawsuit? ›

The order puts an end to five class action claims representing around 98m Plaid users who accused the fintech of using their banking login credentials to harvest and sell detailed financial data without their consent.

Does Credit Karma use Plaid? ›

As it turns out, the Plaid class action settlement is real, and there's a good chance that it affects you. Thousands of popular apps use Plaid to connect to your bank account. Some you might have on your phone include Acorns, Coinbase, Credit Karma, SoFi, and Venmo.

Is Venmo being sued? ›

Consumers today filed a class-action lawsuit against leading e-commerce payment supplier and owner of Venmo, PayPal, alleging it enacts illegally anticompetitive policies through its anti-steering rules that ultimately lead to millions of consumers paying excess charges annually, according to attorneys at Hagens ...

Why is Venmo telling me to update my bank? ›

Venmo needs to re-verify your bank account.

Venmo may also lose the connection with your bank if it's been a long time since you've originally verified your account, or if you've been processing more or higher-value transactions than usual.

How to unlink Plaid Venmo? ›

How do I disconnect my financial accounts from an app?
  1. Log in to your Plaid Portal account.
  2. From the Overview tab click the name of the app or service.
  3. Scroll down to Manage connections.
  4. Select Disconnect app.
  5. Review the information about what happens when you disconnect a financial institution from an app.

Why does Plaid keep saying action required? ›

If you see this error message, there may be some steps you need to take before you can connect your financial account via Plaid successfully. Some financial institutions require you to take specific steps to enable your accounts to be linked to third-parties like Plaid.

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