PayPal friends and family: how it works, fees, and much more (2024)

PayPal is already the most widely-used payment processor for businesses and individuals, but the Friends and Family (PayPal F&F) service adds features that make it more useful.

This article will cover all features that PayPal Friends and Family has to offer, and also show how Wise can be helpful for you.

What is PayPal Friends and Family?

As the name suggests, PayPal Friends and Family was created in order to be used specifically as a way to transfer money between friends and family members.

It allows close networks of people to send and receive funds for personal use, as opposed to using PayPal for payment by businesses or for business-related transactions.

However, the Friends and Family method is attractive because of the benefits it offers for personal transfers.

💡 Since July 28th 2022, you can only receive funds with a personal PayPal account via Friends & Family⁵. To receive a business payment, you need to use PayPal’s - but more on this later.

How does PayPal Friends And Family work?

Using PayPal Friends and Family doesn’t require PayPal users to change how they interact with the payment platform.

When preparing to send money to friends or family, PayPal asks the user to choose the purpose of the transaction, either “Sending to a friend” or “Paying for an item or service,” and the selection made determines whether the PayPal F&F option is used or not.

Based on that, the payment solution will automatically adjust the transaction to correspond to the correct transfer protocols.

How to use PayPal Friends and Family?

You don’t need any special configurations to send money to friends and family with PayPal – sending funds using PayPal F&F should be simple if you follow the steps:

  1. Log into the PayPal account
  2. Select “Send & Request”
  3. Input the recipient’s details using either the name, email address or phone number in the “Send money” section
  4. Choose “Sending to a friend” when prompted
  5. Enter the payment amount and add a note, if desired
  6. Click Submit

Alternatively, you can also use PayPal.me to send money to friends and family with PayPal –creating a personalized link to request a payment to your account.

💡 Want to learn more? Read our full guide about receiving money with PayPal here.

How much does it cost to use PayPal Friends and Family?

Fees for international transactions

If money is going to be sent outside the US, the fee is 5% of the amount sent (+2.90% + fixed fee in case of card payment). However, PayPal sets a limit on that 5% fee, which is currently $4.99¹.

Be aware, though, that you’ll also have a 4% spread on the exchange rate. Let’s make a comparison between PayPal and Wise to send, for example, $1000 to EUR:

WisePayPal¹
Fee for sending $1,000 to EUR$7.30$4.99
Exchange rate mark-up$0$40 (4%)
Total cost to send $1,000 to EUR$7.30$44.99

(11/14/2022)

With Wise, you can send money to 50+ currencies, without a mark-up on the exchange rate. You pay just a small upfront fee⁶, knowing exactly how much you send and receive.

A low-cost international alternative to PayPal Friends and Family

With Wise, you can send money overseas to friends, family or businesses only paying a small upfront fee⁶. You don't pay the mark-up charged by PayPal to convert your money, and you don't pay the intermediary fees charged by banks to send money internationally.

This is how you can save with Wise:

  1. Register for free
  2. Choose an amount to send
  3. Add the recipient details
  4. Pay for your transfer (with ACH debit, wire transfer or card)

And that's it!⁷ The exact amount you were told will be sent to the receiving bank account in the destination country.

Get a Wise account today

Fees for domestic transactions

If you’re using PayPal Friends and Family to send money within the US, you should have fees only when you pay with your card (or if you send in different currencies)¹:

  • Paying with PayPal balance or a bank account: no fee
  • With Card: 2.9% + fixed fee
  • With Amex Send Account: no fee

PayPal Friends and Family limits

If your account on PayPal has been verified already, then you only have a limit per transaction, which can go up to $60,000 but may be limited to $10,000.² PayPal doesn’t place a limit on the total amount of money, or the number of transactions, that can be sent using the PayPal Friends and Family service on a daily, weekly or monthly basis.

This means that for transactions within the US, it’s possible to send two $10,000 transactions to the same recipient in a single day. However, this implies that the sender has a verified PayPal account.

Sending money to international recipients will have different limitations, which depend on the destination country and the status of the recipient account (verified or unverified) on PayPal.

In case you don’t have a PayPal account, you’re able to do a one-time transfer of up to $4,000².

PayPal Friends and Family vs PayPal Goods and Services

PayPal Friends and Family

PayPal Friends and Family is PayPal’s option for sending money or gift cards for all non-commercial activity between friends and family.

Nonetheless, to pay for goods or services, it’s not the best option. It could lead to the loss of money and/or goods. Just before you pay to finish the payment, you can choose whether to pay it or to change the payment to a Goods and Services payment, therefore passing the fee onto the recipient.³

PayPal Goods and Services

The Goods and Services option is used to buy services or items, and includes payment protection from PayPal. It charges the seller a fee to receive your money, and therefore the payments are automatically covered by PayPal protection policy in case anything goes wrong.³

Does PayPal report to the IRS on Friends and Family?

In theory, only commercial transactions will be reported to the IRS, so this shouldn’t happen with Friends and Family operations. However, as a payments' processor, PayPal monitors all of its transactions in order to comply with government financial regulations, and it has the ability to determine if users are taking advantage of the PayPal Friends and Family option to circumvent required tax reporting obligations.

For buying goods and services, PayPal reports transactions from sellers who receive more than $20,000 in gross payments and more than 200 separate payments within the tax year⁴.

Is it possible to get scammed with PayPal Friends and Family?

Yes. As with any other payment processor, or anything else dealing with sending or receiving money, it is always important to be hyper-vigilant with the details when using PayPal Friends and Family.

The service is safe, but there might be someone willing to try to take advantage of others. Learning to recognize and avoid them will make transactions with PayPal safer and more pleasant.

Sellers might ask consumers to choose the personal payment option when making a purchase online. This is because of the absence of fees, as well as the possibility of circumventing tax reporting guidelines. Apart from being in violation of PayPal’s Terms and Conditions, in such cases the seller might try to scam buyers too.

Does PayPal refund payment request frauds?

PayPal Friends and Family transactions aren’t inherently protected by PayPal (the option has to be chosen when sending money), therefore buyers do not have any recourse if something goes wrong when purchasing something using the PayPal F&F option.

PayPal’s Purchase Protection keeps most financial information private and prevents it from being shared with sellers.

All transactions are encrypted and monitored, and are covered under this protection, regardless of the origin and destination of the goods being purchased. This protection is not a basic component of PayPal F&F transactions, which means that unless you are sending to a verified and legitimate friend or family member, you won’t be covered if something goes wrong.

PayPal F&F is meant to be used for the user’s family and friends – not the family and friends of other PayPal users. There can be cases where a user makes contact with someone and asks that they use the PayPal Friends and Family option and request an item being purchased be sent to “a friend” at a different address as a gift.

However, the buyer can submit a claim to PayPal saying that the item was never received, and a refund can be provided.

Learn more about Wise

Sources used:

  1. PayPal fees
  2. PayPal limits
  3. PayPal: What's the difference between Friends and Family or Goods and Services
  4. PayPal - Tax information reporting for online sellers
  5. PayPal - Upcoming Changes to Goods & Services Payments
  6. Please see Terms of Use for your region or visit : Only Pay for What You Use for the most up to date pricing and fee information.
  7. Eligibility is subject to verification of customers identity.

All sources checked on 14 November 2022

*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

PayPal friends and family: how it works, fees, and much more (2024)

FAQs

How do I avoid paying fees on PayPal friends and family? ›

If you're using PayPal Friends and Family to send money within the US, you should have fees only when you pay with your card (or if you send in different currencies)¹: Paying with PayPal balance or a bank account: no fee. With Card: 2.9% + fixed fee. With Amex Send Account: no fee.

Does PayPal family and friends charge a fee? ›

You can make a personal payment to anyone in the US for free if you use your bank account or PayPal Balance. If you use a debit or credit card, there will be a small charge for your payment.

Why not use PayPal friends and family? ›

If a seller is encouraging you to send a 'Friends and Family' payment when you're buying a good or service, you should refuse. You could be dealing with a scammer who knows that your payment won't be covered by our Purchase Protection if it's a 'Friends and Family' payment.

Does PayPal hold funds for friends and family payments? ›

If you're not a seller and your PayPal money is on hold, it could be due to several reasons: Unusual account activity: It will be uncommon if you receive a payment from a friend or family member for the first time or after a long time. In that case, PayPal will put the payment on hold for up to 21 days.

Is there a way to bypass PayPal fees? ›

How To Avoid PayPal Fees
  1. Setup A Business Account. By setting up a business account through PayPal you will have reduced fees. ...
  2. Request To Be Paid As “Friend or Family” ...
  3. Apply For Lower Fees. ...
  4. Deduct PayPal Fees From Your Tax Returns. ...
  5. Use a PayPal Alternative.
Aug 30, 2023

How do I avoid extra charges on PayPal? ›

How to avoid PayPal fees
  1. Use the "Friends and Family" option. When sending money through PayPal, you have the option to use the 'Friends and Family' category instead of 'Goods and Services'. ...
  2. Receive payments in the same currency. ...
  3. Offer local pickup or delivery options. ...
  4. Use other payment methods if possible.
Jun 21, 2024

Is PayPal friends and family cheaper? ›

How much does it cost to use? Friends and Family payments can be made to anyone in the U.S. for free (from your bank account or PayPal). If you are sending money internationally, you may be charged a transaction fee equal to 5% of the send amount (up to $4.99 USD).

Why am I being charged a fee to receive money on PayPal? ›

As the recipient of funds, you are responsible for all PayPal fees. Fees for receiving money are typically a percentage of your transaction total plus a fixed fee. PayPal fees vary by payment type, currency received, and whether the transaction is domestic or international.

What's the difference between friends and family or goods and services payments? ›

While sending money using the 'Friends and Family' option is fee-free, this method also carries a higher risk of scams when dealing with people you don't know. Using the 'Goods and Services' option, which includes purchase protection, is safer for all commercial transactions.

Is PayPal getting rid of friends and family? ›

Why can my Business account no longer receive friends and family payments? As of July 28, 2022, US Business accounts can no longer receive friends and family payments from US senders.

Is it illegal to use PayPal friends and family? ›

You must not send money as a personal transaction (often referred to as using the “Send Money to a Friend or Family Member” feature in your PayPal account) when you are paying for goods or services.

Can someone take back a friends and family PayPal payment? ›

Yes, you can indeed issue a refund for PayPal Friends and Family payments. However, it's crucial to understand that PayPal doesn't provide Purchase Protection for these specific payment types. This implies that there's no guarantee of a refund if the recipient chooses not to return the funds.

How does friends and family work with PayPal? ›

Sending Money with PayPal Friends and Family

Choose "Send & Request" from the main screen. In the "Send Money" section, enter the recipient's details: name, phone number, and email address. When prompted, select "Send money to friends and family." Enter the payment amount and optionally add a note.

Is my money protected through PayPal friends and family? ›

Choose “Sending to a friend” for the everyday exchange of money between you and your friends and family. You can use personal payments when you send money as a gift, split a lunch bill, pay your share of living expenses, or something similar. We don't cover personal payments under PayPal Buyer Protection.

Does PayPal track friends and family payments? ›

Generally, PayPal Friends and Family transactions are considered personal and are therefore not subject to taxation. However, PayPal still monitors all transactions on the platform to comply with government financial regulations and prevent tax evasion.

How to send someone money on PayPal without a fee? ›

What are the fees for sending money using PayPal? If the payment method is a PayPal balance, bank account, or Amex Send Account, there is no fee; if the payment method is another card, the fee will be 2.90% + a fixed fee. International fees apply for money sent abroad. Learn more about our fees here.

How to send money to friends and family on PayPal for free? ›

Frequently asked questions
  1. Log in to your PayPal account.
  2. Choose “Send & Request.”
  3. Enter your recipient's name, PayPal username, email, or mobile number. ...
  4. Enter the amount, choose the currency, and add a note if you'd like. ...
  5. Choose whether you're “Paying for an item or Service” or “Sending to a friend.”

How do I offset PayPal fees? ›

Here are four ways to reduce the amount or even avoid PayPal fees when receiving money for your business:
  1. Bill Them to Your Client. ...
  2. Mark Fees as Deductions. ...
  3. Opt for an Alternative Payment Method.
Aug 29, 2024

Why is PayPal charging me a fee to receive money? ›

To stay in business, the company needs to make some form of income off of its services. To do this, PayPal charges a fee for most transactions that go through its system. And in most cases, these fees are charged to the person or company receiving the money.

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