FAQs
If you choose this option, you'll need to answer the security questions you've chosen since signing up. The questions may be about your friends, employers, or places you've lived. We'll ask you to enter the full credit card number, for a card you use on your PayPal account.
What methods are used to make sure that data is secured by PayPal? ›
We store your personal data in secure databases. In addition, we automatically encrypt your confidential information when it's stored and transmitted. Your data can't be intercepted when it's sent from your computer to ours.
Will PayPal cover me if I get scammed? ›
Protecting our buyers. We know sometimes things don't go smoothly as planned. Therefore, if an eligible item you've bought online doesn't arrive or doesn't match the seller's description, we can reimburse you for the full purchase amount of the item plus postage.
Am I protected from sending money on PayPal? ›
Every transaction is heavily guarded behind our advanced encryption. If something seems fishy, our dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. Remember, we will never ask for any sensitive information.
Can someone access your bank account through PayPal? ›
We keep all your information secure. For example, when you use PayPal to send a payment, the recipient doesn't receive sensitive financial details like your credit card or bank account number.
Is PayPal under investigation? ›
Previously, PayPal had disclosed that it received civil investigation demands from the CFPB seeking documents related to Venmo's “unauthorized funds transfers and collections processes, and related matters, including treatment of consumers who request payments but accidentally designate an unintended recipient.” PayPal ...
Is my data safe with PayPal? ›
As a trusted global payments company, we don't just protect your data, we respect it. That's why we've given you meaningful choices to manage it. Learn more about our Privacy Principles. Manage how people find you on PayPal, access you've shared with other sites and apps, and more.
Has PayPal had a data breach? ›
The PayPal Breach – Who Was Affected and How You Can Protect Yourself. PayPal recently notified thousands of its customers that their accounts were breached by hackers, leaving their Social Security Numbers and other key pieces of personal information exposed as a result.
Can I trust PayPal? ›
Is PayPal safe for sellers? PayPal is considered one of the safest ways to receive money online. All PayPal transactions are protected by advanced data encryption. PayPal also offers seller protection protocols to prevent fraudulent activities and make the platform safe for sellers.
What can a scammer do with my PayPal account? ›
When a scammer has successfully hacked into somebody else's PayPal account (often by using a phishing scam), they can make purchases and send payments with the money from the account they've taken over.
First, PayPal lets you connect your preferred payment method to your account, whether you want to pay with a credit card, a debit card, a bank account or a rewards balance. PayPal also encrypts your bank or credit card information, which helps keep that information safe.
What if I sent money on PayPal and got scammed? ›
Call PayPal Credit customer service at (844) 373-4961 to report fraud or an unauthorized transaction.
Is it safer to use PayPal or credit cards? ›
PayPal experienced a cyberattack in December of 2022, and roughly 35,000 customers had their personal information exposed. While PayPal is still considered safer than using your credit card directly online, we recommend opting for two-factor authentication to better secure your account.
Is PayPal safer than bank transfer? ›
Is PayPal safer than bank transfers? PayPal is considered a safe payment method and offers advantages over bank transfers. It provides an extra layer of protection, allowing you to make payments without directly exposing your bank account or card details to the merchant.
Why is PayPal asking me to verify my identity? ›
Through our new biometric identity verification process, we can use the latest technology to help protect you against identity theft and fraudulent activity quickly and efficiently.
Does PayPal ask for your SSN? ›
PayPal might need to ask for your SSN when you set up an account - if you're applying as a business customer, or getting a linked PayPal card for example - or based on the transactions you're making.
What information does PayPal ask for? ›
To open a Personal account, you need to provide your: First and last name. Address. Phone number.
What does PayPal ask for verification? ›
To become verified, you need to go through the process of adding and authenticating your bank account or, if you choose, adding and authenticating your credit or debit card through your PayPal account settings.