Make sure you’re logged into NAB Connect to get started.
To view the status of a payment, select ‘Payment register’ within the Payment menu.
| Payment status | Description |
|---|---|
| Validating | Interim status given when a payment is being validated – this includes checking that any NAB Accounts in the file are valid and that the BSBs for all other transactions are valid. |
| Requires repair | Payment has failed the validation process. Status changes to ‘Requires Repair’ to alert the User to fix and re-submit. To check the error on the payment, view the payment and select Payment history or View payment history. |
| Requires authorisation | Payment has been submitted by a User and is ready for an ‘Authoriser’ to authorise according to your payment rules. This is also the status for partially authorised payments. |
| Requires approval | Payment has exceeded the daily payment limit (controlled by Administrators). This status requires the payment to be actioned (‘Approve/Decline’) before it can be authorised. To check the payment daily limit, view the payment and select Payment history or View payment history. |
| Requires bank approval | Payment has exceeded available funds or limit (for Direct Entry Debit) and requires approval by your NAB Banker before it can be processed. |
| Future dated | Payment has been authorised but has a Value date in the future. |
| Processing | Payment is in the process of being processed. This includes the time taken for the payment to complete ‘Fraud Checking’. |
| Pending funds | Payments that have been authorised for processing but have failed available funds checking. |
| Rejected | Payment has been rejected by NAB. This includes incorrectly formatted ABA files and incorrect international transfers. To check the reason of rejection, view the payment and select Payment history or View payment history. This is the final payment status. Payments in this status cannot be edited. |
| Failed | Payment has been rejected/failed by NAB. To check the reason of rejection, view the payment and select Payment history or View payment history. This is the final payment status. Payments in this status cannot be edited. |
| Processed with Invalid Transaction | Payment submitted has been processed but included invalid entries that have not processed. To view the details of the invalid entries, view the payment and select Payment history or View payment history. |
| Processed | Payment has been authorised, passed all the relevant validation and has been processed by NAB. |
