FAQs
You'll see a pending charge right after you buy something from the Chrome Web Store. You may see this charge even if you've canceled the purchase. If you cancel the purchase, the pending charge will disappear in 1-14 business days. If you didn't cancel the purchase, it will turn into an actual charge.
Why is Google Chrome charging me? ›
When you use a payment method through a Google service, during a purchase or with autofill on Chrome, you may find a charge on your account with the descriptor GOOGLE *TEMPORARY HOLD. This is a pending charge performed to verify that your card account is valid.
What is the $2.00 Google Services charge? ›
Why does Google charge $1-2 on a credit card? A routine validation procedure occurs upon creating a Google Payments account for your initial purchase or adding a new card to your payments account. Typically, a nominal pre-authorization charge is around $1 or $2.
How do I contact Google about unauthorized charges? ›
Report unauthorized purchases
For other questions about your purchase, visit the Google payments help center. If you see charges on your payment method that don't appear on a Google account you own or control, we recommend you contact your payment method's fraud department immediately instead of using this form.
Why does Google have a $1 temporary hold? ›
Google temporary holds are used to verify your payment method is valid and that your bank is holding the money. You may see a temporary hold if you've just added a new card to Google Pay. When you make a Google purchase or use Chrome auto-fill, you may see a temporary hold.
Is Google Chrome warning real? ›
Phishing and malware detection is turned on by default in Chrome. When you encounter phishing, malware, unwanted software, or social engineering sites, you may get a red warning that says "Dangerous site." If you see this warning, we recommend that you don't visit the site.
How do I get rid of Google charges? ›
Cancel subscriptions
- Sign in to the Payments profile.
- At the top, click Subscriptions & services.
- Under the subscription you want to cancel, click Manage.
- Choose Cancel subscription.
Charges for Google products or services appear on your card statement starting with "Google." If it's a Google Play purchase, go to the Play Unrecognized Transactions Troubleshooter. All Google Play purchases appear on your statement under these names: "GOOGLE*App developer name," for Android apps.
How do I stop Google from charging my credit card? ›
You can remove a credit card, debit card, or other payment method from your Google Play account.
- On your Android phone or tablet, go to payment methods on Google Play.
- Tap More. Payment settings.
- If asked, sign in to Google Pay.
- Under the payment method you want to remove, tap Remove. Remove.
With Google Checkout, there are no monthly, setup, or gateway service fees. An additional 1% fee will be assessed on transactions where the merchant's country is different from the buyer's billing country.
What if there's an unknown charge?
- Review your receipts. Review all your receipts from the date associated with the unknown transaction to see if you can find the purchase.
- Search the merchant name. ...
- Check with any authorized users. ...
- Talk to the merchant directly.
Contact Cloud Billing Support
- In the Google Cloud console, go to the Help and Support page. Open Help and Support.
- In the Category field, select Billing as the issue category.
- At the prompt, select Get billing support to access a dedicated billing support site, the Billing assistant.
To get a refund if the charge was made accidentally by a friend or family member, follow the steps below:
- Go to play.google.com.
- At the top right, click your Profile picture.
- Click Payments & subscriptions. ...
- For the order you want to return, click Report a problem.
- Select the option that describes your situation.
Remember, only calls from 650-253-2000 and 650-253-0000 will be inquiring about official Google-related business. If you receive a phone call from any other number, even if your caller ID says “Google,” you should not give away any information that isn't already public.
How do I remove my credit card from Google Chrome? ›
Answer
- Make sure that you are logged into your browser. ...
- Below your name and email address, click the credit card icon. ...
- Click the link "Autofill and passwords" on the left.
- Use the slider to disable "Save and fill payment methods."
- Use the slider to disable "Allow sites to check if you have payment methods saved."
Google Chrome is 100% free. It also integrates all the other google applications into its browser.
Why am I being charged $1.00 from Google? ›
If you just created a Google Pay account to make your first purchase or added a new card to your Google Pay account, you may see a $1 charge. This is to make sure your card is valid. It'll be removed and you won't be charged.
How do I find out why Google is charging me? ›
Charges for Google products or services appear on your card statement starting with "Google." If it's a Google Play purchase, go to the Play Unrecognized Transactions Troubleshooter. All Google Play purchases appear on your statement under these names: "GOOGLE*App developer name," for Android apps.
