Pending Interac e-Transfer® | Cambrian Help (2024)

FAQs

Why is my Interac e-Transfer pending? ›

Interac e-Transfers that have not been successfully accepted by the recipient will be listed as Pending e-Transfers. Once the transaction has been completed (accepted, declined, cancelled or redeposited), it will no longer display in the pending tab but it will remain in the Interac e-Transfer History section.

How do I cancel an Interac e-Transfer transaction? To cancel a transfer, log into your online bank account. Go to the transaction or payment history and select the Interac e-Transfer transaction you wish to cancel. Use the cancel option provided.

Select History. Press the History tab to view the recent history of your sent, accepted, and cancelled Interac e-Transfer. Select the Pending Transactions tab to view any outstanding Interac e-Transfers, or requests for Interac e-Transfers.

How long does it take to receive the funds? It usually takes approximately 30 minutes for a transfer to be received by the intended recipient. The recipient will receive an email or text message containing instructions.

A pending transaction is an approved debit or credit to your bank account or credit card that hasn't been processed yet. Essentially, the money is still in transition from one bank to another.

Pending transactions generally take between one and five business days to clear. That time can vary based on the type of transaction, the payment network, and the bank or credit card issuer.

Because a pending transaction is temporary and can change, you are unable to alter it until it is finalized and posted to your account.

You can cancel an Interac e-Transfer transaction you made through online banking if the recipient has not accepted the transfer and deposited the funds into their account. Once you've cancelled the transaction, the funds will be returned to your account.

Your bank may remove a pending transaction from your account summary if it hasn't cleared after a certain time. In this case, it'll no longer appear in your list of pending payments and shouldn't affect your available balance. You can get in touch with your bank to confirm what their exact process looks like.

Ask the merchant or retailer to reverse the charge, cancel the sale or release the hold for the confirmed amount. The sooner you can reach out to the merchant, the more likely the pending transaction can be canceled. If you suspect fraud, skip the merchant and call your bank or card issuer first.

How many days does it take for a pending transaction to cancel? ›

How long do pending transactions take to clear? Many pending charges disappear in around 5 days or less. Though some institutions may have a longer period. It ultimately depends on the type of transaction, the processor settings for the credit card program, and what's stated in your agreement.

If the recipient declines the Interac e-Transfer, the sender will receive an email and/or text notification that the Interac e-Transfer was declined. The funds should be deposited back into the sender's account automatically. You entered an invalid e-mail address of the recipient or the transfer was incomplete.

It can take up to 60 minutes for an Interac® e-Transfer to arrive at a recipient's email address or mobile phone. The amount of time depends on internet connectivity, including the recipient's email system or mobile phone provider. The money is withdrawn from your account immediately.

Interac e-Transfer is not available in the United States but it is possible to send money from a Canadian bank to the U.S. via Interac's partnership with MasterCard and Western Union.

*No Delay Transfers: It can take up to 30 minutes for an Interac® e-transfer to arrive to the recipient. For larger transactions, Interac® does perform reviews which may take longer than 30 minutes. Transactions of $500 or less will no longer be delayed (other than if there are any internet issues).

If you were expecting an Interac e-Transfer but didn't receive it, check your spam folders or contact the sender to make sure they have the correct email address. If the sender uses an email that you've registered for Autodeposit, the transfer is processed immediately and cannot be reversed.

Perhaps the transfer is a large sum of money or maybe it is due to a poor internet connection. If an e-transfer takes longer than a day, ensure that the sender input the correct details. However, do keep in mind that sometimes long waits are experienced when you and the sender have accounts with different banks.

While other electronic payments might clear in minutes or hours, it often takes BACS payments up to 3 days before they clear. Until that payment clears it will show on all statements as a pending payment. This simply means that the payment has been acknowledged but has yet to be cleared by all responsible parties.

Banks can take longer depending on your currency. For example, it might take 2 working days to process your transfer, and longer if it falls on a holiday. If you make a Swift transfer, which is a global payment that uses multiple banks, we'll need to wait until we get your money.